Tales of Berseria

Tales of Berseria

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Nobody Feb 11, 2018 @ 3:09pm
Save data is gone after crash
Okay so I'm like around 50 hours into this game when my computer crashes. I reboot my computer and so far everything's normal but all of my saves are gone. I keep around 6 different saves at a time so it wasn't that just one save disappeared, my six+ saves as well as the saves I had from a year ago are gone, like I never played the game.

Steam cloud is enabled and it has data in the Steam cloud but it's not showing up when I enter the game again, and I'm not sure what to do.
Originally posted by Homura Ukemi:
Ended up getting the same problem, i removed the entirety of the contents from the 429660 folder and let the game remake the folder (backed up just in case). After starting a new game immediately checked load to see the save files along with one marked all the way at the bottom dated at xx/xx/1969. Deleted that file and now New Game+ and Continue returned to my main menu
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Showing 1-14 of 14 comments
Simon Feb 11, 2018 @ 7:30pm 
Verify game files? Maybe the games files got corrupted.

If that doesn't work. Maybe the save files got corrupted. In that case, move the save files out of the savedata. Just open the game normally and see if there is any save files showing up. If none, try restarting the game again.
(What I'm trying to do is to let the game use the savedata from cloud backup rather than your current save files)
Last edited by Simon; Feb 11, 2018 @ 7:31pm
Nobody Feb 11, 2018 @ 7:43pm 
I ended up uninstalling and reinstalling the game. I opened the game, no save data, verified game files, no save data.

How would I move the files out of the save data? They're not exactly obviously placed in the local files.
Simon Feb 11, 2018 @ 9:25pm 
All Save files are found in the "userdata" folder in the STEAM folder. They are separated from the game files, which is found in the "steamapps" folder
Last edited by Simon; Feb 11, 2018 @ 9:33pm
Nobody Feb 11, 2018 @ 9:32pm 
UPDATE: I've found the save files. They are located in Steam>userdata>xxxxxx>429660>remote. And it looks like all the ones I've saved in recently are here, right about the time I last saved, too.
So presumably what I would need to do is copy them into the local files so that the game sees them, but after looking this up, it seems like this is where the game stores them, and doesn't store them locally, which presents a problem.

I'm going to copy them into a local folder, and then try and restart the game from the beginning.

If that doesn't work, I'm gonna try getting rid of them from this folder.
Hopefully this will work.
Nobody Feb 11, 2018 @ 9:33pm 
Originally posted by Simon:
All Save files are found in the "userdata" folder in the STEAM folder. They are separated from the game files, which is found in the "steamapps" folder.

You could have tried googling for "how to locate save files in steam". =.=

I'm not used to games being saved outside of the local files, since Skyrim doesn't and I don't usually need to look in the local files for games unless I'm modding them. This is, of course, an exception.
Simon Feb 11, 2018 @ 9:34pm 
Nope. No need to copy them to the local, it won't work even if you do that. This is how they store the save files, which is inside this Userdata section.

I meant to move them out into Desktop or somewhere. I'm trying to let the game download the probably uncorrupted save data from the steam cloud. If that still doesnt work, then I have no other way to help you.
Last edited by Simon; Feb 11, 2018 @ 9:43pm
Nobody Feb 11, 2018 @ 9:49pm 
UPDATE II:

I started over, skipped through the opening cutscenes and got to that first save point, and what do I find but all of my saves, right there, waiting. This feels like some creepypasta ♥♥♥♥.

I saved it in that first spot in Aball just fine, and loaded my game back where I was earlier today. Nothing seemed to be out of the ordinary but when I tried to quicksave, I checked in system to make sure that my quicksave was there, and what do you know, it didn't take.

When I went back to the main menu, my NEW save game was also missing, there is still no "Load game" feature on the main menu. I could potentially live with having to start a new game and skip through the opening cutscenes in order to load my game, but not if I can't save my game.
Nobody Feb 14, 2018 @ 2:22pm 
Update III:

The "Continue" option appeared today. The ability to save is still intermittent. I saved over an old file and instead of saving it simply disappeared. I alt-tabbed out for a couple minutes and then I could save again.

I guess this is just how the rest of the game is gonna be. I really hope I'm near the end but I don't think so.

Edit:
To anyone unfortunate enough to end up with this same glitch, the best thing to do is when you find out you can't save, step away from the save spot, alt-tab out of the game for a couple minutes without closing it, and then try saving your game again. If it doesn't work, just keep trying. Make sure you're not standing in the save spot.
Sometimes quick-saves just don't work. I don't know what to do about that except just have faith that the game isn't going to force you into a tough spot without giving you the option to save normally, so just save often.
Last edited by Nobody; Feb 14, 2018 @ 5:29pm
IcyTorrent Feb 14, 2018 @ 9:15pm 
Originally posted by Big Alligator:
Update III:

The "Continue" option appeared today. The ability to save is still intermittent. I saved over an old file and instead of saving it simply disappeared. I alt-tabbed out for a couple minutes and then I could save again.

I guess this is just how the rest of the game is gonna be. I really hope I'm near the end but I don't think so.

Edit:
To anyone unfortunate enough to end up with this same glitch, the best thing to do is when you find out you can't save, step away from the save spot, alt-tab out of the game for a couple minutes without closing it, and then try saving your game again. If it doesn't work, just keep trying. Make sure you're not standing in the save spot.
Sometimes quick-saves just don't work. I don't know what to do about that except just have faith that the game isn't going to force you into a tough spot without giving you the option to save normally, so just save often.


If you want, add me as a friend. I can send you link to all the save files on Google Drive. You would just have to load around until you find the one about your time. I saved pretty much every save station and got 187. You could remove this bug you are experiencing by fully wiping the game and restoring with one of my saves.
Last edited by IcyTorrent; Feb 14, 2018 @ 9:16pm
Nobody Feb 15, 2018 @ 4:24pm 
Thanks, man, but I think I'm good for now. I'm near the end now and I don't seem to be having any unbearable problems at this point. Thanks for the offer though, I'll let you know if I change my mind.
Astra Jul 22, 2022 @ 1:59am 
This ancient thread saved my bacon. I started a new game, and was instantly able to load my save after the cutscenes. Thank you so much four years later
Nobody Jul 22, 2022 @ 10:32pm 
Originally posted by LifeWulf:
This ancient thread saved my bacon. I started a new game, and was instantly able to load my save after the cutscenes. Thank you so much four years later

Hey glad to be of service. Did you ever figure out a fix or did you end up going with my janky-ass solution?
The author of this thread has indicated that this post answers the original topic.
Homura Ukemi Sep 10, 2023 @ 9:07am 
Ended up getting the same problem, i removed the entirety of the contents from the 429660 folder and let the game remake the folder (backed up just in case). After starting a new game immediately checked load to see the save files along with one marked all the way at the bottom dated at xx/xx/1969. Deleted that file and now New Game+ and Continue returned to my main menu
Nobody Sep 10, 2023 @ 6:56pm 
Originally posted by Mashallah:
Ended up getting the same problem, i removed the entirety of the contents from the 429660 folder and let the game remake the folder (backed up just in case). After starting a new game immediately checked load to see the save files along with one marked all the way at the bottom dated at xx/xx/1969. Deleted that file and now New Game+ and Continue returned to my main menu

I'm amazed this is still an issue after all this time.
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Date Posted: Feb 11, 2018 @ 3:09pm
Posts: 14