Main DLC riding to ruin mission

[MouManTaiG]

i am on the main mission riding to ruin. there is a part of the mission called "follow posse" where you follow juno where she blows up a door with a bomb. on the way there i decided to do some side missions and when i went to where juno was she was just standing there. im not sure if she did the animation and the door didnt blow up or if she never put the bomb down.

if i talk to her she just says her voice lines thats it. i have tried everything possible to fix it such as killing myself, luring over stuff to kill the npcs, to restarting game, to verifying the files. After doing all that she is still just standing there in front of the door.

I put in a ticket and was told to reinstall the game which i dont think would have reset the npc at all seeing how changing mayhem level is supposed to reset the level as well and that didnt work out. They also suggested that i go online to progress the story. Sooo, go online try not get kicked and also hope that the person is on the same mission in a paid DLC. its an animation bug and this is what was suggested to me.

Does anybody know a way to fix this or is my zane character bugged forever? any suggestions.

[chrissus]

i think i haven't done that yet, you can join me if you want. last thing i did was the boss after the train. I'm currently on m8, could go lower if you want to

[Hemmis]

She is supposed to set an explosive charge on the door and then you have to shoot it, it isn't on the door behind her?

[MouManTaiG]

Thanks Chrissus but im a solo player due to what time i play at so im not going to make anyone go out of their way for the developers sake

i was not there when she was supposed to do the animation so im not sure if she put it down or not. but there is no bomb on the door. i got a piss poor generic response from 2k. i could rant about 2k all day (poor dlcs and such). I shouldnt have to try to find someone online to fix an animation bug in a finished product of a paid DLC is my main issue here.

i just want a response from 2k saying we are aware of the animation bug and are looking into it, stay tuned for a patch. But i got a copy/paste response about uninstalling the game. i asked them if spending time doing this is going to restart the mission in game but have yet to get a response back.

I guess i will just start a brand new game with a different character so that i can enjoy my FINISHED PAID DLC! ill just never pay for another 2k product as this whole situation was handled.

[somodon]

Exact same issue. Performed the normal remedies, no luck. This must be a bug that needs to be addressed.

[MouManTaiG]

i started a fl4k character and my game bugged again except the objective was already completed. i gave tannis the vault fragment and the mission updated to give tannis the fragment which has the checkmark next to it now. if i go try to tallk to Lilith on the bridge she wont start the dialogue with maya.

[pooroldbaldy]

@MouManTaiG. I've been playing this via Epic (where I bought the game before it was available on Steam) and have exactly the same problem. I emailed 2K yesterday, today they replied advising me that the development team are working on a fix. There is no timeline for when it will be released.

Customer Support say "Please follow us on Twitter (@2K, @2KSupport, and @Borderlands), as this is where latest info, as well as, upcoming updates and fixes, will be announced."

So at some point there should be a fix. It's a shame that the developers didn't done their job properly before releasing Bounty of Blood. I've come to expect bugs in all AAA games, but when they prevent progress in a main storyline gnashing and wailing are all we can do.

[Magichat™]

I posted the same exact thing yesterday, no way on how to restart that mission cause i wanted to do some side missions as well...

[MouManTaiG]

Yea my guess is that the narrator might be hindering it. Seemed like it wanted to comment on something before updating the mission. So I’m thinking the code might be causing the objective to pause by seeing if the narrator needs to talk or not but hopefully its fixed before next event comes out because that would really show where their priorities are at.

Also, are we gunna get any new playable characters in this game? There’s one more dlc so hopefully it’s a big one. This dlc was okay just short and had a lot of issues. The next holiday event is in October so this dlc being short hits a little harder seeing as there is no 4th of July event. Hopefully a summer event will come out to keep us busy

[chrissus]

maybe it has to do with the language, the narrator wants to say something and the file don't exist. which languages are you using?

[ivcausan]

same bug.

[pooroldbaldy]

I heard back from 2K again. There's still no timescale on how long a fix will take. An alternative to following them on Twitter for updates on this is to visit https://borderlands.com/en-US/news/2020-06-11-borderlands-3-patch-hotfixes-june-11/

The chap who replied to my email from 2K support said it will take "time and expertise" to fix this. Presumably more time and expertise than it would have taken to get it right the first time.

The most recent hotfix was for July 2nd. It addresses some other issues but not this one.

[MouManTaiG]

Very poor customer support imo. Makes me feel like they dont really care about us and just pushed this whole thing out. my guess is that people stopped buying the DLC (like everyone who bought the game got the season pass) so they have no money coming in which makes it easier to just throw something out like this. my whole thing is that we paid for this dlc like other people and deserve to have that same experience.

Seems like we are going to miss out on all the good stuff before they nerf everything. The dlc probably has another month before people are done playing witht he content so we missed a whole phase of the game due to a animation bug. LMFAO! Im going to laugh when they patch it and just wipe their hands.

[pooroldbaldy]

The latest hotfix (July 23rd) still fails to address this issue. 2K closed my support ticket as they hadn't heard from me for a week. I submitted a follow-up request today. The last update from support was an email stating that the development team were aware of the issue and working on a fix. That was three weeks ago, so it's either one hell of a problem or a low proirity.

[MouManTaiG]

low priority, they also closed my ticket after i grilled them because it is a paid product that we have paid for and a simple animation bug has made it so we cant finish the game. We miss out on other aspects of the game as well. i was shocked at the customer service from 2k since i was give a basic response where they asked for info that was already in the original ticket. Then proceeded to tell me there was nothing wrong and then turn around and say we know about and and are working on it. They havent even put a post acknowledging the problem so that should show how much it is on the ladder.

They are talking about a 2nd year of dlcs but refused to fix issues in the first set. i wont pick up another borderlands game unless it goes to another developer period. i am still going to put in another ticket because i want to know what they have to say about it know and will copy/paste their response

[MouManTaiG]

At this time, we still do not have an update on this issue. The Tema has been looking into the issue but, we won't have a timeframe of when that fix can be added.

Please follow us on Twitter (@2K, @2KSupport, and @Borderlands), as this is where the latest information on upcoming updates and fixes is announced.

If you have any questions, please don't hesitate to let me know!

Thanks,

2K Heather
Customer Support
2K Games

so yeah, over a month later now and no fix. I have no experience with making video games but couldnt they just change it so that the player has the bomb instead of the npc so that people can still finish the mission, fight the last boss and finish the dlc. this dlc came out in june and we are still here. COME THE HELL ON NOW.