Keys don't work any more

[SpiRec]

I had bought two keys for this game, one at IndieGala, one at Groupees. Both keys don't work any more. I want a working key for that game. Or I am considering legal measures.

[Brune]

Our policy on this is email your revoked keys to [e-mail] with payment receipts. We will replace the keys if they have not already been emailed to us and can be shown not transferred via a third party seller.

[blarth]

Hi Brune, I sent my key from a groupees bundle along with the paypal receipt for this over two weeks ago but have not recieved any response. Are you guys no longer replacing the keys you revoked?

[h4nek]

Originally posted by blarth:

Hi Brune, I sent my key from a groupees bundle along with the paypal receipt for this over two weeks ago but have not recieved any response. Are you guys no longer replacing the keys you revoked?

I did the same at the end of July. Gonna also contact Groupees support. They're much more willing to help and offer a compensation than on IndieGala.

[Brune]

Hey All,

Looks like I didn't subscribe to this discussion and that your email went to the spam folder. Gmail decided to mark it as "dangerous".

Sending out keys now.

Regards,
Michael Brune

[blarth]

Thanks Brune. I got the replacement key.