Game won't start (Fixed)

[Wild Avali]

The game won't start for some reason.

I've tried to running the game as administers and compatibility but nothing.

edit: so the game works, but not always. it could work fine one day then the next it won't.

[Zesc]

Did it started before and anything changed in the meantime?

Have you done the myriad other things to troubleshoot the basic 80% of issues? E.g. verifying your install, checking drivers, removing intervening peripherals (for whatever reason, second monitors sometimes crash it), etc.?

The Game.prefs is not required for startup, in fact, we often suggest people to delete it when they broke their resolution settings. If there is none, the game will generate a clean one upon successful startup.

Can you run the other Moho games (e.g. Supreme Commander and Supreme Commander: Forged Alliance)?

[Paetli]

I have the same issue. I click start, a window briefly pops up in the background and closes. I have verified files, done a full reinstall, updated drivers and just won't run.

[Wild Avali]

Originally posted by Zesc:

Did it started before and anything changed in the meantime?

Have you done the myriad other things to troubleshoot the basic 80% of issues? E.g. verifying your install, checking drivers, removing intervening peripherals (for whatever reason, second monitors sometimes crash it), etc.?

The Game.prefs is not required for startup, in fact, we often suggest people to delete it when they broke their resolution settings. If there is none, the game will generate a clean one upon successful startup.

Can you run the other Moho games (e.g. Supreme Commander and Supreme Commander: Forged Alliance)?

yes. I've tired everything possible and I haven't been able to start it yet since i got my new PC

[Zesc]

Originally posted by Wildest Totodile:

yes. I've tired everything possible and I haven't been able to start it yet since i got my new PC

Hmm... do you happen to know your PC's specs? And whether Steam already downloaded all redistributables you might need?
How exactly does the game "not start"? E.g. does it open a black window and then close, does it go unresponsive/freezes, or does nothing at all happen?

I'm sorry if I seem like a broken record, but I'm just some rando with slightly-above-average computer skills and few to no information on what exactly is going on on your end. If you have any diagnostics that could help (crash reports, info from the task manager, etc.) that'd be helpfull.

[Wild Avali]

I think it downloaded all the redistributes but i could be wrong, And does nothing when i try to launch the game.
as for the crash report. it's really hard to read, looks like gibberish

AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
16 GBs (single)
Nvidia Geforce RTX 3060
1TB of storage
64-bit operating system, x64-based processor
Windows 10

[kolzar]

Basically this problem is related to the file described above. But could this file simply be hidden? Indeed, in essence, the game cannot start due to a file error. Or maybe the file has a "Read Only" status. I can't say that this will help, but maybe it will help. The last thing I can suggest is to download Revamp Mod Manager, go to settings and click on the Reset button.

[Zesc]

Originally posted by kolzar:

Basically this problem is related to the file described above. But could this file simply be hidden? Indeed, in essence, the game cannot start due to a file error. Or maybe the file has a "Read Only" status. I can't say that this will help, but maybe it will help. The last thing I can suggest is to download Revamp Mod Manager, go to settings and click on the Reset button.

Game.prefs only saves some basic settings, e.g. screen resolution and refresh rate, etc. It does not exist upon a fresh install (keep in mind steam does not clear anything inside the ProgramData directory, so you had to delete it manuall) and is generated once the game is launched the first time.

Read-only would only prevent you from changing the settings, and does not prevent the game from accessing it.

I'd personally advise against RVE, especially since if this is a new PC, reseting won't do much.

[Ceejay]

Have you tried safemode?

Right Click on Supreme Commander 2 in the Library view
Select Properties
In the General tab hit the "Set Launch Options" button
Enter in either "/Safe" or "/SafeMode" no quotes
Launch the game

[Wild Avali]

I put that in but it didn't work

[Ceejay]

Try a full reinstall of direct 9c as direct 10,11 and 12 do not contain all the commands. (like I believe direct play). It will only install anything missing, it will not overide any newer versions of the commands.

[Wild Avali]

I reinstalled all the directs, (i think) And it didn't work. same thing keeps happening, nothing pops up... this is getting frustrating and am getting ready to give up. maybe the game doesn't work on windows 10

[Ceejay]

Originally posted by Wildest Totodile:

I reinstalled all the directs, (i think) And it didn't work. same thing keeps happening, nothing pops up... this is getting frustrating and am getting ready to give up. maybe the game doesn't work on windows 10

Well it does work on 10 as loads of us are playing it on 10 :), It is very odd, one of those fixes normally gets it running.

[Wild Avali]

Guess am not lucky

[Seven7]

broken security permissions (usual after big Windows updates\build updates) or stupid antivirus settings that prevent create\write Game.pref

[Wild Avali]

I tried a different antivirus program and ran it but it still didn't work. Am just going to give up since the game seems not compatible with my PC's build, at least that's what i think