Bug report: Hole 14 Worms [SOLVED BY PATCH]

[Henrimagne]

There is a slope where the ball does not run all the way to the bottom but gets stuck before it reaches the level part. Results in one having to "drop" a shot.
This didn't use to be the case until the Volcanic Update.

https://steamcommunity.com/sharedfiles/filedetails/?id=2069253547

[Team17_Assist]

Hi Henrimagne,

Thanks for getting in touch with us and bringing this to our attention.

Does the ball roll down the slope at a higher level at all?
Does it get stuck in the same place if it does roll down?
Could you please explain a little more about what you mean by having to 'drop' a shot?

We look forward to hearing from you.

Regards,
Team17 Support.

[Henrimagne]

Hi, Team 17 Support

Once again, thank you for responding and attending to the issue.
Here is my video demonstrating what is happening on Worms Hole 14.
Note at the end of the video how the ball actually does run fully down the slope when it gets reset after going out of bounds.
The ball always sticks at the same height low down on the slope (and only on that particular slope).
I also show what I mean by "dropping" a shot - sacrificing a shot from a problematic spot to be able to make the next one.

https://youtu.be/jAYamlaP54I

[Henrimagne]

Added:
I just checked playing the same hole in Hockey mode. No problem there.

[Team17_Assist]

Hello Henrimagne,

You're very welcome, we want to help where we can!
Thank you for sending the video it's very helpful.

I've passed this on to the team for further investigation for you along with the video you have made for us. Also thank you for the added information. Hopefully, this will help to pinpoint the issue swiftly.

Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

[Henrimagne]

Hello, Team 17 Support

I have made a follow-up video report after more testing.
- Although the issue always happens for me on Worms Hole 14, Classic Mode, on the slope identified in my original report, I have now also seen it happen on two other slopes on that same hole.
- It appears to only happen on Worms Hole 14 (so far).
- It appears to happen only on straight slopes, not curved slopes.
- It appears to happen in any mode, not just Classic (as shown in this new video).
- It appears to happen either low down or high up on a straight slope - the bottom two or top two chequered rows. However, near the end of the video there is an example of the ball sticking to the middle of the slope too.

I hope this will help the team.

https://youtu.be/BnGi_eGcTQw

[Team17_Assist]

Hi Henrimagne,

That's great, thank you for the extra information it's very helpful. Thank you for taking the time to find this out and for the second video.

I'll pass it on to the team and add it to your report.

Thank you for your continued support and patience.

Regards,
Team17 Support

[Henrimagne]

You are welcome.

[Henrimagne]

Hi, Team17 Support

Thank you for resolving the 'ball-sticking-to-the-slope' issue.
Congratulations on the full release of your game out of early access. Love it.
Keep on doing great things.