The Away Team

The Away Team

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SpiRec Mar 28 @ 10:13pm
Keys don't work any more
I had bought two keys for this game, one at IndieGala, one at Groupees. Both keys don't work any more. I want a working key for that game. Or I am considering legal measures.
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Showing 1-5 of 5 comments
Brune  [developer] Mar 28 @ 10:53pm 
Our policy on this is email your revoked keys to support@awayteam.space with payment receipts. We will replace the keys if they have not already been emailed to us and can be shown not transferred via a third party seller.
blarth Aug 16 @ 12:54pm 
Hi Brune, I sent my key from a groupees bundle along with the paypal receipt for this over two weeks ago but have not recieved any response. Are you guys no longer replacing the keys you revoked?
h4nek Aug 18 @ 2:46pm 
Originally posted by blarth:
Hi Brune, I sent my key from a groupees bundle along with the paypal receipt for this over two weeks ago but have not recieved any response. Are you guys no longer replacing the keys you revoked?
I did the same at the end of July. :2017eyeball: Gonna also contact Groupees support. :love: They're much more willing to help and offer a compensation than on IndieGala.
Last edited by h4nek; Aug 18 @ 2:47pm
Brune  [developer] Aug 21 @ 12:14am 
Hey All,

Looks like I didn't subscribe to this discussion and that your email went to the spam folder. Gmail decided to mark it as "dangerous".

Sending out keys now.

Regards,
Michael Brune
blarth Aug 21 @ 2:42pm 
Thanks Brune. I got the replacement key.
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