Where the hell did my saves go?

[dysalot]

I've been playing this game off and on since release. I just had to build a new machine. Installed Steam and a bunch of games with very little issue. That was almost 2 months ago. Was able to access my old toons and created a new one. Last time I played was about 2 weeks ago. I see there is an update when I go to launch the game a little bit ago and see the Cross Platorm. I run that and now all my old saves are gone. Is this happening to anyone else?

[Shinigami]

Two places to look at:

1) check if your steam save files for BL3 are stored in Steam: https://store.steampowered.com/account/remotestorage
2) Check your documents folder for BL3 save games folder, it looks similar to this:
C:\Users\<username>\Documents\my games\Borderlands 3\Saved\SaveGames\<longnumber>

If both are empty, you no longer have your saves. If you have one or both, then there's an issue elsewhere. You also need to make sure steam saves are enabled. It's a per game setting, so if you didn't turn it on for BL3 (typically it is enabled by default) and reinstalled Windows, you'll have neither.

[Diogenes49]

check recycle bin too

[dysalot]

Thanks for the replies.

As I had said in my post, once I installed Steam on this new machine and then Borderlands 3, all my old toons were there. I spent a good couple days playing once reinstalled. That was all from Cloud saves. Now with the latest update it's gone?

I do have save in Libraries/Documents/My Games/Borderlands 3/Saved/SavedGames/<long number> but unable to see those saves when I launch game. Guess it's time to see if I can get any help with an actual support ticket.

[💀 Timo21220 💀]

same Problem here. My Dad build me a new PC and now my Saves are gone dispite the Cloud save option. Other games with Cloudsaves have there savedata.... this is ♥♥♥♥♥♥♥♥.... 330hrs for nothing

[guig]

Originally posted by ❄ Timo21220 ❄:

same Problem here. My Dad build me a new PC and now my Saves are gone dispite the Cloud save option. Other games with Cloudsaves have there savedata.... this is ♥♥♥♥♥♥♥♥.... 330hrs for nothing

you can manually copy your saves from your old computer to the new one. check Documents>my games>bl3

[💀 Timo21220 💀]

we formatted my entire C drive so its gone i think :/

[ChronicKILL]

Something similar happened to me. I bought the game idk maybe a year ago I have played off and on. I was up to level 50, I haven't played in maybe 2 months. I reinstalled windows during that time, I would not have thought that would matter.
I played last night for the first time in 2 months and I've lost more than half my progress. I definitely did NOT restart my game.

I can't even find anywhere to email support for this game. I found this when I was looking. Never even knew this forum was here.