Project Highrise

Project Highrise

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Trash
How are you meant to solve trash collection? I have built both bins and recycling on every floor (2). I have collection centres underground. I've built collection pointsa on the same level as the underground. The game has no mods, sandbox mode, begininer, and they bloody residents still complain. No guides/tutorials appear to exist, no videos explaining it to me. The tutorial modes in the game doesn't tell me how to make trash work. Let's plays have the same problem I am having. I'm getting pretty frustrated that this doesn't work.
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Showing 1-14 of 14 comments
mandresuri Apr 5, 2021 @ 3:11pm 
hey man, it seems strange to me, why not upload a photo to better see what is happening? In theory you just have to put the garbage cans on the same floor as the tenant and that's it.
Burn_The_Witch Apr 5, 2021 @ 4:10pm 
I figured it out, apparentrly you need to build a pickup service as well. Would have been nice to be told that.

Edit: Also would have been nice if this was in the garbage section and not the tennant happiness section.
Last edited by Burn_The_Witch; Apr 5, 2021 @ 4:11pm
SomaSim  [developer] Apr 5, 2021 @ 5:51pm 
Glad it's resolved.

That is covered in one of the game's tutorials.
Burn_The_Witch Apr 6, 2021 @ 4:31am 
Hey,

I watched through all the tutorials, and I played through the trash one twice.

It does not mention anything about pickup services being required.
SomaSim  [developer] Apr 6, 2021 @ 7:02am 
Oh - you mean the services for the Tokyo DLC units. That's correct - we don't do that for things that are not in the base game - we just explain those in the mouseovers.
Burn_The_Witch Apr 6, 2021 @ 8:29am 
Maybe? I think I'm playing the base game, but I know I have every DLC, and It doesn't seem clear to me which services go with which DLC if any?

You have garbage bins on the same level as the appartment/tennant, a collection point underground somewhere, and then a "garbage" pickup services that has to go next to the underground collection services. That last bit is what I was missing.
Nox Apr 25, 2021 @ 2:45pm 
So I'm playing and having the same issue now. I've seen threads that devs have commented on claiming to have fixed the issue in 2018 and 2019 and here we are in 2021 and I'm having the same issue. I have zero DLCs, it's purely base game, no mods enabled, beginner difficulty on my save, not unlimited funds just a normal play-through sandbox.

On every floor I have -at least- 3 trash bins and 2 recycling. In the vast basement, I have about 5 trash collection rooms and the same for recycling. I've tried moving them to higher and lower traffic areas, I've tried downsizing to just 1 or 2 collection rooms for each kind, I've tried expanding to 8 or so of each kind, I've even tried downsizing the amount of bins on each floor, none of it works. All bins are full. all collection rooms are full, it says collection is at 08:00 every day but it just doesn't happen. Occasionally some of them get emptied but it seems to be around 19:00 and sporadically, no pattern or predictability to it.

It's such an annoying bug that honestly comes off as lazy since there are threads for the same thing multiple times every year for the past 3 years at least, when it seems (and I may be wrong as I'm totally inexperienced in game coding) like it'd be such an easy fix to basically tell it "When clock hits this time, all rooms of this type have %value reduced to 0 and animation of staff walking into the building and into these rooms play). I'm not buying any DLC until this is fixed.
Burn_The_Witch Apr 26, 2021 @ 12:19am 
Originally posted by Nox:
So I'm playing and having the same issue now.

Try checking the tennant happiness section for "pickup service".
Nox Apr 26, 2021 @ 9:51am 
Originally posted by Burn_The_Witch:
Originally posted by Nox:
So I'm playing and having the same issue now.

Try checking the tennant happiness section for "pickup service".

Where? There's "Population Feedback" and "Tenant Overview" in the ADA/360 reports, but these are just quotes and figures. No action buttons. In "Services Report" there's "Trash Pick-up services" and "Recycling pick-up services", both of which are 0 onsite, 0 calls, 0 success, 0 fails.

These are listed below "Mall Security", "Mall Customer Support", and "Package Delivery Services", all of which I have no option to build so implies to me that it's DLC. Is the implication that I can't play the base game bug-less without paying more for it?
Burn_The_Witch Apr 26, 2021 @ 10:17am 
Its in the Tennant happiness section. Buildings/rooms to make tenants happier.
Nox May 9, 2021 @ 3:42am 
Originally posted by Burn_The_Witch:
Its in the Tennant happiness section. Buildings/rooms to make tenants happier.
And where is that exactly?

Opening the ADA/360 you have 12 options:
- Budget Overview
- Budget Details
- Tenant Overview
- Tenant Listing
- Infrastructure
- Services Report
- Utilities Report
- Population Report
- Visitor Report
- Art and Aesthetics
- Prestige Rating
- Population Feedback

Tenant Overview is a list of Offices/Restaurants/Retail/Apartments/Services, the amount you have, and their rent.

Tenant Listing is a list of all residents, their rent, population, floor, and age.

Population Report is a happiness rating list by the same list as Tenant Overview.

Population Feedback is a list of comments from the building's population, many of which are "This place is so dirty" because of this stupid bug.

Services Report, as stated in a previous comment, has "Trash pick-up services" and "Recycling pick-up services" as well as "Mall Security", "Mall Customer Support", and "Package delivery services" all of which appear to be DLC and not something I can place within my game.

So once again, please explain, specifically, how I'm supposed to fix the bug that's making my save unplayable because trash and recycling aren't being picked up at 8am every day as it states on the collection rooms, and bins aren't being emptied into these same said rooms. Any answer that involves "Buy the DLC" is invalid.
power man Jul 3, 2021 @ 10:54am 
Originally posted by SomaSim:
Oh - you mean the services for the Tokyo DLC units. That's correct - we don't do that for things that are not in the base game - we just explain those in the mouseovers.
where can we find the trash pickup service?, been playing for a little while and the workers don't collect trash at 8.00 like the trash bins describe :(
power man Jul 3, 2021 @ 10:55am 
aside from that, really enjoying the game for it relaxing atmosphere, just a little bit frustrated with how trash works
我玩蛋 Apr 2, 2023 @ 10:27pm 
Bug persist in Xbox. Not fixed yet. unable to build pick up service even i build trash cans in every single floor:steamfacepalm:
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