Fix for D3D11 Crash WIN 7

[ecznos]

Hello Everyone

If you're getting this error,

"D3D11 Create Device and Swap Chain Failed with error (-2147024809). Please check your GPU is compatible with Direct X11.1 Also, if you’re under Windows 7, please check you’ve installed the Windows Platform Update."

Just install this update here and play.

https://www.microsoft.com/en-au/download/details.aspx?id=36805

Source: http://gameserrors.com/fix-dishonored-2-errors-crashes-performance-issues-low-fps-startup-crash/

[jazz daddy]

Whenever i start the installer it just keeps searching for updates on the computer, it doesn't actually begin.. Is it normal?

[Lord Smidley]

Originally posted by Toucan:

Whenever i start the installer it just keeps searching for updates on the computer, it doesn't actually begin.. Is it normal?

Try going to Start->Control Panel-> Change view in upper right to small icons-> Administrative tools->services
Once there look for Windows Update and right click->properties
Stop the service
Once it's stopped try running the update again. This is a fairly common problem when trying to run standalone windows update installers. Normally this will resolve it. Good Luck!

[mr flex]

Originally posted by Lord Smidley:

Originally posted by Toucan:

Whenever i start the installer it just keeps searching for updates on the computer, it doesn't actually begin.. Is it normal?

Try going to Start->Control Panel-> Change view in upper right to small icons-> Administrative tools->services
Once there look for Windows Update and right click->properties
Stop the service
Once it's stopped try running the update again. This is a fairly common problem when trying to run standalone windows update installers. Normally this will resolve it. Good Luck!

Great technical solution! Thanks.

[David Sarif]

Originally posted by Lord Smidley:

Originally posted by Toucan:

Whenever i start the installer it just keeps searching for updates on the computer, it doesn't actually begin.. Is it normal?

Try going to Start->Control Panel-> Change view in upper right to small icons-> Administrative tools->services
Once there look for Windows Update and right click->properties
Stop the service
Once it's stopped try running the update again. This is a fairly common problem when trying to run standalone windows update installers. Normally this will resolve it. Good Luck!

Hi, I wanted to thank you for posting this, I was going crazy with the update installation not working.

Now, let's see if that update fixes the problem...

[Bluelocks]

It doesn't work for me, what should I do?

[Rank Badyin]

thanks for the fix lord smidley,I was going mad trying ti get it to run. Yuor fix worked like a dream.

[Rank Badyin]

sry, should read YOUR fix worked like a dream lol

[Bluelocks]

Why it doesn't work for me? :/

[ecznos]

What's the error exactly? It should work after you update windows.

[Bluelocks]

I installed the file (Windows6.1-KB2670838-x64) and restarted my computer but nothing has changed. There's still the black screen and the window where's written "D3D11 CreateDeviceAndSwapChain FAILED with error (-2005270524). Please check your GPU" etc.
Is it because it's another error?

[ecznos]

Is your GPU up to date?

[Bluelocks]

I checked and I think my GPU doesn't support DirectX 11.1, so maybe this is the problem. Is there something I can do?

[ecznos]

Originally posted by Seamell:

I checked and I think my GPU doesn't support DirectX 11.1, so maybe this is the problem. Is there something I can do?

What's your GPU may i ask?

[Bluelocks]

Originally posted by scorpion:

Originally posted by Seamell:

I checked and I think my GPU doesn't support DirectX 11.1, so maybe this is the problem. Is there something I can do?

What's your GPU may i ask?

It's a NVIDIA GeForce 315

[ecznos]

The GeForce 315 does not support DirectX 11. It supports only 10.1, that's probably your reason why you can't play dishonored 2.