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This topic has been pinned, so it's probably important

cheru Jan 19, 2017 @ 9:45pm

Bug Reports

Please post all your bug reports here with screenshots, your PC specs and a crash report[cyberlink.com] if you get one.

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Showing 1-9 of 9 comments

Saturn2K

Sep 11, 2017 @ 12:23pm

I have an Intel i5-3570K an an Nvidia GeForce GTX 970. Every time I press a key, the game freezes for 10 seconds, but the music still plays. I had no problem with Kero Blaster. Any idea what could be causing this? I tried this with both my Xbox 360 controller plugged in and unplugged.

cheru Sep 11, 2017 @ 9:26pm

Originally posted by Saturn2K:
I have an Intel i5-3570K an an Nvidia GeForce GTX 970. Every time I press a key, the game freezes for 10 seconds, but the music still plays. I had no problem with Kero Blaster. Any idea what could be causing this? I tried this with both my Xbox 360 controller plugged in and unplugged.

Hi, could you check that your antivirus isn't deleting any of the files of the game.
Then could you try switching the graphics card that the game runs on. Here is a guide: https://support.lenovo.com/jp/en/solutions/ht078706

Saturn2K

Sep 17, 2017 @ 5:44pm

Originally posted by cheru:
Hi, could you check that your antivirus isn't deleting any of the files of the game.
Then could you try switching the graphics card that the game runs on. Here is a guide: https://support.lenovo.com/jp/en/solutions/ht078706

I only have the one display adapter, but all of my problems were resolved when I restarted my computer. Thanks anyway though.

cheru Sep 18, 2017 @ 10:23pm

glad to hear the problem has been solved.

qms

Jul 16, 2019 @ 6:37pm

I have an intel(R) core(TM) 2 duo cpu e4600 and when I boot up the game it freezes on the loading screen. This has never happened before. It usually takes a couple of seconds, and now I can leave it for 10, 20 minutes and nothing happens. Please bless me with your enlightenment lol.

EDIT: I tried uninstalling the game too and nothing happened

Last edited by qms; Jul 16, 2019 @ 6:53pm

qms

Jul 17, 2019 @ 4:43pm

actually, nvm it's working again idk

xxXX_▻Rozaliya⑫_XXxx has Pink Hour

Apr 28, 2020 @ 3:41pm

I start up the game and have an immediate error after picking a language. I picked English, and then I get an error saying "Error: Load Image"

I'm trying to play it through Proton on Ubuntu. The most I recall of a my specs is that I've got an Intel GPU.

Here's a screenshot of the error: https://cdn.discordapp.com/attachments/503445417959227404/704824230948110346/Screenshot_from_2020-04-28_15-30-48.png

Edit: This happens on Pink Heaven as well.

Last edited by xxXX_▻Rozaliya⑫_XXxx; Apr 28, 2020 @ 3:44pm