New Crash On Launch Case

[Tech]

I've had the Steam version since it was in Humble Choice and finally went to launch it only for steam to say it's running for a few seconds before going back to idle. I've tried rebooting, verifying, and for good measure actually deleting and re downloading despite that it should be the same as verify. I looked through the forums and the last I saw of this kind of case it was fixed in the next patch. I also looked briefly for a crash log as that user listed but did not find one.

---
Edit: Seems it was an issue of using an audio config on the system with a sample rate above 192KHs. Bringing it to 192 or lower is a functional workaround

[ThePhotoshop]

That's no good! Can you please post your full hardware specs (even a dxdiag if you can) and I'll get on top of figuring out what's wrong.

[Tech]

Tried to reply with the dxdiag output, but apparently we're limited to 18,000 characters per post on here. I might be past due for a Windows reinstall to clean up extra crud still installed and orphaned on the system

[ThePhotoshop]

Can you post screenshots of it to imgur and link them here?

[Tech]

Here's a pared down version

also something that caused trouble in other applications it doesn't seem to report, my usual audio format is 32-bit, 384KHz sample rate

------------------
System Information
------------------
Time of this report: 9/9/2021, 06:00:38
Machine name: [user redacted]
Machine Id: [user redacted]
Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 09/25/20 15:21:59 Ver: 05.0000C (type: BIOS)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 65536MB RAM
Available OS Memory: 65464MB RAM
Page File: 12295MB used, 62896MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
[trimmed to fit]

-------------
Sound Devices
-------------
[trimmed to fit]

---------------------
Sound Capture Devices
---------------------
[trimmed to fit]

---------------------
Video Capture Devices
Number of Devices: 0
---------------------
-------------------
DirectInput Devices
-------------------
[trimmed to fit]

-----------
USB Devices
-----------
[trimmed to fit]

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
[trimmed to fit]

------------------------
Disk & DVD/CD-ROM Drives
------------------------
[trimmed to fit]

--------------
System Devices
--------------
[trimmed to fit]

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1563171785247101146, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: GalaxyClient Helper.exe
P2: 2.0.41.150
P3: 611cce57
P4: KERNELBASE.dll
P5: 10.0.19041.1202
P6: 448a4f5d
P7: e0000008
P8: 0012b5b2
P9:
P10:


+++ WER1 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: GalaxyClient Helper.exe
P2: 2.0.41.150
P3: 611cce57
P4: KERNELBASE.dll
P5: 10.0.19041.1202
P6: 448a4f5d
P7: e0000008
P8: 0012b5b2
P9:
P10:


+++ WER2 +++:
Fault bucket 1482807944531518969, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: Override-Win64-Shipping.exe
P2: 4.20.2.0
P3: 10.0.19043.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER3 +++:
Fault bucket 2193107800711624291, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: Warframe.x64.exe
P2: 2021.8.10.10
P3: 10.0.19043.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER4 +++:
Fault bucket 1311744429766801199, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 01639a13
P9:
P10:


+++ WER5 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 01639a13
P9:
P10:


+++ WER6 +++:
Fault bucket 1788094563603243380, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 00804aef
P9:
P10:


+++ WER7 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 00804aef
P9:
P10:


+++ WER8 +++:
Fault bucket 1311744429766801199, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 01639a13
P9:
P10:


+++ WER9 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wildfire.exe
P2: 0.17.7.297
P3: 60d56855
P4: wildfire.exe
P5: 0.17.7.297
P6: 60d56855
P7: c0000005
P8: 01639a13
P9:
P10:

[Tech]

Let me know if you need more. If you have a studio email I can just send you the txt

[ThePhotoshop]

I need the Display Devices section info, and what videocard you have

[Tech]

I sent the full DxDiag [with personal machine name and number edited] to the sneakybastards gmail. I have a GTX970 though

[Tech]

I do hope that you are part of that website on your profile, as admittedly I kind of rushed through assuming it was the studio page xP

[Tech]

Originally posted by ThePhotoshop:

I need the Display Devices section info, and what videocard you have

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_39783842&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 36776 MB
Dedicated Memory: 4043 MB
Shared Memory: 32732 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: External
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VG248
Monitor Id: ACI24E1
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll
Driver File Version: 30.00.0014.7196 (English)
Driver Version: 30.0.14.7196
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 8/26/2021 8:00:00 PM, 1056296 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5082-11CF-EE47-76190EC2D335}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x39783842
Revision ID: 0x00A1
Driver Strong Name: oem60.inf:0f066de3ad0bda5c:Section032:30.0.14.7196:pci\ven_10de&dev_13c2
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

[ThePhotoshop]

You don't seem to have any hardware that other users have reported problems with. What directory/drive is the game installed to? Are you defaulting running the game on a second monitor? Do you have any USB controllers like joysticks or dongles you can unplug before starting up?

[Tech]

It's on my C: drive as typical
I have a TV and a gaming monitor plugged in at all times, but usually have the TV inactive on the system, but that still leaves the display settings as "Show only on 2"
I can't think of any USB HID that I can disconnect. The only things I can think of in my USB configuration is a Logitech Unifying receiver I use for K&M, the logic control for my G560 Speakers, the Ceative G6 USB DAC that feeds my headphones or the speakers the analogue, the new generation of "Xbox Wireless Controller" (I loathe that they dropped any descriptor like it's the freaking Thief reboot) is either connected by USB or Bluetooth (same issue either way) and then the internal headders for my fans and pump for cooling, an H150I Pro and Commander Pro managed by the latest version of Corsair's iCue

[ThePhotoshop]

Can you disconnect all displays except the monitor and set it to primary (1)? GameMaker games cannot launch on secondary monitors

[Tech]

Disconnected the TV, rebooted the system to make sure only the monitor was seen as 1, Wildfire died on launch still. Verified integrity in case there was a config that might run as a first run, still died.

Probably an unlikely cause, but also maybe worth pointing out the system has 64GB of RAM. I went overkill and some things make assumptions of logical limits of capacity

[Tech]

I do have a second system I can try it on. I just need to dig it out

[ThePhotoshop]

Unfortunately I'm not sure where else to go from here - definitely try the second system, and it might even be worth dropping down to 32GB RAM to temporarily see if it still launches - I can definitely confirm it works with 32.