Wallpaper Audio Keeps Fade in and out

[Lnki]

Wallpaper audio keeps fade in and out while the option "Other application playing audio" is set to "Mute". Seems Wallpaper Engine muted itself.

Reproduction:

1. Select a wallpaper, which provides audio;
   
2. Go to Settings->Performance, and set "Other application playing audio" to "Mute";
   
3. Make sure no other app playing audio;
   
4. Keep focus on desktop.

Expected:

• Sound of wallpaper is normally played.

Actually:

• Sound of wallpaper keeps fade in and out. In each loop, sound fades out immediately when it fades in, then after 5 seconds it fades in again.
  

[Tim]

Have a look at our FAQ, you likely have something constantly recording the audio of your desktop like a screen sharing or screen recording program. Since Windows does not differentiate between audio recording and audio playing (yeah, it's stupid), Wallpaper Engine receives wrong information about sound being played:

https://steamcommunity.com/app/431960/discussions/2/1729827777340674869/

[Battery]

If you have Razer Synapse 3 installed ChromaVisualizer.exe is a guilty party. You'll have to Create a new application rule for it to override it.

[breenbot]

Originally posted by Battery:

If you have Razer Synapse 3 installed ChromaVisualizer.exe is a guilty party. You'll have to Create a new application rule for it to override it.

@Battery how do I create a new application? I have this exact issue and I'm 99% sure my Razer is the problem. Thanks!

[Tim]

Have a look at our FAQ:

https://help.wallpaperengine.io/en/functionality/applicationrules.html

Specifically the "Fixing intermittent sound with background recording tools" section.

[SONIC DE CASACO]

Till weeks ago I didn't had this problem.

I don't want to create any rules for Wallpaper engine on its settings tab :( I just want my wallpapers to mute when some app (discord, chrome, etc) reproduces audio.

How do you guys know exactly what app is playing an audio and making the wallpapers mute? If I knew I could create a rule for this especific app, but I have no clue. I've checked audio mixer and couldn't see a thing.

[SONIC DE CASACO]

Originally posted by SONIC DE CASACO:

Till weeks ago I didn't had this problem.

I don't want to create any rules for Wallpaper engine on its settings tab :( I just want my wallpapers to mute when some app (discord, chrome, etc) reproduces audio.

How do you guys know exactly what app is playing an audio and making the wallpapers mute? If I knew I could create a rule for this especific app, but I have no clue. I've checked audio mixer and couldn't see a thing.

Also, if I get any solution for this I'll reply here. :)

[Biohazard]

Please share this log while you are having this issue, we might be able to see which program it is: https://help.wallpaperengine.io/en/debug/scantool.html

Also you can look at the Windows mixer settings if there is any other application with a moving bar while Wallpaper Engine is playing audio. Then that other application is what you'd have to exclude.

[SONIC DE CASACO]

Thank you for you answer! I did the log. Is there an e-mail I can send it to you? I'm not familiar with the pastebin.

[Biohazard]

Sure, you can send it here: [e-mail] please make sure to add a link to the thread in the e-mail so we know what to refer to.

[Biohazard]

Do you have any audio response feature in Asus Aura active maybe? Otherwise also double check that Windows GameBar and Nvidia Share are disabled. They can be excluded later, but first it would be easier to find out what's causing the issue.

If none of these are causing this, could you please share another log without playing league of legends? This would make it easier to read.

Also try changing the graphics API back to DirectX 10/11 to improve driver behavior in general.

[SONIC DE CASACO]

Thanks for the answer, and sorry for this late reply.

I have installed "Medal" (clip recorder app) weeks ago. Maybe that's the cause of the problem?
I'm trying to uninstall apps that start up with Windows and that I don't make any use, hope this will help me.

About the log, sure, I will save another one and send you right away on that same e-mail conversation I started. - This time with no League of Legends or any other game running.

Thanks again for your fast and caring support!

[SONIC DE CASACO]

Also, about the DirectX change where would I do that? In the Wallpaper Engine settings?

[Tim]

Originally posted by SONIC DE CASACO:

I have installed "Medal" (clip recorder app) weeks ago. Maybe that's the cause of the problem?
I'm trying to uninstall apps that start up with Windows and that I don't make any use, hope this will help me.

It is likely something like that. I also saw Avast is injected into Wallpaper Engine, be sure to configure Avast to ignore your wallpaper_engine directory, it likely has a whitelist feature or something like that.

Originally posted by SONIC DE CASACO:

Also, about the DirectX change where would I do that? In the Wallpaper Engine settings?

Yes, you can change the option in the "General" tab of the settings, currently you have set it to OpenGL (which will be removed with the next update anyway).

[SONIC DE CASACO]

Oh okay. Will do that. As soon as I got an answer I'll reply here. Thanks again!

[SONIC DE CASACO]

I guess I kinda found out what the problem is. There is an app in my audio mixer with no name. It just says "O Nome não está disponível" which is translated from portuguese as "The name is not available". Whenever this app make a sound, wallpaperengine32 goes mute. If I mute this app in the mixer, wallpaperengine32 functions with no problem! I have no clue what this could be, but at least it is something discovered hahahah