Wallpaper Engine

Wallpaper Engine

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Isomaris Mar 17, 2017 @ 8:20am
WE shows only a white/blank window
Yo hi everyone!
Since yesterday WE stopped working for me ´cause of unknown reasons. I didnt change any software or hardware.
If i open WE or WE-Settings its just a white/blank window or in the case of the settings a screwed up UI without functions.
https://www2.pic-upload.de/img/32862134/WE.jpg

Verifying the cache, complete reinstall and reinstall in another place didnt help.
Media Foundation shouldnt be a problem either.
Everything from Flash to Graphiccard-Driver is up2date.
Running on Windows 7-64bit. (64bit exe doesnt solve the problem)

I hope someone can help me, the problem drives me insane just ´cause there is no reason behind it...
Thanks!
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Showing 1-8 of 8 comments
Rhy Mar 17, 2017 @ 8:23am 
Go to the wallpaper install path and run vcredist(both) it's in the _CommonRedist folder.
Isomaris Mar 17, 2017 @ 8:37am 
Did as you said, but it doesnt solve the problem.
Biohazard  [developer] Mar 17, 2017 @ 8:40am 
Do you have an anti-virus installed?

Can you try to close the app, delete/move the config.json file in C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\ and restart it? This will reset all your settings.

Due to how severly it is broken, I think some application files are messed up though.
Isomaris Mar 17, 2017 @ 8:52am 
I disabled my anti-virus to see if thats the reason, but it wasnt.

Deleting the config.json was one of the first things i did, nothing changed.
After deleting it, the first window popping up looks also scewed up.
https://www2.pic-upload.de/img/32862251/WE2.jpg

I played a bit around with the WE-Window and now i get this, the moment i maximize the window (pulling the window to the top of the screen)
https://www2.pic-upload.de/img/32862277/WE3.jpg

All of the white area is the window, not the background.
It shows the UI in a part of the whole window but nothing is "clickable".
Biohazard  [developer] Mar 17, 2017 @ 12:32pm 
Can you upload these three log files to www.pastebin.com ?

log.txt
bin\log.txt
bin\debug.log

Since it was working fine before and now suddenly isn't, something must have changed, do you have any idea if some Windows/driver updates were installed? Or updates for other applications?

Also, you could try to cleanly reinstall the application, you would need to manually delete the entire directory C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\ after "uninstalling" in Steam, because Steam won't do that.
Last edited by Biohazard; Mar 17, 2017 @ 12:33pm
Isomaris Mar 17, 2017 @ 10:43pm 
Good morning,

here are two of the three logs from a clean reinstall after the first start of WE.
bin/log.txt http://pastebin.com/JufjpGBP
log.txt http://pastebin.com/ti3ey6b7

bin/debug.log is empty

Maybe there were windows updates, i will try to rollback. Anything else didnt change.

Thanks so far!

€dit:
I just started WE in Vista SP2 - Compatibility mode and it works... defaq?

Maybe that will help you to help me now :P
Last edited by Isomaris; Mar 17, 2017 @ 11:42pm
Biohazard  [developer] Mar 18, 2017 @ 8:37am 
And removing the compatibility mode again breaks it? This is especially weird because the UI windows are inside ui32.exe (and I presume you set wallpaper32.exe to compatibility?).
Isomaris Mar 18, 2017 @ 10:28am 
Yep thats exactly the case. It doesnt matter if i put wallpaper32.exe or wallpaper64.exe(which i choose normaly) to compatibility. The moment i run it without it, it breaks again.
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Date Posted: Mar 17, 2017 @ 8:20am
Posts: 8