Complete Edition does not subtract the one I owned

[You HEXY & You NOED]

I want to buy the Little Nightmare Complete Edition, and I already own the 1st title (exclude DLC). However, the Complete Bundle does not subtract the price of the 1st title. The total price is still included the Little Nightmare 1.
To sum up. If I buy the Complete Edition I will buy everything including the one I already own. Any thoughts ?

[kanna]

Weird. If you're certain the price is included in the total with the DLCs and other extras, and both purchases were for yourself, I would ask Steam about this rather than post here at the Discussion Forum.

[You HEXY & You NOED]

Първоначално публикувано от kanna:

Weird. If you're certain the price is included in the total with the DLCs and other extras, and both purchases were for yourself, I would ask Steam about this rather than post here at the Discussion Forum.

Yes I calculated so I am certain. And I tried to contact steam support but don't know how to. Sorry I am not good at English.

[steven1mac]

Some Steam discount packages work like this (no additional discount), depending on how the developers set it up in the Steam store. Little Nightmares is one of them. You will find a similar problem, if you try to get little nightmares 2.

[kanna]

Първоначално публикувано от steven1mac:

Some Steam discount packages work like this (no additional discount), depending on how the developers set it up in the Steam store. Little Nightmares is one of them. You will find a similar problem, if you try to get little nightmares 2.

It's not just the discount the OP is talking about, from what I understood. Considering they said "the one I own" and "already own" they own the base game but the bundle is trying to charge them for it a second time.

I might be wrong but I didn't think there was any setting for devs that allows them to double-charge for a game because you're getting a bundle. Sometimes people might get upset that they lose out on a bundle discount for the specific game that they already bought, but that doesn't seem to be what's going on here.

[mpirarxos]

No, same happened to me. Tried to buy only the dlc, i have the base game. Steam does not allow me to do it, but i can buy complete edition with base game included

[kanna]

OK so I never bothered with any of the bundles and I thought I'd check it myself. Same thing. There is no "Bundle Info" link for Complete Edition for some reason (even if you put it in your cart), so I checked the bundle where you get part I and part II together and it's definitely double-charging for LN I (at 75% off).

[You HEXY & You NOED]

Първоначално публикувано от kanna:

OK so I never bothered with any of the bundles and I thought I'd check it myself. Same thing. There is no "Bundle Info" link for Complete Edition for some reason (even if you put it in your cart), so I checked the bundle where you get part I and part II together and it's definitely double-charging for LN I (at 75% off).

Hi Kanna, first I'd like to thank you so much for taking so much time with this issue.
I already asked Steam Support and their answer was
"I'm sorry we cannot offer the extra discount. You may buy each DLC individually."
That's all.
It's a pity that we get double-charging for a game we already owned.
To be concluded I will not buy this Complete Edition until they change it or buy it from somewhere else.
Thank you again!

[kanna]

No problem. Actually, thank you for updating us on the result! That's good to know.

I guess you'll want to compare the individual prices to the bundle price first to see if it's worthwhile, but you could also see if you can buy LN I for someone else as a gift but get the extras for yourself (I didn't check that in the shopping cart). At the very least it would make sense if they could allow that option.

They should also put a warning on the info page for both bundles (if it's not there already), but they unfortunately have a habit of not having info available so I don't have a lot of faith this will be done.

[snavis]

Dont buy the bundle, by the individual DLC off of the store page.

Youre welcome.