Signature Verification of .exe failed

[moe120]

just bought + installed this game but wont get any far, right after the intro when it says "click to begin" the game freezes and when i alt-tab out i am presented the above popup.

i did a file-verification via steam > no change
i deleted the executable from the /bin directory + had it redownloaded > no change
disabled antivirus (f-secure > [update: set to game mode, complete disabling works see last post]) > no change

win7-64 (12GB Ram, AMD Radeon HD7xxx Graphcs) installed with game on a hdd (no ssd)

any solutions for this ? or is the current steam archive for this game just broken ?

no, i never had this game or any crack installed before, its a fresh windows with all updates

[ephaestos]

same here under win8.1 64bits. It's a shame :/

[AlenL]

This is usually caused by root certificates on the machine not being complete for some reason. Please see this FAQ: http://serioussam.com/wiki/index.php?title=SS3_FAQ#The_game_won.27t_even_start.2C_or_crashes_on_startup.2C_or_exits_while_starting_with_error_messages_about_missing_files._Why_is_that.3F_What_can_I_do.3F

this part:

Make sure the exe file has a correct verifiable signature from Valve Corporation. To do this, select the Sam3.exe file in Explorer, then: Right click, Properties, Digital Signatures tab. You should see a signature in the name of "Valve Corporation". Selecting that and clicking Details, should show a dialog with this message (among other things): "The digital signature is OK.".

If it shows "The certificate in the signature cannot be verified." (Note the exact wording - it didn't say it is wrong, it said it could not be verified!) it means that your OS is missing an common root certificate. Probably due to disabled Windows updates or similar. You can fix it by finding out which certificate is missing and installing it[www.kozeniauskas.com].

[moe120]

thanks for the info, will try this

-update-
it says: "signature is valid" in the explorer details dialog :-(
but it shows no email-adress and no timestamp of the signature ??
however the belonging certificate is shown as valid 15.08.2011 - 15.08.2014 / certificate serialno.: ‎10 18 4c db c2 49 10 86 5f 15 ac 3e dd 37 bf 9e
the MD5 of my SamHD.exe is: ef127ed51d1664e402684d83a7524f29

anyway i clicked > certificate > install certificate and had it installed with no errors, launched game again > same error as before

any other hints ?

[AlenL]

Hm, not sure if you are looking at the same dialog.This is what it should look like:
http://i.imgur.com/rqz5gkw.png

If that is so, you shouldn't be seeing the error you are seeing. If you do, please post your SamHD.log file here so I can see the details. Thanks.

[moe120]

thats exactly what i'm seeing. Can you confirm the MD5 checksum ?

below my SamHD.log:
[my main Steam-Install-Dir is on C (a 128GB SSD) and Sam is installed to drive F where i have more free space]

        -------- START OF LOG --------

LOG:   Core version: $Version: SeriousSamHD; Win32; Standard; Final; 3.003.00:193600; 2013-11-17 

23:01:03; @builder07$
LOG:   Command:  $
LOG:   Initializing timer.
LOG:   Timestamp: 2014/02/17 18:42:52
LOG:   Binary name: SamHD.exe
LOG:   Binary soft path: Bin/
LOG:   Binary hard path: F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter

\Bin\
LOG:   Application directory: F:\SteamLibrary\steamapps\common\Serious Sam HD The First 

Encounter\
LOG:   * OS...
LOG:   Name: Windows 7
LOG:   Kernel: WinNT (64-bit)
LOG:   Version: 6.1, build 7601
LOG:   Misc: Service Pack 1
LOG:   
LOG:   * CPU...
LOG:   Vendor: AuthenticAMD
LOG:   Type: 0, Family: 15, Model: 1, Stepping: 2
LOG:   Clock: 3.59 GHz
LOG:   Cores: 4
LOG:   CMOV: Yes
LOG:   SSE: Yes
LOG:   
LOG:   * Memory...
LOG:   Total physical memory: 12245 MB
LOG:   Free physical memory: 9853 MB
LOG:   
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\ScriptLua.dll".
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\GameEnv_Steam.dll".
INF:   GameEnv API: Steam
ERR:   Error getting mixer source line info for microphone. Will not be able to control 

microphone.
LOG:   Created thread 12036.
LOG:   Thread 12036 named 'ResourceLoader'.
LOG:   "$C:/Program Files (x86)/Steam/userdata/53677773/41000/local/SeriousSamHD.ini" does not 

exist, skipping cvar loading.
LOG:   Trying to set display mode 1920x1080(fullscreen)...
LOG:   
LOG:   Desktop settings:
LOG:     Color depth: 32-bit
LOG:     Desktop resolution: 1920 x 1080
LOG:     Virtual screen: 1920 x 1080
LOG:     Monitors attached: 1
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\GfxD3D.dll".
LOG:   Loaded "D3D9.dll".
WRN:   [Direct3D] Unable to determine VRAM size... assuming 512 MB.
LOG:   
LOG:   * Direct3D context created.
INF:   
INF:   Gfx API: Direct3D
INF:   Resolution: 1920 x 1080
INF:   Vendor: ATI (0x1002)
INF:   Driver: aticfx32.dll (0x679E)
INF:   Renderer: AMD Radeon HD 7800 Series
INF:   Version: 8.17.10.1191
INF:   Video memory size: 512 MB
INF:   Available for textures: 3773 MB
INF:   Active GPU(s): 1
LOG:   Processing file Content/SeriousSamHD/Config/CheckDriver.lua
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\SfxXAD.dll".
INF:   
INF:   Sfx API: XAudio2
INF:   Device: Lautsprecher (2- Logitech Z-5 Speakers)
INF:   Mixer frequency: 44100 Hz
INF:   HW voices: 1
INF:   Max sounds: 25 (5 same)
INF:   Speaker config: stereo
INF:   Environment FX: enabled
INF:   Current environment: Padded cell
INF:   
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\SeriousSamHD_Project.dll".
LOG:     Content/SeriousSamHD/All.gro: 5684 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/All_117121.gro: 445 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/All_193600.gro: 633 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/CachedShaders_PC.gro: 7840 files, signature: OFFICIAL
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\CodecAudio_Vorbis.dll".
LOG:   Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\CodecVideo_Theora.dll".
LOG:   Module 'Bin/CodecVideo_Theora.module' loaded in '0.00' seconds.
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\Input.dll".
LOG:   Loaded "xinput1_3.dll".
LOG:   Module 'Bin/Input.module' loaded in '0.15' seconds.
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\Game.dll".
LOG:   Module 'Bin/Game.module' loaded in '0.00' seconds.
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\ProcRender.dll".
LOG:   Loaded "F:\SteamLibrary\steamapps\common\Serious Sam HD The First Encounter\Bin

\Shaders.dll".
LOG:   Module 'Bin/Shaders.module' loaded in '0.17' seconds.
LOG:   Module 'Bin/ProcRender.module' loaded in '0.18' seconds.
LOG:   Module 'Bin/Shaders.module' loaded in '0.00' seconds.
LOG:   Module 'Bin/SeriousSamHD_Project.module' loaded in '0.59' seconds.
LOG:   Processing file Content/SeriousSamHD/Config/autoexec.cfg
LOG:   Loading translation tables from Content/SeriousSamHD/Locales/deu/.
LOG:     Content/SeriousSamHD/Locales/deu/translation.tbl
LOG:   Loading translation tables from Content/SeriousSamHD/Locales/deu/.
LOG:     Content/SeriousSamHD/Locales/deu/translation.tbl
LOG:   Created thread 13004.
LOG:   Thread 13004 named 'GameDataJobs'.
INF:   cvarShowDiffs()
INF:   gfx_bDX9ClassGPU = 0  (1)
INF:   gfx_bLastGoodFullScreen = 1  (0)
INF:   gfx_fMaxTextureLODBias = 16  (0)
INF:   gfx_iDriverVersion = 1191  (0)
INF:   gfx_iMaxTextureAnisotropy = 16  (1)
INF:   gfx_iPixelProgramVersion = 31  (0)
INF:   gfx_iVertexProgramVersion = 31  (0)
INF:   gfx_pixLastGoodResHeight = 1080  (480)
INF:   gfx_pixLastGoodResWidth = 1920  (640)
INF:   gfx_pixMaxRenderTargetSize = 16384  (0)
INF:   gfx_pixMaxTextureSize = 16384  (0)
INF:   gfx_pixMaxVolumeTextureSize = 16384  (0)
INF:   gfx_pixResHeight = 1080  (0)
INF:   gfx_pixResWidth = 1920  (0)
INF:   gfx_ulFreeTextureMemoryMB = 3773  (0)
INF:   gfx_ulVideoMemoryMB = 512  (0)
INF:   snd_fVoiceCommVolume = 0.7  (1)
INF:   sys_iGPUDeviceID = 26526  (0)
INF:   sys_iGPUVendorID = 4098  (0)
INF:   sys_strGPUName = "AMD Radeon HD 7800 Series"  ("(not detected)")
LOG:   Processing file Content/SeriousSamHD/Config/AutoDetect.lua
INF:   AutoDetect: No previous hardware values stored, adjusting settings automatically.
INF:   Vertex thruput: 156.2 Mvertices/s
INF:   Pixel thruput: 2595.1 Mpixels/s
LOG:   66 textures reloaded in 0.5 seconds
LOG:   2582 shaders reloaded in 0.7 seconds
INF:   AutoDetect: storing new settings: 

gfx_iPixelProgramVersion=31,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4098,sys_iCPUFamily=15,sys_i

CPUMHz=3592,sys_iGPUDeviceID=26526,sys_strCPUVendor=AuthenticAMD,gfx_ulVideoMemoryMB=512,
LOG:   Processing file Content/SeriousSamHD/Databases/GameModes/SinglePlayer_Cvars.lua
LOG:   Boot stage completed in 10.50 seconds.
LOG:   Started loading world "Content/SeriousSamHD/Levels/Menu/MenuLevel.wld"
LOG:   Finished loading world.
LOG:   Timestamp: 2014/02/17 18:43:07
INF:   Started simulation on 'Content/SeriousSamHD/Levels/Menu/MenuLevel.wld' in 3.69 seconds.
LOG:   Created thread 12992.
LOG:   Thread 12992 named 'WorkerThreadPool'.
LOG:   Created thread 9456.
LOG:   Thread 9456 named 'WorkerThreadPool'.
LOG:   Created thread 11328.
LOG:   Thread 11328 named 'WorkerThreadPool'.
LOG:   Started loading world "Content/SeriousSamHD/Levels/Menu/NetricsaLevel.wld"
LOG:   Finished loading world.
LOG:   Timestamp: 2014/02/17 18:43:07
INF:   Started simulation on 'Content/SeriousSamHD/Levels/Menu/NetricsaLevel.wld' in 0.07 

seconds.
FTL:   Signature verification of executable failed.

[ephaestos]

I also got a valid certificate on the exe. My log file show the exact same error at the end.

        -------- START OF LOG --------

LOG:   Core version: $Version: SeriousSamHD; Win32; Standard; Final; 3.003.00:193600; 2013-11-17 23:01:03; @builder07$
LOG:   Command:  $
LOG:   Initializing timer.
LOG:   Timestamp: 2014/02/17 22:12:25
LOG:   Binary name: SamHD.exe
LOG:   Binary soft path: Bin/
LOG:   Binary hard path: D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\
LOG:   Application directory: D:\Steam\steamapps\common\Serious Sam HD The First Encounter\
LOG:   * OS...
LOG:   Name: (unknown Windows kernel 6)
LOG:   Kernel: WinNT (64-bit)
LOG:   Version: 6.2, build 9200
LOG:   
LOG:   * CPU...
LOG:   Vendor: GenuineIntel
LOG:   Type: 0, Family: 6, Model: 12, Stepping: 3
LOG:   Clock: 3.50 GHz
LOG:   Cores: 8
LOG:   CMOV: Yes
LOG:   SSE: Yes
LOG:   
LOG:   * Memory...
LOG:   Total physical memory: 32635 MB
LOG:   Free physical memory: 29325 MB
LOG:   
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\ScriptLua.dll".
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GameEnv_Steam.dll".
INF:   GameEnv API: Steam
ERR:   Error getting mixer source line info for microphone. Will not be able to control microphone.
LOG:   Created thread 4592.
LOG:   Thread 4592 named 'ResourceLoader'.
LOG:   "$C:/Program Files (x86)/Steam/userdata/52328784/41000/local/SeriousSamHD.ini" does not exist, skipping cvar loading.
LOG:   Trying to set display mode 1920x1200(fullscreen)...
LOG:   
LOG:   Desktop settings:
LOG:     Color depth: 32-bit
LOG:     Desktop resolution: 1920 x 1200
LOG:     Virtual screen: 1920 x 1200
LOG:     Monitors attached: 1
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG:   Loaded "D3D9.dll".
LOG:   
LOG:   * Direct3D context created.
INF:   
INF:   Gfx API: Direct3D
INF:   Resolution: 1920 x 1200
INF:   Vendor: nVidia (0x10DE)
INF:   Driver: nvumdshim.dll (0x1004)
INF:   Renderer: NVIDIA GeForce GTX 780
INF:   Version: 9.18.13.3221
INF:   Video memory size: 3072 MB
INF:   Available for textures: 4069 MB
INF:   Active GPU(s): 1
LOG:   Processing file Content/SeriousSamHD/Config/CheckDriver.lua
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\SfxXAD.dll".
INF:   
INF:   Sfx API: XAudio2
INF:   Device: Haut-parleurs (Sound Blaster Z)
INF:   Mixer frequency: 48000 Hz
INF:   HW voices: 1
INF:   Max sounds: 25 (5 same)
INF:   Speaker config: 5.1 (surround with subwoofer)
INF:   Environment FX: enabled
INF:   Current environment: Padded cell
INF:   
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\SeriousSamHD_Project.dll".
LOG:     Content/SeriousSamHD/All.gro: 5684 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/All_117121.gro: 445 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/All_193600.gro: 633 files, signature: OFFICIAL
LOG:     Content/SeriousSamHD/CachedShaders_PC.gro: 7840 files, signature: OFFICIAL
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\CodecAudio_Vorbis.dll".
LOG:   Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\CodecVideo_Theora.dll".
LOG:   Module 'Bin/CodecVideo_Theora.module' loaded in '0.00' seconds.
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\Input.dll".
LOG:   Loaded "xinput1_3.dll".
LOG:   Module 'Bin/Input.module' loaded in '0.10' seconds.
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\Game.dll".
LOG:   Module 'Bin/Game.module' loaded in '0.00' seconds.
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\ProcRender.dll".
LOG:   Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\Shaders.dll".
LOG:   Module 'Bin/Shaders.module' loaded in '0.12' seconds.
LOG:   Module 'Bin/ProcRender.module' loaded in '0.13' seconds.
LOG:   Module 'Bin/Shaders.module' loaded in '0.00' seconds.
LOG:   Module 'Bin/SeriousSamHD_Project.module' loaded in '0.94' seconds.
LOG:   Processing file Content/SeriousSamHD/Config/autoexec.cfg
LOG:   Loading translation tables from Content/SeriousSamHD/Locales/fra/.
LOG:     Content/SeriousSamHD/Locales/fra/translation.tbl
LOG:   Loading translation tables from Content/SeriousSamHD/Locales/fra/.
LOG:     Content/SeriousSamHD/Locales/fra/translation.tbl
LOG:   Created thread 4468.
LOG:   Thread 4468 named 'GameDataJobs'.
INF:   cvarShowDiffs()
INF:   gfx_bDX9ClassGPU = 0  (1)
INF:   gfx_bLastGoodFullScreen = 1  (0)
INF:   gfx_fMaxTextureLODBias = 16  (0)
INF:   gfx_iDriverVersion = 33221  (0)
INF:   gfx_iMaxTextureAnisotropy = 16  (1)
INF:   gfx_iPixelProgramVersion = 31  (0)
INF:   gfx_iVertexProgramVersion = 31  (0)
INF:   gfx_pixLastGoodResHeight = 1200  (480)
INF:   gfx_pixLastGoodResWidth = 1920  (640)
INF:   gfx_pixMaxRenderTargetSize = 16384  (0)
INF:   gfx_pixMaxTextureSize = 16384  (0)
INF:   gfx_pixMaxVolumeTextureSize = 2048  (0)
INF:   gfx_pixResHeight = 1200  (0)
INF:   gfx_pixResWidth = 1920  (0)
INF:   gfx_ulFreeTextureMemoryMB = 4069  (0)
INF:   gfx_ulVideoMemoryMB = 3071  (0)
INF:   snd_fVoiceCommVolume = 0.7  (1)
INF:   sys_iGPUDeviceID = 4100  (0)
INF:   sys_iGPUVendorID = 4318  (0)
INF:   sys_strGPUName = "NVIDIA GeForce GTX 780"  ("(not detected)")
LOG:   Processing file Content/SeriousSamHD/Config/AutoDetect.lua
INF:   AutoDetect: No previous hardware values stored, adjusting settings automatically.
INF:   Vertex thruput: 141.9 Mvertices/s
INF:   Pixel thruput: 5420.2 Mpixels/s
LOG:   66 textures reloaded in 0.3 seconds
LOG:   2582 shaders reloaded in 0.7 seconds
INF:   AutoDetect: storing new settings: gfx_iPixelProgramVersion=31,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4318,sys_iCPUFamily=6,sys_iCPUMHz=3499,sys_iGPUDeviceID=4100,sys_strCPUVendor=GenuineIntel,gfx_ulVideoMemoryMB=3071,
LOG:   Processing file Content/SeriousSamHD/Databases/GameModes/SinglePlayer_Cvars.lua
LOG:   Boot stage completed in 8.12 seconds.
LOG:   Started loading world "Content/SeriousSamHD/Levels/Menu/MenuLevel.wld"
LOG:   Finished loading world.
LOG:   Timestamp: 2014/02/17 22:12:36
INF:   Started simulation on 'Content/SeriousSamHD/Levels/Menu/MenuLevel.wld' in 2.52 seconds.
LOG:   Created thread 5936.
LOG:   Thread 5936 named 'WorkerThreadPool'.
LOG:   Created thread 1972.
LOG:   Thread 1972 named 'WorkerThreadPool'.
LOG:   Created thread 1184.
LOG:   Thread 1184 named 'WorkerThreadPool'.
LOG:   Created thread 2952.
LOG:   Thread 2952 named 'WorkerThreadPool'.
LOG:   Created thread 4744.
LOG:   Thread 4744 named 'WorkerThreadPool'.
LOG:   Created thread 3500.
LOG:   Thread 3500 named 'WorkerThreadPool'.
LOG:   Created thread 5764.
LOG:   Thread 5764 named 'WorkerThreadPool'.
LOG:   Started loading world "Content/SeriousSamHD/Levels/Menu/NetricsaLevel.wld"
LOG:   Finished loading world.
LOG:   Timestamp: 2014/02/17 22:12:36
INF:   Started simulation on 'Content/SeriousSamHD/Levels/Menu/NetricsaLevel.wld' in 0.17 seconds.
FTL:   Signature verification of executable failed.

[ephaestos]

Here is the exact error message i am getting :
Signature verification of exe failed[www.hostingpics.net]

The exe is good in windows :
Certificate is valid[www.hostingpics.net]

[AlenL]

Hm, I see now. This looks like something is modifying the executable in memory after it is loaded. We had issues like this with antiviruses like FProt, and some others. It can either be an Antivirus/Firewall/Antimalware or a virus/malware. Sadly, those two categories seem to sometimes cause same kind of problems these days.

If you have some antivirus/firewall/antimalware (other than the default Windows one), I recommend you try first uninstalling it completely, just for a test. You probably just need to disable one option, but it is hard to know which, and it is easier to first test by complete uninstallation. Note that if there's a global "disable" switch in it, it often doesn't actually prevent problems like this. It just stops reporting errors to you, but can still cause harm to applications.

[ephaestos]

Good finding. I am using f-secure :

F-Secure 1.99 build 192

CCF CUIF 10.02 build 319
CCF DAAS2 1.10 build 369
CCF Automatic Update Agent 1.06 build 109
CCF Upstream 2.01 build 243
CCF Diagnostics 8.01 build 239
CCF Scanning 1.37 build 103.151
CCF Network 1.02 build 134
CCF Reputation 1.1 build 25.2280

I tried the following

• activating the "Game mode" : no success
  
• disable virus and spyware search : no success
  
• disable all securiy functions : working

I will file a ticket to find a good solution.

Thanks for your help.

[moe120]

i also have F-Secure ...

- uninstalled F-Secure + rebooted >> works fine now
- reinstalled F-Secure >> fails again
- excluded SamHD.exe from scanning >> works fine

I will also file a Ticket at F-Secure for this. Thanks man

[moe120]

now its getting strange - the same problem occurs with the lately released steam-title "banished" ? (see: http://steamcommunity.com/app/242920/discussions/0/540733524441457398/#p2)

[AlenL]

This is not strange at all. That "Deepguard" feature actually modifies memory of running processes. Which can naturally cause those processes to misbehave. I don't know what they were thinking....

[moe120]

oh, seems i didnt finish my sentence, strange is that banished worked fine for the first start with f-secure enabled, but the second and subsequent starts failed. anyway, i managed to submit a support request on the f-secure website :) lets see if they can fix this behaviour or if its "working as designed" and wont be fixed

[Poleddu]

I had the same problem (win 7). It was in need of directix 9, installed, now it works.