Game not saving

[Valaryant]

SO this is the second time in this past days that the game would not save my advancement in the history and this time I was back rolled all the way back to looking ofr the Hex Poles to be able to face Harken, which I did and went futher into the history... should I spect this to continue or is there a solution.

[Valaryant]

Ok, third time I get rolled back to the "star" of General Harken fight, 6 lvls and loot and coin lost.. again...

[mikeydsc]

I always played offline so the saves are local. There is no reason to play online anymore except with a friend. They dont run amy thing special for events anymore so that was the only real reason to play online before.

[HiFive]

Stuff I've gathered from previous threads where people had the same problem:

Paraphrased from OldFartAtPlay's comment in your previous thread on this same topic:

When the shared stash is about 50% full or more, it can trigger this problem.

Other times, it's just a single item in Van Helsing's inventory or in the stash. You have to search for it to find which one it is.

Sometimes you need to sell or forge any duplicates in your stash or inventory or put excess stash items in Katarina's inventory. Duplicates that were caused by a game crash are especially prone to creating problems.

Difficult cases can take hours of repetitive work, some are very resistant to being fully fixed.

The game developers have not acknowledged this issue as far as I know, so we don't know exactly what conditions cause this, or details of what steps can be taken by players.

End of quote.

Did you try any of this? It still doesn't work?

Have you tried turning off the Steam Cloud and just letting the game use its local save files?

Since the game only keeps one backup save folder, you might like to create additional, sequentially numbered backup save folders. I put some folders on my desktop for this purpose. One folder is linked to the game's backup folder location, so I can find it quickly. The other folder contains all of my saved backups.

Saves are stored C:\ Users \ Documents \ NeocoreGames \ Van Helsing.


ANOTHER PLAYER'S FIX: (save files were being stored in wrong location - and now he knows to manually move them each time)

https://steamcommunity.com/app/215530/discussions/0/1639788130267923943/

[OldFartAtPlay]

More on the online server's character selection load/save specifics; it looks like the server uses a single threaded connection similar to that for many streaming CDNs. When your connection/ISP/backhaul is congested, for example during local/country peak times of Netflix and other streams, this can have the effect of 'blocking' your load/save to the server.

Very few online speed testers check the single-threaded connection, most use multi-threaded tests because they give higher speeds. I use tbb's speed test, it's UK based but should give you a decent idea of single vs. multi performance: https://www.thinkbroadband.com/speedtest Obviously, if you can find a more local test, it should give more accurate results. Examples:

'good' single thread: https://www.thinkbroadband.com/speedtest/1561448784778647555

'bad' single thread: https://www.thinkbroadband.com/speedtest/1561357077233917855

An in-game thing you can try that may reduce the chance of triggering the bug - don't rush exiting a location - wait a few extra seconds, 10 or so - this might allow enough time for the server to 'catch up', as well as reducing the chances of a game crash.

[Valaryant]

Hey guys and tnx for the replies, I have not played online nor in co op with this particular toon, only off line by myself. I do have an almost full storage indeed and I have not had a single crash in game with this toon, this is the only toon that is experiencing this, everyone else is just fine, the only thing that seems "out of place" is that at lvl 80 (as is the lvl the toon is stuck in) I got a set item drop, which seemed kinda odd as is a lvl 100 item, but I just tough I was being lucky, I already tried selling such item, still got rolled back at the beggining of the Merchant Distric while on my way to do Off the Beaten Track in Wormwood Chasm to find Harker, I was already there beforebtw, and I have 1 Hex Pole destroyed from the mission there.

[OldFartAtPlay]

It's possible to get up to 3 Set Items in the locations around that part of the game, with a very high Magic Find count you might get 2, exceptionally 3.

If you see 'Log out' bottom right of the char. select screen and you can only create up to a maximum of 6 chars, you are online and the saves and char. data are saved to, and loaded from, the online server.

[Valaryant]

Originally posted by OldFartAtPlay:

If you see 'Log out' bottom right of the char. select screen and you can only create up to a maximum of 6 chars, you are online and the saves and char. data are saved to, and loaded from, the online server.

♥♥♥ my life >_>

Originally posted by HiFive:

Saves are stored C:\ Users \ Documents \ NeocoreGames \ Van Helsing.

My Final Cut saves are not there, how can I get my online saves on my pc?, as if I go offline theres no saves to load my toon from.

[OldFartAtPlay]

You can copy your online char to offline using the method here: https://steamcommunity.com/app/400170/discussions/1/1649919326325671453/#c1636410430571233565

[Valaryant]

Ok, it seems is fixed, the toon is out of the loop, I did as OldFartAtPlay suggested, emptied the storage and now it seems is ok!, thank u all very much for the time and effort put into helping me out, much appreciated!, have a marvelous day!

[avie]

I'm playing a protector, first toon, always played offline. Im in a loop right now, get thrown back to chapter 9, no matter what i do. I thought i was out of it, when exiting at certain points, quiting the game completely, logging back in and yay, it saved chapter 10. But the next day (today) when i logged in, I started at chapter 9 again. I'm a complete idiot concerning looking at files etc. so I guess its game over for me. I cant believe the devs cant fix this, its a real game breaker.

[Valaryant]

Originally posted by avie:

I'm playing a protector, first toon, always played offline. Im in a loop right now, get thrown back to chapter 9, no matter what i do. I thought i was out of it, when exiting at certain points, quiting the game completely, logging back in and yay, it saved chapter 10. But the next day (today) when i logged in, I started at chapter 9 again. I'm a complete idiot concerning looking at files etc. so I guess its game over for me. I cant believe the devs cant fix this, its a real game breaker.

I did not look at any files, I simply put my almost full Storage into another new created too, I guess theres some "odd square" spaces there, empy yours and check what happens.

[avie]

ty, gonna try that for sure, sick and tired pf chapter 9

[Great Dragon]

Got the same issue. I got duplicated epic item in my intentory. So I just reforged it with something else to a new item. That fixed the stupid bug for me. It's so frustrating that devs didn't fix that after all this years and 4 versions of the game.

[♠♥_Hastyle1_♣♦]

I've lost numerous items including a full set of fully upgraded purple set. Stopped playing this wonderful game be a use of it. Now thinking about playing it again but see the same issue has never been fixed :(

[mikeydsc]

The issues are dupes, or an overloaded transfer stash.

To fix the 2nd is to keep some gear on a couple mules so the main stash does not become over roughly 1/2 full. Its true that bug was never fixed but the work arounds work and we can play as desired.

The 1st is either someone fiddling with a file, or corrupted file that a steam verify files should fix.

Occassionally the game will make a dupe and when you spot two identical items, time for one of them to be transferred or trashed.