Cant buy the Complete Edition

[ancalimon]

I can't buy the complete edition because I own the game. And buying the rest of the game costs much more.

[and that's that]

Originally posted by ancalimon:

I can't buy the complete edition because I own the game. And buying the rest of the game costs much more.

submit support ticket and ask them to delete the game from your account so you can buy it again.

this happened to me before, in order to avoid it not happening make sure than when you don't buy games completely that the game has the word "BUNDLE" in blue and capital letters next to it on steam store page, when you hover over "BUNDLE" it will tell you that you can mix different parts of the game at no extra cost.

here is an example of a game that has "BUNDLE" enabled https://store.steampowered.com/app/373930/Sudden_Strike_4/

compare it with Little Nightmares store page and you'll see the difference

[and that's that]

also i don't think complete edition contains all DLCs, so make sure you don't waste your money twice

here's what it contains https://steamdb.info/sub/182771/apps/

[ancalimon]

Bandai Namco: Please fix your store page. Simple because your store page is not configured properly, you lost a customer who was willing to pay you. I was not able to buy the complete edition at discounted price because I had the disadvantage of owning your game. I was not able to buy the complete edition because I already owned the base game. Buying dlcs separately cost much more even during the discount.

I tried to contact Steam support but by the time they replied, the discount was already over as you can see below:

Message from you on Dec 3 @ 2:41pm | 3 days ago
I can not buy Little Nightmares Complete Edition because I already have Little Nightmares on my account. I want to be able to buy the complete edition before the discount ends.

Message from Steam Support on Dec 5 @ 10:44am | 2 days ago
I can look into this for you.

I see that sale has now ended.

In order for you to buy the complete Edition, you will need to remove your existing copy.

You can remove your own game subscriptions by following these instructions:

Log in to your Steam account here: https://help.steampowered.com/
Use the Search field to find any games you want to remove.
Click on "I want to permanently remove this game from my account"

Please let me know if I can help clarify anything else.

Best Regards,
Mark

Message from you on Dec 5 @ 5:00pm | 1 day and 20 hours ago
But the sale has ended. It was very cheap to buy the complete edition back then. If I remove the game from my account, will I be able to buy the complete edition at that discounted price?

Message from Steam Support on Dec 7 @ 12:29pm | 59 minutes ago
I understand you wanted to be able to benefit from the Sale promotion, but promotions that have expired cannot be offered at a later time and Steam Support cannot modify the terms of a transaction for a single user.

Removing your existing game will not grant you a discounted price.

Add this game to "Wishlist" on Steam and we'll let you know by email or through our mobile app when the games on your Wishlist are on sale as a Daily Deal, Midweek Madness or Weekend Deal.

Please let me know if I can help clarify anything else.

Your Buddy in Shining Armour,
Polo