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This is the problem trying to chain your game to online infrastructure. I assume they were hoping that is the game was successful, there wouldn't be a need for LAN.
Thats why i buy most of my games on GOG, at least there i know i own the game and can download the whole thing if i want to.
Matchmaking never worked and simply put together people that where looking for teammates at the same time (not people already in game), without regard to their progression (with at start issues because people couldn't go back to where they where in their own campaign and couldn't progress anymore). So nobody used it.
Servers could strugle with many sufficiently advanced build. And those issues appeared even earlier in coop. So many completely stopped playing in coop and limited it to trading (which nobody used often).
In the end, the amount of players in coop on a quite deserted game was quite negligible at best. Servers shut down didn't effectively affect many players.