What happens with this game? (Mouse problems and keyboard problems)

[Zaren]

I wanted to play with a friend because yesterday i didnt had any problem and now i cant select anything, if i select it with the cursor the game doesnt detect it, and the cursor is the default for windows i think thats the problem, the game dont know the cursor its in game... but I tried with the keyboard arrows and enter and i can select them but cant press them to continue to [for example] the controls to change them so now i have a game who gives me a good wallpaper, nothing more, i cant do nothing there, theres no game

[Team17_Assist]

Hi ❤HMZaren❤ :3 [ESP],

Sorry to hear you are having issues with the game.

Is your mouse working correctly in other games?
Can you try another mouse at all to see if that works correctly?

When using your arrow keys you can use 'enter' to select the option you wish to for a workaround while we look for a solution for you.

Can you verify your files to make sure they are working correctly:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Get back to us when you can

Regards,
Team17 Support

[Zaren]

Now, now is working thanks i didnt know what was the problem but it seems that is something with the drivers maybe...

Restarting the PC worked i dont know what was happening but that sure is my bad luck.

[Annette_23]

[/quote]

HELP. I've ran into this issue, and I tried these steps, but it hasn't fixed the issue. I have tried about everything to fix it. I've uninstalled everything, reinstalled it, tried restarting my computer, nothing is working..

[Team17_Assist]

Hi Annette_23,

We're sorry to hear you're having this issue as well.

Can you please confirm whether you have a touchscreen monitor/laptop?

Get back to us when you can.

Regards,
Team17 Support

[TwointheTowers]

Hi, I have a surface touch screen, my mouse functions are not working, I can't select anything.

[Team17_Assist]

Hi Age of Brombus,

We're sorry to hear you're having this issue also.

Can you please try the following steps:

1. Open device manager - can be found in Control Panel > System > About > Device Manager, or just searched.
2. Expand the 'Human Interface Devices' dropdown
3. Right click 'HID-compliant touch screen'
4. Select 'Disable Device'
5. Try running the game

Get back to us when you can.

Regards,
Team17 Support

[Booin]

I had the same issue for a time as well. Make sure the USB for your dongle/keyboard/mouse is plugged directly into your PC. Ours were plugged in to the monitor. Hope this helps..