low level fatal error crash

[SgtZeus]

as the title says, i get this crash roughly 20 mins into gameplay, i've validated files, drivers are up to date uninstalled and reinstalled with no fix,
i7-8700k
rtx 2080
32gb ram
fresh install of windows on a m.2
(never had amd anything)

[Melon]

try with a crappy amd graphics card, works fine

[Shinigami]

If you experience regular crashes, perhaps something overheats or you have a bad memory stick.

It's a bit annoying, but you could install a tool like MSI Afterburner with Rivatuner and monitor your temps while gaming. If the temperatures keep climbing to 80 degrees and above for both your CPU and GPU, there may be an issue with your cooling.

If the temps remain low and you once again get a crash after 20 mins or so, then you have some other component issue. Also, having a good PSU is crucial, do you know what its brand/make and wattage is? What's the efficiency ratio, is it a confirmed 80+?

[SgtZeus]

Originally posted by Shinigami:

If you experience regular crashes, perhaps something overheats or you have a bad memory stick.

It's a bit annoying, but you could install a tool like MSI Afterburner with Rivatuner and monitor your temps while gaming. If the temperatures keep climbing to 80 degrees and above for both your CPU and GPU, there may be an issue with your cooling.

If the temps remain low and you once again get a crash after 20 mins or so, then you have some other component issue. Also, having a good PSU is crucial, do you know what its brand/make and wattage is? What's the efficiency ratio, is it a confirmed 80+?

only happens with this game, meanwhile i could be running something more demanding or be in VR for hours with zero issues

[Pook and Pie]

It may be worth checking your Event Viewer log to see some additional information on what is causing the crash.

Iirc that's the corrupted file error, so I'd recommend going to documents/my games/borderlands 3 and copying the folder to your desktop or something, and then delete that directory in documents/my games/. In that folder will be your save files, keep those safe on your desktop for now.

Then try validating again, and it should download fresh versions of all those files. Uninstalling and reinstalling can leave some files in the /my games/ directory. If this causes the game to start loading just fine, copy your saves back into the folder in documents (adhere to the directory paths), and continue playing.

I recall this happening to me way back when I first got the game, and I had to specifically delete gameusersettings.ini and start fresh on my preferences, but I have no way of knowing if that's what's causing your bug so wiping the whole folder can work (and anything you might be missing, you can copy back since you'll have a backup of the directory on your desktop).

Hope this helps

[Beatmaster A.C.]

had the same Issue. Unreal 4 Engine games like Borderlands 3 are optimized for AMD Cards and RTX3000 series. RTX 2000 series suffer crashes like "D3D device being lost . Reason: HUNG" and partly Frostbite Engine Games like NfS Heat, Payback and Fifa 21. They react sensitive to OCed Nvidia GPUs.

2 Solutions worked for me (RTX 2080 Super):
A) open MSI Afterburner and lower the Core clock a bit (-200Mhz)
or
B) in the NVidia Settings, enable the Debug Mode (Downclocks the GPU to Reference settings)

[onefishyplayer]

I have the issue now on level 37 cant use my iron bear at all

[SPACE UBER™ (Cheez3)]

checking game integrity with steam fixed my problem

[Draxuss]

Originally posted by Melon:

try with a crappy amd graphics card, works fine

Completely useless info.

[M1n3rv4]

Well the first step is go to documents my games and find borderlands 3 folder and delet the config folder, and the second is like

Originally posted by Beatmaster A.C.:

had the same Issue. Unreal 4 Engine games like Borderlands 3 are optimized for AMD Cards and RTX3000 series. RTX 2000 series suffer crashes like "D3D device being lost . Reason: HUNG" and partly Frostbite Engine Games like NfS Heat, Payback and Fifa 21. They react sensitive to OCed Nvidia GPUs.

2 Solutions worked for me (RTX 2080 Super):
A) open MSI Afterburner and lower the Core clock a bit (-200Mhz)
or
B) in the NVidia Settings, enable the Debug Mode (Downclocks the GPU to Reference settings)

Well the first step is go to documents my games and find borderlands 3 folder and delete the config folder, and the second is just like our friend here told, you must set the max clock of your card to the base core clock and don't let it use the boost clock, also if your gpu use shaders cashe just clear it, and just for standards no HDR or FreeSync but MPRT works fine.

[weirdtacoeaters]

For people dtill having this issue, switch your game settings to fullscreen (not borderless window) use DirectX 11, and turn VSync on

[knight_panthera]

hey its weird, i think i got this problem when i was messing around with mods, VR stuff ect. Such that the game wouldnt even start. I deleted the file that it said it had an issue with, started it from epic, not desktop, and it just ran. I was like wtf? maybe you'll need to verify the integity of the game again, but yeah it worked for me.

[Emma]

This thread was quite old before the recent post, so we're locking it to prevent confusion.