[Solution] Black screen on first startup

[Frilke]

Hi everyone

Most of the issues related to a black screen on first startup should be fixed by one of the following steps:

1. Installing VC++ Redist 2010 (x86) https://www.microsoft.com/en-us/download/details.aspx?id=5555
   
   
2. Updating Windows (this might fix some DirectX related problems)
   
   
3. Reinstalling the game or verifying integrity of game cache https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
   
   
4. If present, delete gameState.save from the savegame folder located at "C:\Users\USER\AppData\Local\Daedalic Entertainment GmbH\Shadow Tactics Blades of the Shogun\user\gameState_00\" (replace USER with your user account). If you have Steam Cloud Sync enabled (default), you need to do this while the game is running!
   
   
5. Update for v1.4.4+: Set launch option "-skipmovies", as explained here: https://support.steampowered.com/kb_article.php?ref=1040-JWMT-2947

If these dont help, please reply in this thread or fill out a support form at http://www.daedalicsupport.com/en/support-formular/ . Please attach the "Shadow Tactics_Data/output.log" located in the game's install folder and a DxDiag report of your system.

[Battleaxe]

Can you give me your e-mail?

[Frilke]

Originally posted by Battleaxe:

Can you give me your e-mail?

Updated the original post.

[Laocoon]

Originally posted by KaronIIIR:

Hi everyone

Most of the issues related to a black screen on first startup should be fixed by one of the following steps:
- Installing VC++ Redist 2010 (x86) https://www.microsoft.com/en-us/download/details.aspx?id=5555

- Updating Windows (this might fix some DirectX related problems)

- Reinstalling the game or verifying integrity of game cache https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

- If present, delete gameState.save from the savegame folder located at "C:\Users\USER\AppData\Local\Daedalic Entertainment GmbH\Shadow Tactics Blades of the Shogun\user\gameState_00\" (replace USER with your user account)

If these dont help, please reply in this thread or write a mail to [e-mail]. Please attach the "Shadow Tactics_Data/output.log" located in the game's install folder and a DxDiag report of your system.

Hi Karon, deleting the gameState.save did the trick. Much thanks!

[Pook and Pie]

Hmm. I was able to play the game just fine initially, and got to the end of the tutorial stage and then it crashed when I was quicksaving, and when trying to start the game back up I only get a black screen (I can only see the changed mouse cursor, and can bring up the Steam community with shift+tab, but the game never moves past a black screen).

I've done everything in this post a few days ago to try fix the black screen error, but the game just started working for no real reason yesterday so I binged it while my Internet connection was out (I just clicked on it after saying, "What the hell, one more shot before I uninstall it for good). Aaaaand now the game has just stopped working. Again.

I'll probably be emailing you guys soon. Kind of weird that this keeps happening.

[Th0mulus]

Hi. I had this issue and it was caused by MSI Afterburner. Closing this app make the game launches without crash.

[MercuryGJ]

Hi, I fixed my black screen error. I deleted the whole "user" folder under "Shadow Tactics Blades of the Shogun" folder in disk C, and ran the game directly from the "D:\Steam\steamapps\common\Shadow Tactics" folder. Hope this will help.

[Posdo]

hi everyone,
I had an issue, the program force closed everytime on startup. I'm run win 10. If it might help, i overcame the issue by running compatibility with windows 8 as admin, and all is well now... Enjoy the game! Great job Daedalic!

[\m/ o.0 \m/]

Sad to say the same happened here:
"I was able to play the game just fine initially, and got to the end of the tutorial stage and then it crashed when I got to lvl 2, and when trying to start the game back up I only get a black screen (I can only see the changed mouse cursor, and can bring up the Steam community with shift+tab, but the game never moves past a black screen)."

Ive been trying all those fixes here and when i delete the gameState.save file i do get the "Daedalic logo" at start up then back to black screen again.
its weird cos the frist lvl played fine, and the game seems awesome so hopin for at fix soon
cheers

[Wildsleven]

Just got the game and i get a black screen during startup, my PC restarted the first time i booted the game too..

My windows 10 is up to date.

VC++ Redist 2010 (x86) is up do date, when i try installing from your link it says I have the latest version.
I verified game integrity.
I deleted the save file.

Did all the possible solutions you have provided and I still have the black screen problem,

My PC specs while not the best should allow me to play any game:

WIndows 10 64 bit
Intel Core i5-4590 (3.3 GHz)
ASRock Z97
R9 280X
8GB - Kit Crucial Ballistix Sport Series DDR3
1 TB HD
Samsung SSD 240 EVO 250 GB

Any other possibly solutions to fix my problem?
Thanks in advance!

Edit 1: almost forgot the output log you mentioned on your post

Initialize engine version: 5.3.6p7 (abe3b84f224e)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: AMD Radeon R9 200 Series (ID=0x6798)
Vendor: ATI
VRAM: 3053 MB
Begin MonoManager ReloadAssembly
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\AmplifyColor.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\AmplifyColor.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Daedalic.Dbtool.Client.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Daedalic.Dbtool.Client.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\DecalSystem.Runtime.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\DecalSystem.Runtime.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.CrashLog.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\UnityEngine.CrashLog.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\GalaxyCSharp.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\GalaxyCSharp.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Core.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Core.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Windows_Lib.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Rewired_Windows_Lib.dll into Unity Child Domain
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Tobii.EyeX.Client.Net20.dll (this message is harmless)
Loading F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\Tobii.EyeX.Client.Net20.dll into Unity Child Domain
- Completed reload, in 0.079 seconds
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.dll (this message is harmless)
<RI> Initializing input.

<RI> Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
<RI> Initialized touch support.

UnloadTime: 1.430910 ms
Non platform assembly: data-159FDEF8 (this message is harmless)
Fallback handler could not load library F:/Steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-159FDEF8.dll
Non platform assembly: data-15A15FD8 (this message is harmless)
Fallback handler could not load library F:/Steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-15A15FD8.dll
Non platform assembly: data-16942020 (this message is harmless)
Fallback handler could not load library F:/Steam/steamapps/common/Shadow Tactics/Shadow Tactics_Data/Mono/data-16942020.dll
Rewired: Searching for compatible XInput library...
Rewired: Found Xinput1_3.dll.
Platform assembly: F:\Steam\steamapps\common\Shadow Tactics\Shadow Tactics_Data\Managed\System.Xml.dll (this message is harmless)
ArgumentOutOfRangeException: Argument is out of range.
Parameter name: index
at System.Collections.Generic.List`1[System.String].get_Item (Int32 index) [0x00000] in <filename unknown>:0
at JOMLWriter.strConsumeDoc () [0x00000] in <filename unknown>:0
at JOMLWriter.load[GameState] (System.String _strPath) [0x00000] in <filename unknown>:0
at SaveLoad.Load[GameState] (System.String fileName, System.String fileDirectory) [0x00000] in <filename unknown>:0
at SaveGameManager.loadSaveGameBaseInheritedExplicitPath[GameState] (System.String _strFile, System.String _strDirectory) [0x00000] in <filename unknown>:0
at SaveGameUser.loadGameStates () [0x00000] in <filename unknown>:0
at SaveGameUser.onDeserialize () [0x00000] in <filename unknown>:0
at SaveGameManager.loadSaveGameBaseInherited[SaveGameUser] (.SaveGameUser& _instance) [0x00000] in <filename unknown>:0
at SaveGameManager.loadSaveGameUser () [0x00000] in <filename unknown>:0
at MiInputRewired.init () [0x00000] in <filename unknown>:0
at CmdPlayMovie.triggerOverride (Single _fOffset) [0x00000] in <filename unknown>:0
at CmdPlayMovieBootUp.triggerOverride (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.checkTrigger (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.trigger (UnityEngine.Collider _collider, Single _fOffset) [0x00000] in <filename unknown>:0
at TriggerGroup.triggerOverride (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.checkTrigger (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.trigger (UnityEngine.Collider _collider, Single _fOffset) [0x00000] in <filename unknown>:0
at NodeGroupMiCmd.triggerOverride (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.checkTrigger (Single _fOffset) [0x00000] in <filename unknown>:0
at MiCommand.trigger () [0x00000] in <filename unknown>:0
at MiCommand.MiStart () [0x00000] in <filename unknown>:0
at MiSaveable.Start () [0x00000] in <filename unknown>:0

(Filename: Line: -1)

Setting up 1 worker threads for Enlighten.
Thread -> id: 105c -> priority: 1

[Sebek]

Got the same problem, even clean windows 10 install did not helped.

[Akaaj]

I have the exact same problem as Wildsleven. I've emailed you my logs.

[exxexeex]

Originally posted by Sebek:

Got the same problem, even clean windows 10 install did not helped.

I think; freezing in starting screen, black screen and greyed starting screen menu(my issue) all have related problem. I am looking forward a solution for any of them. I bet it will work for all of them. Maybe we will see a patch soon, who knows.

[Sebek]

For me it was an issue with save files, I've removed all the save files inside quickSave, and ten run the game directly from Steam directory. Seems to work now.

[Akaaj]

Nothing works yet. No reply to the email i've sent as well.

[exxexeex]

Originally posted by Akaaj:

Nothing works yet. No reply to the email i've sent as well.

Same here. I sent the e-mail 2 days ago but neither here nor in e-mail any dev is interested about the issue seriously, yet.