Razer chroma lighting going crazy

[SolidVault]

Hey guys so i have an issue with the lighting with wallpaper engine and it seems that the lighting goes crazy and colors are light shades of blue yellow and pink, even though i have a normal wallpaper or the razer wallpaper,

[Tim]

Hey, it's probably just one more issue of the latest Razer update, I will talk to Razer about this next week. See this related thread (though there are even more):

https://steamcommunity.com/app/431960/discussions/2/2261312148312526255/

[君颜]

楼主你的问题解决了吗？我的键盘也像你一样乱闪。重装Razer软件也没有修复。

[Marduk Sedras]

Ah, must've skimmed over the other threads. My bad!

Thanks for answering during the weekend!
Happy Easter!

[RedAsKetchum]

Автор сообщения: Tim

I will contact Razer about this again next week after the Easter holidays, that's all I can promise for the time being, let me know if this issue does not resolve itself for a longer time.

Will do, thank you.

[Tim]

Hey, we received a lot of reports about this via email and the forums today, I will reach out to Razer and see about this, it's likely a bug in the latest Razer software suite.

[SolidVault]

Thanks for the reply its seems to have been fixed when i use the 64bit version of Wallpaper engine, the 32bit seems to have problems with the chroma integration.

[Luminous_Defex]

I have both synapse and icue. Synapse updated itself today and now it seems that it is not syncing at all. For example keyboard (controlled with icue) changes colors as I change wallpapers and lights up fine. Mouse (controlled with synapse) doesn't light up at all.

Update: I got it working again. It was a bugged synapse update. After reinstalling synapse everything syncs as it used to.

[Grigor]

I have the same problem with my razer keyboard and wallpaper engine

[DarkMind]

LOL, I have the same problem idk what to do. Any suggestions?

[SolidVault]

Автор сообщения: SolidVault

Thanks for the reply its seems to have been fixed when i use the 64bit version of Wallpaper engine, the 32bit seems to have problems with the chroma integration.

Check this quote i said.

[rapancho]

Razer synapse problem

When i turn the wallpaper engine on my keyboard starts flashing super hard like 200 colors in second not like the wallpaper any idea why?

[Tim]

I have merged a bunch of threads related to this problem into this one so keep it all in one place.

I have sent Razer an email about this and I just heard back from them. The general advice is that you simply try to reboot your system after the latest update is installed and see if that fixes the problem. If the issue is not fixed after rebooting, they are asking me to ask you to contact Razer support:

https://support.razer.com/

It's not a bug in Wallpaper Engine itself, if there is an issue, it's in Razer Synapse so we cannot do anything aside from collecting these issues and forwarding them to Razer.

_____________________________________

For our Chinese users:

我已经给Razer发送了一封有关此邮件，但我只是收到他们的回音。 一般建议是，您只需在安装最新更新后尝试重新引导系统，然后查看是否可以解决问题。 如果重启后问题仍未解决，他们会要求我与Razer支持人员联系：

https://support.razer.com/

这不是Wallpaper Engine本身的错误，如果有问题，则在Razer Synapse中，因此除了收集这些问题并将其转发给Razer之外，我们无法做其他任何事情。

[RedAsKetchum]

I love how I contacted them and basically said thank you for your logs. This looks like it'll stay broken for a long time if it ever gets fixed. How can they not understand the latest update is broken.... 32bit or 64bit does the same for me. Even after reinstalling synapse and rebooting the issue persists. Damn Im starting to hate razer...

[Tim]

If this issue is not resolved for a longer while, please do get back to me in this thread but keep in mind that my hands are really tied for the moment, if there is anything we can do to fix this on our end we would obviously do that ASAP but for now I do not think this is a bug on our end.

[lilskibeast05]

Anybody Get any new info