Game crashing on startup - related to easy anticheat?

[Abu Mustard]

My friend is having problems with this game. It is crashing on startup without any error messages. He got some kind of message from easyanticheat one time, but other times there is no error messages. The green progress bar goes up to 100% and the it crashes.

Do you know what could be done to solve this? He just bought the game the other day.

[Hoser]

Im having the exact same issue :( bought the game and cant play

[Chewiemuse [Ratthew]]

If he is using Bit Defender which I was, It may be seeing part of the EAC process as a virus. Have him turn off his Anti Virus SHIELD while trying to start the game then turn it back on if it loads up. That will tell us if the AV is causing the crash

[Deku Dec (ง︡'-'︠)ง]

https://offworldindustries.zendesk.com/hc/en-us/articles/221442887-Easy-Anti-Cheat-Errors
You can find this in that article there.

Some common problems we have seen are errors related to Easy Anti Cheat (abbreviated as EAC) causing the game to not launch or crash during play. Below I will list some common troubleshooting steps that work for some users.

1. Re-install / Repair the EAC install.
To do this you will need to navigate to the "Easy Anti Cheat" folder in your squad install directory.
The default folder is C:\Program Files (x86)\Steam\steamapps\common\Squad\EasyAntiCheat

Inside you will find the installer for EAC (EasyAntiCheat_Setup.exe), run it as an administrator and select Squad as your game.

Uninstall EAC
Verify game integrity (Right click on Squad in steam, go to properties, verify integrity)
Install EAC

2. Delete your Squad Appdata folder
We usually recommend this as a fix all for every issue to start with because your config file could be corrupt for any reason. I have seen this resolve EAC errors before as well.

OPTION 1:
Open your start menu and type "%Localappdata%" without the quotes and hit enter, then delete the "Squad" Folder. This will wipe all config settings for the game such as keybinds and video settings.


OPTION 2:

Run Squad. In the main menu go to "SETTINGS" then "GAME SETTINGS".
Click on "CLEAR CACHED USER DATA".

This will wipe all config settings for the game such as keybinds and video settings.




3. Make sure cheat engine is not running or installed at all.
This seems like common sense, anti cheat would stop cheat engine right? If you used this product for any other game for single player (we assume the best in you) you will need to make sure its not running or completely uninstalled. EAC will throw an error telling you its detected so this is the reason why.

I will update this article when I have more tips to try.

[Abu Mustard]

Thanks for the reply, I will show him this. I think he already tried deleting the EAC folder and squad folder in appdata, but he might not have tried uninstalling it with the installer.

[Motivated Boot]

Yo same I bought the game yesterday and I can't play I make it to the screen where I can chose servers and other things like settings and training and then after 1 minute the game crashes.i tried deleting the game and then re installing it but still the same thing

[Deku Dec (ง︡'-'︠)ง]

引用自 jpgbear2003：

Yo same I bought the game yesterday and I can't play I make it to the screen where I can chose servers and other things like settings and training and then after 1 minute the game crashes.i tried deleting the game and then re installing it but still the same thing

do you need help still?

[Motivated Boot]

yes please

[Motivated Boot]

i tried the steps above but i didn't work my game still crashes

[Motivated Boot]

引用自 Noxxid3：

do you need help still?

yes plese help as soon as you can i was really hoping to play squad today for a couple of hours

[Deku Dec (ง︡'-'︠)ง]

引用自 jpgbear2003：

引用自 Noxxid3：

do you need help still?

yes plese help as soon as you can i was really hoping to play squad today for a couple of hours

Sure thing, have you tried the above solution i posted on here already?

[Motivated Boot]

引用自 Noxxid3：

引用自 jpgbear2003：

yes plese help as soon as you can i was really hoping to play squad today for a couple of hours

Sure thing, have you tried the above solution i posted on here already?

yeah but it didn't work

[Deku Dec (ง︡'-'︠)ง]

引用自 jpgbear2003：

引用自 Noxxid3：

Sure thing, have you tried the above solution i posted on here already?

yeah but it didn't work

http://forums.joinsquad.com/topic/29179-squad-is-crashing-on-server-join-and-in-menu/ try this.

[Motivated Boot]

引用自 Noxxid3：

引用自 jpgbear2003：

yeah but it didn't work

http://forums.joinsquad.com/topic/29179-squad-is-crashing-on-server-join-and-in-menu/ try this.

i looked at the article but didn't under stand what i was supposed to do cause it was talking about CPU driver and underclocking. sorry i am pretty new to that stuff a i never had the oppurtunity to find out how to do that stuff. Can you please tell me what i should from that article or tell me what they are saying.

[Deku Dec (ง︡'-'︠)ง]

引用自 jpgbear2003：

引用自 Noxxid3：

http://forums.joinsquad.com/topic/29179-squad-is-crashing-on-server-join-and-in-menu/ try this.

i looked at the article but didn't under stand what i was supposed to do cause it was talking about CPU driver and underclocking. sorry i am pretty new to that stuff a i never had the oppurtunity to find out how to do that stuff. Can you please tell me what i should from that article or tell me what they are saying.

You dont need to worry about the over clock part, and their talking about drivers. What are your computer specs?

[Motivated Boot]

don't waste your time my cpu can't handle squad