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Lots of us have hundreds of hours in this game with its "unplayable" controls/cursor/crosshair. Give it a chance, you'll get used to it, maybe even enjoy it. :) Or get a refund before the 2 hour point and just enjoy more typical "crosshairs always on" games, that's fine. No further Helldivers development is planned (as far we've been told) -- Arrowhead's moved on to a Secret game project -- so the way Helldivers is, is the way it is.
Arrrowhead did a add a greyish "always on crosshair" under the options menu, but I never found it useful and I'm not sure it really "did it" for people seeking something more akin to Alien Swarm, Shadowgrounds, Alien Breed Impact et al on the crosshairs handling side.
Neon Chrome is probably my other favorite twin stick on Steam these days, and it uses a more typical 'always on' crosshair system. So I'm not averse to that kind of aiming system at all. No online play though.
And btw i don't understand the reason for this broken controll system either, but at the release of the game the answer given by the devs was "this is for balancing the game for controller users".
It's still an issue, but if the devs aren't going to fix it, then I guess we will have to hope for a sequel with better aiming controls or a better developer ideology in that they won't intentionally gimp keyboard and mouse users just because it's harder for controller users to aim.
Hell, I'd be all for the option for controller users to inherently have laser sights on all weapons so they can change loadouts without having their aiming penalized.
I have that option turned on. When you press and hold right click (aiming), it makes the cursor visible (white reticle). The white reticle stays there for as long as you hold down right click. However, sometimes when I'll be aiming down a certain direction then I'll move my character (movement keys) in a different direction without letting go of right click, my cursor will disappear and my character will instantly be aiming in the direction I was moving. Basically, if I'm aiming north on the map and I start to move backwards, sometimes my character will do a 180 and start aiming south. This has been viewed several times when I started to shoot at the enemies I was aiming at, but my character shot the objective I was guarding which was behind me.
It might be a glitch, bug, whatever, but the cursor resetting itself was not fixed entirely.
The game is still fun and still playable, but this has caused us to lose a few times which can be very frustrating at times.