Game crashes

[GamerHD99]

Hello!

I recently got the game and have experienced more than once that during a play session, my entire screen will go black and my computer display goes off. forcing me to restart my computer.

I am not sure how to resolve it, I already verified the integrity of the files but nothing was fixed. I would be on discord or with YouTube in the background but then it goes into black.

Has anyone else experienced this? Is there solution for it? I don't get a notification informing me that the game has crashed and if I would like to send a bug report.

Any help is appreciated!

[DeltaDude]

Can you check under Documents / My Games and locate the game.log file see if there is an error message at the end.

You also may want to look at possible driver failure on the gpu, you can do this by looking at windows event viewer

[BlackHand]

I've witnessed this on my side as well. But the reason for it could be about my GPU driver software. I haven't updated it since June.

[GamerHD99]

Originally posted by DeltaDude:

Can you check under Documents / My Games and locate the game.log file see if there is an error message at the end.

You also may want to look at possible driver failure on the gpu, you can do this by looking at windows event viewer

Hello! I checked the game.log file and saw a couple error messages that included "error:element" and "undefined skin".

I also checked and my GPU is up to date.

[DeltaDude]

Originally posted by GamerHD99:

Originally posted by DeltaDude:

Can you check under Documents / My Games and locate the game.log file see if there is an error message at the end.

You also may want to look at possible driver failure on the gpu, you can do this by looking at windows event viewer

Hello! I checked the game.log file and saw a couple error messages that included "error:element" and "undefined skin".

I also checked and my GPU is up to date.

Could you copy and paste the last 20 or so lines of the log file?

[GamerHD99]

Originally posted by DeltaDude:

Originally posted by GamerHD99:

Hello! I checked the game.log file and saw a couple error messages that included "error:element" and "undefined skin".

I also checked and my GPU is up to date.

Could you copy and paste the last 20 or so lines of the log file?

[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_mid.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 5)
[00:00:17] Unread data detected in value of property "resource/finish/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 6)
[00:00:17] Unread data detected in value of property "resource/start/" (/set/multiplayer/games/ammunition.set/presets/presets_battlezones.inc/preset_late.inc/global_parameters/budget_custom.inc, 21)
[00:00:17] GUI: Show page page_loader_popup with mods [ 0 overlay]
[00:00:17] GUI: Activate page page_loader_popup
[00:00:17] GUI: Close popup page_loader_popup
[00:00:17] GUI: Close active overlay page page_loader_popup
[00:00:17] GUI: Show page page_dynamic_campaign with mods [ 1 unique]
[00:00:17] GUI: Activate page page_dynamic_campaign
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 121)
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 133)
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 145)
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 202)
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 214)
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 121) (XmlUtils.cpp:265) @ [main_loop]
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 133) (XmlUtils.cpp:265) @ [main_loop]
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 145) (XmlUtils.cpp:265) @ [main_loop]
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 202) (XmlUtils.cpp:265) @ [main_loop]
[00:00:17] XML: Error: element 'Text' is not allowed for content model '((Visible?|Enable?|Active?|Buffered?|Alphabuffer?|Text?|Hint?|PreferredSize?|Size?|Location?|MinSize?|MaxSize?|Insets?|Skinner?|Background?|Ables?|Children?),(TextStyle?|TextClip?))' (/interface/layout/views/dynamiccampaignoverview.xml, 214) (XmlUtils.cpp:265) @ [main_loop]
[00:00:17] Loading Campaign: conquest 1
[00:00:27] /texture/common/service/selection_circle.dds: No MIP levels! (/entity/service/selection_circle/selection_circle.def, 3)
[00:00:31] Enter game mode as user 255

[rlipperd]

Had my first one just now ill try to copy and paste event

[Pandalicious]

Originally posted by DeltaDude:

Can you check under Documents / My Games and locate the game.log file see if there is an error message at the end.

You also may want to look at possible driver failure on the gpu, you can do this by looking at windows event viewer

Hi DeltaDude, rather than creating another thread about the game crashing I'll respond here.
I'm having the same issues as plenty of others do - Failed to allocate memory crash. The Event Viewer didn't caught any gpu failure error. My drivers are up to date and other games run without any issues.
I was playing singleplayer Conquest yesterday and the game has crashed at least 4 times, either during the loading or right when entering the game after loading.

Below are the last lines from the log:
[05:22:23] Undefined skin "skeleton" for breed "" (eHumanSkin.cpp:99) @ [main_loop]
[05:22:23] no breed found for the human[0x137: human] (eHuman.cpp:288) @ [main_loop]
[05:22:23] Undefined skin "skeleton" for breed "" (eHumanSkin.cpp:99) @ [main_loop]
[05:22:23] no breed found for the human[0x138: human] (eHuman.cpp:288) @ [main_loop]
[05:22:23] Undefined skin "skeleton" for breed "" (eHumanSkin.cpp:99) @ [main_loop]
[05:22:24] Name "Ahto Hakala" for human[0x13f:mp/fin/mid/artilleryman human] already assigned, trying to reassign (eHumanNamer.cpp:383) @ [main_loop]
[05:22:24] Name "Jesse Rajala" for human[0x140:mp/fin/mid/artilleryman human] already assigned, trying to reassign (eHumanNamer.cpp:383) @ [main_loop]
[05:22:24] Enumerator : invalid number 695, reallocating for universal_carrier_rus[0x27e actor] (eEntityEnumerator.cpp:173) @ [main_loop]
[05:22:24] Enumerator : invalid number 242, reallocating for zis5[0x271 actor] (eEntityEnumerator.cpp:173) @ [main_loop]
[05:24:49]
***************** D3D Error *****************
------------------------------------------------------------------
>>>>>>>>> gui.cmd.exec_all
>>>>>>>> gui.cmd.exec(generic)
>>>>>>> gui:cmd:exec_generic
>>>>>> gui.mp.showpage
>>>>> gui:pm:show
>>>> gui:pm:activate(page_launcher_multiplayer)
>>> bmp:load(/texture/common/_vehicle/valentine2_xx_bp)
>> img.dds.get_surface
> dds:load(/texture/common/_vehicle/valentine2_xx_bp.dds)

------------------------------------------------------------------
E_OUTOFMEMORY (Not enough memory resources are available to complete this operation.) (dx11_surfaces.cpp, 429)
***************** D3D Error *****************

[05:24:49] /texture/common/_vehicle/valentine2_xx_bp.dds: Falling back to dummy texture because of DDS load error. (eBitmapImageDDS.cpp:969) @ [main_loop]
[05:24:49]
***************** Exception *****************
[05:24:49] Failed to allocate memory.
Requested 5592432 bytes. E=12 (Not enough space) (eMemory.cpp:108) @ [main_loop]
------------------------------------------------------------------
>>>>>>>>> gui.cmd.exec_all
>>>>>>>> gui.cmd.exec(generic)
>>>>>>> gui:cmd:exec_generic
>>>>>> gui.mp.showpage
>>>>> gui:pm:show
>>>> gui:pm:activate(page_launcher_multiplayer)
>>> bmp:load(/texture/common/_vehicle/valentine7)
>> img.dds.get_surface
> dds:load(/texture/common/_vehicle/valentine7.dds)

CALL TO ARMS - GATES OF HELL - v1.036.0 - standard x64
2023.12.18 13:44 - x64 - ebc211ba4 - 0x016334A9

It seems like a gpu issue, however, I don't have any issues related to gpu memory in any other game. Also, I don't own the Liberation DLC (I own only the Talvisota DLC) therefore I shouldn't be having problems with the Valentine vehicle..unless the Valentine is in the game when playing as or against Russians?

My spec is:
GTX 1050ti 4GB
i5-8600k 3.60GHz 6x
16GB 3200MHz
running on an SSD

Edit:
I'm not using any mods/workshop items in my game

[James is MAULIN]

I have the same problem. Windows defender doesn't show anything, deleted the folders from appdata and documents to reset any config problems, enabled to run as admin, tried running in safe mode no mods but no mods installed anyway. I have no problems running other games. The games just get to the menu and after less than a minute exits to desktop without any error. The logs show similar message.
Checked integrity also to be sure but everything seems fine.
I tried running without no apps except browser running in the background such as discord and still no difference

[Pandalicious]

Crashed again while loading a second match of conquest. I didn't have any problems while loading up and playing the first conquest match today. Here's the latest exception from the log:

***************** Exception *****************
[00:48:26] Failed to allocate memory.
Requested 5592432 bytes. E=12 (Not enough space) (eMemory.cpp:108) @ [main_loop]
------------------------------------------------------------------
>>>>>>>>> gui.cmd.exec_all
>>>>>>>> gui.cmd.exec(generic)
>>>>>>> gui:cmd:exec_generic
>>>>>> gui.mp.showpage
>>>>> gui:pm:show
>>>> gui:pm:activate(page_launcher_multiplayer)
>>> bmp:load(/texture/common/_vehicle/vickers_6ton_xx)
>> img.dds.get_surface
> dds:load(/texture/common/_vehicle/vickers_6ton_xx.dds)

CALL TO ARMS - GATES OF HELL - v1.037.0 - standard x64
2024.01.02 12:32 - x64 - bbdbae3ed - 0x016292F0

[Yoongmian勇面]

Same startup crashed itself

[Pea Green]

I had this happen to me on a vanilla game (no mods/cheats/trainers because i'm not Chinese). Roughly every 2 out of 3 games crashes.

[James is MAULIN]

Originally posted by Mr.HolyPotato:

Is it really that hard to make a game playable? i paid 10 dollars for something that isn't even starting up, instead i have to mess around with the files for 20 hours and then realize i can't refund it.

What are you even saying? 20 hours and you did what in those 20 hours in the files?
Now you cannot refund so it means you did play the game for more than 2 hours? I guess you should know it before buying.
Devs maybe made some mistake with the update but guess what, ♥♥♥♥ happens stop crying and just ask for a refund, we are here because we want to play the game not listen to your fairy tales.

Btw. You still can refund but it's up to devs if I'm not wrong.

[DeltaDude]

Originally posted by James.:

Originally posted by Mr.HolyPotato:

Is it really that hard to make a game playable? i paid 10 dollars for something that isn't even starting up, instead i have to mess around with the files for 20 hours and then realize i can't refund it.

What are you even saying? 20 hours and you did what in those 20 hours in the files?
Now you cannot refund so it means you did play the game for more than 2 hours? I guess you should know it before buying.
Devs maybe made some mistake with the update but guess what, ♥♥♥♥ happens stop crying and just ask for a refund, we are here because we want to play the game not listen to your fairy tales.

Btw. You still can refund but it's up to devs if I'm not wrong.

We do not handle any of the refunds but basic rule is if you have less than 2 hours of play time steam will issue a refund.

Looking at the users playtime he has 0.4 hrs on record so should not have an issue requesting one if he would like.

[James is MAULIN]

Originally posted by DeltaDude:

Originally posted by James.:

What are you even saying? 20 hours and you did what in those 20 hours in the files?
Now you cannot refund so it means you did play the game for more than 2 hours? I guess you should know it before buying.
Devs maybe made some mistake with the update but guess what, ♥♥♥♥ happens stop crying and just ask for a refund, we are here because we want to play the game not listen to your fairy tales.

Btw. You still can refund but it's up to devs if I'm not wrong.

We do not handle any of the refunds but basic rule is if you have less than 2 hours of play time steam will issue a refund.

Looking at the users playtime he has 0.4 hrs on record so should not have an issue requesting one if he would like.

Then he shouldn't have problem refunding. Do you have any solution to our problem?
I have to say that before I bought the game I tried the "free" version if you know what I mean to check if I will like it and I had no problem, that was version 1.034.

[GamerHD99]

Hello everyone,

So far, I have 10 hours in the game and I haven't had a crash since. But I have only been playing singleplayer conquest and haven't my screen go black. When I did get a black screen, it was during a multiplayer session with a friend. As well as I wasn't able to join their game after 1 match.

Edit: I got a crash while playing singleplayer.