Disconnected from the queue

[kingzmanh]

Hi, when i try to join a server i get a massage after waiting in the queue : { Disconnected from the queue } it's have been 3-4 years and i still don't know how to fix it i try to lower the server browser in steam to 1000 and that did't fix it , anyone have a solution ?

[%%PROFILE_ID UNDEFINED]

I cannot join ANY server, I get message disconnected from queue after 5 seconds after clicking Join.

[%%PROFILE_ID UNDEFINED]

Was I banned or something?

[%%PROFILE_ID UNDEFINED]

In error log i found those :

when launching game :

[2023.07.28-21.02.32:571][148]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.28-21.02.32:571][148]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?

when trying to join a server and thn receive disconnected from queue message after couple of seconds:

[2023.07.28-21.04.44:185][979]LogNet: Display: SteamNetDriver_2147474808 bound to port 15000
[2023.07.28-21.04.44:186][979]PacketHandlerLog: Loaded PacketHandler component: OnlineSubsystemSteam.SteamAuthComponentModuleInterface ()
[2023.07.28-21.04.44:186][979]PacketHandlerLog: Loaded PacketHandler component: Engine.EngineHandlerComponentFactory (StatelessConnectHandlerComponent)
[2023.07.28-21.04.44:186][979]LogOnline: STEAM: Adding user 90174749143896081:15000 from RegisterConnection
[2023.07.28-21.04.44:186][979]LogNet: Game client on port 15000, rate 18000
[2023.07.28-21.04.44:186][979]LogPlayFab: Request: {
	"Body":
	{
		"max_ping": 100,
		"show_full": true,
		"show_empty": true,
		"show_modded": true,
		"show_queue": true,
		"show_reserved": true,
		"show_diffver": true,
		"tags": [
			"mode_invasion",
			"mode_aas",
			"mode_raas",
			"mode_destruction",
			"mode_tc",
			"mode_insurgency",
			"mode_seed",
			"mode_skirmish",
			"mode_training"
		],
		"action_type": "filter_change"
	},
	"EventName": "serverbrowser",
	"Timestamp": null
}
[2023.07.28-21.04.44:186][979]LogPlayFab: Request: {
	"Body":
	{
		"action_type": "join_serverbrowser"
	},
	"EventName": "serverbrowser",
	"Timestamp": null
}
[2023.07.28-21.04.44:442][995]LogPlayFab: Response : {"code":200,"status":"OK","data":{"EventId":"b801c912dc634158b35d887e97acf54f"}}
[2023.07.28-21.04.44:875][ 21]LogPlayFab: Response : {"code":200,"status":"OK","data":{"EventId":"a76beaf257e143c6bdd48a234afc5376"}}
[2023.07.28-21.04.59:245][873]LogNet: UNetConnection::Close: [UNetConnection] RemoteAddr: 90174749143896081:15000, Name: SteamNetConnection_2147474807, Driver: SteamNetDriver_2147474808 SteamNetDriver_2147474808, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472], Channels: 2, Time: 2023.07.28-21.04.59
[2023.07.28-21.04.59:245][873]LogNet: UChannel::Close: Sending CloseBunch. ChIndex == 0. Name: [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: 90174749143896081:15000, Name: SteamNetConnection_2147474807, Driver: SteamNetDriver_2147474808 SteamNetDriver_2147474808, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472]
[2023.07.28-21.04.59:245][873]LogOnline: STEAM: Removing P2P Session Id: Server[0x14...9011], Channel: -1, IdleTime: 15.059
[2023.07.28-21.04.59:255][873]LogNet: DestroyNamedNetDriver SteamNetDriver_2147474808 [SteamNetDriver_2147474808]
[2023.07.28-21.04.59:255][873]LogExit: SteamNetDriver_2147474808 SteamNetDriver_2147474808 shut down
[2023.07.28-21.05.00:753][962]LogOnline: STEAM: Closing all communications with user 90174749143896081
[2023.07.28-21.05.00:761][962]LogOnline: STEAM: 90174749143896081 has been removed.

[Seb]

Here's me throwing everything seeing if something sticks... Are you using VPN ?

[%%PROFILE_ID UNDEFINED]

No, I'am not using any VPN. Can it be something with Easy anti cheat? But it is running, so it should be OK.

I ran this command some weeks ago "sc delete EasyAntiCheat" while I was cleaning my computer, but the service for Squad has different name (EasyAnticheat_EOS) , and it is running . I even reinstalled it yeasterday again, to be sure.

PS: I was joking in chat that I'am russian and I'am going into real battle soon and using the game for training, but that was only a JOKE, I'am not from russia and I'am not a soldier. LOL .... So am I banned or what?

I think they banned me. If yes, I will never again buy any game.

[Seb]

Its fine i'm human we can joke. If its about easy anti cheat, something i like to do is to go into squad folder, find the easy anti cheat folder in there, run the easy anti cheat executable you'll find in that folder. There will be a repair or fix button, try that. It'll fix in seconds, takes longer to find the folder. Hopefully that does it.

[%%PROFILE_ID UNDEFINED]

Originally posted by Seb:

Its fine i'm human we can joke. If its about easy anti cheat, something i like to do is to go into squad folder, find the easy anti cheat folder in there, run the easy anti cheat executable you'll find in that folder. There will be a repair or fix button, try that. It'll fix in seconds, takes longer to find the folder. Hopefully that does it.

When i run the EXE "D:\SteamLibrary\steamapps\common\Squad\EasyAntiCheat\EasyAntiCheat_EOS_Setup.exe "

nothing happens. I even tried running it as administrator.

But is this a local problem with my installation, or am I banned or something ?

[%%PROFILE_ID UNDEFINED]

Anticheat is running, I deleted "C:\Users\xxxx\AppData\Local\SquadGame\" directory, verified Steam files, ... but still cannot join ANY server ....

I could do full reinstall, but will take 2 days on my 16mbit DSL. would that help?

[%%PROFILE_ID UNDEFINED]

[2023.07.31-21.38.31:028][568]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.38.31:028][568]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.38.31:094][572]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.38.31:095][572]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.38.31:095][572]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.38.31:095][572]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.38.31:261][582]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.38.31:261][582]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.38.31:887][618]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.38.31:887][618]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.38.33:353][705]LogOnlineSession: Warning: STEAM: Can't cancel a search that isn't in progress
[2023.07.31-21.38.33:364][705]LogPlayFab: Request: {
	"Body":
	{
		"action_type": "click_serverbrowser"
	},
	"EventName": "serverbrowser",
	"Timestamp": null
}
[2023.07.31-21.38.33:381][705]LogSlate: Took 0.012705 seconds to synchronously load lazily loaded font '../../../Engine/Content/Slate/Fonts/Roboto-Regular.ttf' (155K)
[2023.07.31-21.38.33:620][721]LogPlayFab: Response : {"code":200,"status":"OK","data":{"EventId":"f2a04dd0737043c8b385ebc93f80a4d9"}}
[2023.07.31-21.38.34:144][750]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization
[2023.07.31-21.38.34:189][751]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization
[2023.07.31-21.38.34:203][751]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization
[2023.07.31-21.38.34:203][751]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization

....

[2023.07.31-21.38.40:096][ 33]LogOnlineSession: Warning: STEAM: Rules failed to respond for server
[2023.07.31-21.38.40:096][ 33]LogNet: Display: SteamNetDriver_2147478585 bound to port 15000
[2023.07.31-21.38.40:096][ 33]PacketHandlerLog: Loaded PacketHandler component: OnlineSubsystemSteam.SteamAuthComponentModuleInterface ()
[2023.07.31-21.38.40:096][ 33]PacketHandlerLog: Loaded PacketHandler component: Engine.EngineHandlerComponentFactory (StatelessConnectHandlerComponent)
[2023.07.31-21.38.40:097][ 33]LogOnline: STEAM: Adding user 90174855970200584:15000 from RegisterConnection
[2023.07.31-21.38.40:097][ 33]LogNet: Game client on port 15000, rate 18000
[2023.07.31-21.38.40:098][ 33]LogPlayFab: Request: {
	"Body":
	{
		"action_type": "join_serverbrowser"
	},
	"EventName": "serverbrowser",
	"Timestamp": null
}
[2023.07.31-21.38.40:118][ 34]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization

...

[2023.07.31-21.38.54:229][866]LogOnlineSession: STEAM: Using P2P Data for Connection Serialization
[2023.07.31-21.38.54:230][866]LogOnlineSession: Warning: STEAM: Can't cancel a search that isn't in progress
[2023.07.31-21.38.55:088][918]LogNet: UNetConnection::Close: [UNetConnection] RemoteAddr: 90174855970200584:15000, Name: SteamNetConnection_2147478584, Driver: SteamNetDriver_2147478585 SteamNetDriver_2147478585, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472], Channels: 2, Time: 2023.07.31-21.38.55
[2023.07.31-21.38.55:109][918]LogNet: UChannel::Close: Sending CloseBunch. ChIndex == 0. Name: [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: 90174855970200584:15000, Name: SteamNetConnection_2147478584, Driver: SteamNetDriver_2147478585 SteamNetDriver_2147478585, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472]
[2023.07.31-21.38.55:109][918]LogOnline: STEAM: Removing P2P Session Id: Server[0x14...9C08], Channel: -1, IdleTime: 15.012
[2023.07.31-21.38.55:109][918]LogNet: DestroyNamedNetDriver SteamNetDriver_2147478585 [SteamNetDriver_2147478585]
[2023.07.31-21.38.55:110][918]LogExit: SteamNetDriver_2147478585 SteamNetDriver_2147478585 shut down
[2023.07.31-21.38.56:616][  9]LogOnline: STEAM: Closing all communications with user 90174855970200584
[2023.07.31-21.38.56:621][  9]LogOnline: STEAM: 90174855970200584 has been removed.
[2023.07.31-21.39.02:476][358]LogNet: UChannel::CleanUp: ChIndex == 0. Closing connection. [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: 90174855970200584:15000, Name: None, Driver: SteamNetDriver_2147478585 None, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472]
[2023.07.31-21.39.02:544][362]LogNet: UNetConnection::PendingConnectionLost. [UNetConnection] RemoteAddr: 90174855970200584:15000, Name: None, Driver: SteamNetDriver_2147478585 None, IsServer: YES, PC: NULL, Owner: NULL, UniqueId: Steam:G = -αρ [0x110000102FAB472] bPendingDestroy=0 
[2023.07.31-21.43.37:009][829]LogOnline: Warning: STEAM: AUTH: Trying to fetch user 76561198010250354 entry but the user does not exist
[2023.07.31-21.43.37:009][829]LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for 76561198010250354, were they were recently deleted?
[2023.07.31-21.43.38:422][913]Closing by request
[2023.07.31-21.43.38:422][913]LogWindows: FPlatformMisc::RequestExit(0)
[2023.07.31-21.43.38:422][913]LogWindows: FPlatformMisc::RequestExitWithStatus(0, 0)
[2023.07.31-21.43.38:422][913]LogCore: Engine exit requested (reason: Win RequestExit)
[2023.07.31-21.43.38:441][914]LogCore: Engine exit requested (reason: EngineExit() was called; note: exit was already requested)
[2023.07.31-21.43.38:441][914]LogInit: Display: PreExit Game.
[2023.07.31-21.43.38:443][914]LogWorld: BeginTearingDown for /Game/Maps/EntryMap
[2023.07.31-21.43.38:473][914]LogSquadTrace: [Standalone] ASQPlayerController::OnUnPossess(): PC=G = -αρ
[2023.07.31-21.43.38:473][914]LogSquadTrace: [Standalone] ASQPlayerController::ChangeState(): PC=G = -αρ OldState=Playing NewState=Inactive
[2023.07.31-21.43.38:499][914]LogSquadTrace: [Standalone] ASQPlayerController::BeginInactiveState(): PC=G = -αρ
[2023.07.31-21.43.38:521][914]LogDiscordRichPresence: TeamState changed in SQPlayerController, but TeamState is invalid.  Cannot update RichPresence
[2023.07.31-21.43.39:549][914]LogWorld: UWorld::CleanupWorld for EntryMap, bSessionEnded=true, bCleanupResources=true
[2023.07.31-21.43.39:575][914]LogSlate: InvalidateAllWidgets triggered.  All widgets were invalidated
[2023.07.31-21.43.39:575][914]LogWorld: UWorld::CleanupWorld for PLA_GEO_02, bSessionEnded=true, bCleanupResources=true
[2023.07.31-21.43.39:575][914]LogSlate: InvalidateAllWidgets triggered.  All widgets were invalidated
[2023.07.31-21.43.39:575][914]LogWorld: UWorld::CleanupWorld for PLA_GEO, bSessionEnded=true, bCleanupResources=true
[2023.07.31-21.43.39:575][914]LogSlate: InvalidateAllWidgets triggered.  All widgets were invalidated
[2023.07.31-21.43.39:575][914]LogWorld: UWorld::CleanupWorld for LL_PLA_Entry_01, bSessionEnded=true, bCleanupResources=true
[2023.07.31-21.43.39:575][914]LogSlate: InvalidateAllWidgets triggered.  All widgets were invalidated
[2023.07.31-21.43.40:291][914]LogStreaming: Display: Suspending async loading (1)
[2023.07.31-21.43.40:312][914]LogStreaming: Display: Resuming async loading (0)
[2023.07.31-21.43.40:316][914]LogAudio: Display: Beginning Audio Device Manager Shutdown (Module: AudioMixerXAudio2)...
[2023.07.31-21.43.40:320][914]LogAudio: Display: Destroying 1 Remaining Audio Device(s)...
[2023.07.31-21.43.40:320][914]LogAudio: Display: Audio Device unregistered from world 'EntryMap'.
[2023.07.31-21.43.40:320][914]LogAudio: Error: Submix buffer listener only works with the audio mixer. Please run with audio mixer enabled.
[2023.07.31-21.43.40:321][914]LogAudio: Error: Submix buffer listener only works with the audio mixer. Please run with audio mixer enabled.
[2023.07.31-21.43.40:332][914]LogAudio: Display: Audio Device Manager Shutdown
[2023.07.31-21.43.40:332][914]LogSlate: Request Window 'SquadGame  ' being destroyed
[2023.07.31-21.43.40:336][914]LogStreaming: Display: Suspending async loading (1)
[2023.07.31-21.43.40:359][914]LogStreaming: Display: Resuming async loading (0)
[2023.07.31-21.43.40:360][914]LogSlate: Window 'SquadGame  ' being destroyed
[2023.07.31-21.43.40:366][914]LogWindowsTextInputMethodSystem: Display: IME system deactivated.
[2023.07.31-21.43.40:378][914]LogSlate: Slate User Destroyed.  User Index 0, Is Virtual User: 0
[2023.07.31-21.43.40:382][914]LogExit: Preparing to exit.
[2023.07.31-21.43.40:382][914]LogMoviePlayer: Shutting down movie player
[2023.07.31-21.43.40:597][914]LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden
[2023.07.31-21.43.40:666][914]LogDemo: Cleaned up 0 splitscreen connections with owner deletion
[2023.07.31-21.43.40:675][914]LogExit: Game engine shut down
[2023.07.31-21.43.40:948][914]LogExit: Object subsystem successfully closed.
[2023.07.31-21.43.40:995][914]LogModuleManager: Shutting down and abandoning module SynthBenchmark (338)
[2023.07.31-21.43.40:996][914]LogModuleManager: Shutting down and abandoning module WebMMediaFactory (336)

[%%PROFILE_ID UNDEFINED]

Guys if you check log in the directory C:\Users\xxxx\AppData\Local\SquadGame\ , do you have also the message there :
"LogOnline: Warning: STEAM: AUTH: Could not find user data on result callback for"

?

[%%PROFILE_ID UNDEFINED]

I even changed my steamname, still not working ....

[%%PROFILE_ID UNDEFINED]

... not working ...

[%%PROFILE_ID UNDEFINED]

BUMP ... still cannot connect ....

[%%PROFILE_ID UNDEFINED]

I changed from tp-link router to ASUS router and now it works .