cant run game in windows 10

[losttboy]

goodnight,

just I buy the game and have installed the textures pack when I go to start the game on steam simply nothing happens, no charge.

I have validated the cache files with the tool steam and says that everything is correct, is not to do in order to play.

I hope your help, greetings.

by the way, my operating system is Windows 10 X64

[Murch]

i have the same problem with win 8, 64

[Earafat]

i have same prob with ios yosemite x. i dont know what to do..

[Meiki]

Same problem here.

[BE4S7]

There is a new patch coming out today. The patchnotes say "Fixed an issue where the game does not start from Steam on some accounts. " Hopefuly this will fix it for you guys. It should be up pretty soon.

[frostedflakesofdoom]

Apparently patch works, because i just loaded game in Windows 10 64 bit, no issues.

[Soulforge]

Well, mine still doesn't start up, even after the patch that supposedly fixed it. Also tried verifying the files, no luck. Windows 10.

[2DBZ]

same here, just finished the download and it doesnt launch

[datguy13]

Try these, one at a time:

Crash upon start on Windows 8 and Windows 10

- Exit the game.

- Start Regedit by using the Run command and type in regedit, then hit Enter.

- Find the following key: HKEY_CURRENT_USER\Software\NeoCore Games\Van Helsing Final Cut\Options

- Find the parameter MeasuredHardwarePerformance, and set it to 0.

You may also need to Verify the local files cache as well.

For black screen upon start

- Navigate to: C:\Program Files (x86)\Steam\SteamApps\common\The Incredible Adventures of Van helsing Final Cut\InstallUtils

- Find the two "vcredist" executables. Double-click and run them one at a time.

- Try the game.

For consistent crashing in Windows 10 try this guide by Aphixe

http://steamcommunity.com/sharedfiles/filedetails/?id=549548369

[Soulforge]

Nope, no luck after trying the tricks posted by datguy13.

All I get is "Running", then "Syncing", and nothing happens. Nothing even attempts to open, no black screen, no crash report... just a failure to even start up.

I can at least launch the game if I do it outside Steam, but then it doesn't sync up with Steam acheivements and requires a separate NeoCore Games login. Which is annoying to say the least, I mean I use Steam for a reason and expect a game being sold in Steam to work in Steam.

[Murch]

i fixed my problem after renaming the vanhelsing x86 exe into vanhelsing (without a number). dont forget to change the name of the original in vanhelsing orig. or something like that so that u can undo it and know which exe was which

[Mark-R]

Originally posted by Murch:

i fixed my problem after renaming the vanhelsing x86 exe into vanhelsing (without a number). dont forget to change the name of the original in vanhelsing orig. or something like that so that u can undo it and know which exe was which

Murch's fix works for me, but I lose a lot of resolution doing it.

[ShinsFortress]

This shouldn't be necessary. I run Win 10 Pro 64-bit and have no problems launching. Sometimes a black screen, but launches fine. What is youir setup? Detailed specs?

[Mark-R]

Alienware 15
6th Generation Intel® Core™ i7 processor
Windows 10 Home
8GB Memory
NVIDIA® GeForce® GTX 965M with 2GB GDDR5
Intel® Core™ i7-6700HQ (Quad-Core, 6MB Cache, up to 3.5GHz w/ Turbo Boost)
15.6 inch FHD (1920 x 1080) IPS Anti-Glare 220-nits Display
32GB Dual Channel DDR3L at 1600MHz
1TB 7200RPM SATA 6Gb/s
Killer 1535 802.11ac 2x2 WiFi and Bluetooth 4.1

[ShinsFortress]

Ahhh, not sure there then. Some games are flaky on 'mobile' chipsets, as your 965M indicates you have. Might be related....