Installer Steam
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Can you tell us when exactly these problems started happening? Was it right after the latest version released, or even before that?
System Information
------------------
Time of this report: 6/14/2019, 23:04:38
Machine name: ------
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.190516-0600)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8460p
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
Page File: 6285MB used, 9997MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
---------------
Card name: AMD Radeon HD 6470M
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6760)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6760&SUBSYS_161E103C&REV_00
Display Memory: 4095 MB
Dedicated Memory: 1011 MB
Shared Memory: 3084 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD0306
Native Mode: 1600 x 900(p) (59.900Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1242 (English)
Driver Version: 13.200.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/12/2013 12:42:12, 1285616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2420-11CF-5677-1436BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6760
SubSys ID: 0x161E103C
Revision ID: 0x0000
Driver Strong Name: oem25.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver:13.200.0.0:pci\ven_1002&dev_6760&subsys_161e103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers / HP (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C3588&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6433.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/25/2012 14:53:18, 543744 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Communication Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C3588&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6433.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/25/2012 14:53:18, 543744 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Internal Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6433.0000 (English)
Driver Attributes: Final Retail
Date and Size: 10/25/2012 14:53:18, 543744 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x07B2
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x07B2
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x07B2
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x07B2
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x07B2
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x07B2
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x07B2
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 94.3 GB
Total Space: 472.4 GB
File System: NTFS
Model: Hitachi HTS545050A7E380 ATA Device
Drive: D:
Model: hp DVDRAM GT50N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_161C103C&REV_04\FFFFFFFFFFFFFFFF00
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_161C103C&REV_04\3&E89B380&0&E8
Driver: n/a
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_161C103C&REV_09\3&E89B380&0&00
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA98&SUBSYS_161E103C&REV_00\4&2179970E&0&0108
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_161C103C&REV_04\3&E89B380&0&D8
Driver: n/a
Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20108086&REV_09\3&E89B380&0&08
Driver: n/a
Name: AMD Radeon HD 6470M
Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_161E103C&REV_00\4&2179970E&0&0008
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_161C103C&REV_B4\3&E89B380&0&E7
Driver: n/a
Name: Intel(R) Centrino(R) Advanced-N 6205 #2
Device ID: PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34\843A4BFFFF10787E00
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_161C103C&REV_B4\3&E89B380&0&E3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_161C103C&REV_B4\3&E89B380&0&E2
Driver: n/a
Name: Intel(R) QM67 Express Chipset Family LPC Interface Controller - 1C4F
Device ID: PCI\VEN_8086&DEV_1C4F&SUBSYS_161C103C&REV_04\3&E89B380&0&F8
Driver: n/a
Name: JMicron PCIe SD/MMC Host Controller
Device ID: PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30\4&58DB89E&0&01E2
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_161C103C&REV_B4\3&E89B380&0&E1
Driver: n/a
Name: Intel(R) Active Management Technology - SOL (COM4)
Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04\3&E89B380&0&B3
Driver: n/a
Name: JMicron PCIe SD Host Controller
Device ID: PCI\VEN_197B&DEV_2391&SUBSYS_161C103C&REV_30\4&58DB89E&0&02E2
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_161C103C&REV_B4\3&E89B380&0&E0
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_161C103C&REV_04\3&E89B380&0&B0
Driver: n/a
Name: JMicron OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_197B&DEV_2380&SUBSYS_161C103C&REV_30\4&58DB89E&0&00E2
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_161C103C&REV_04\3&E89B380&0&FA
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_161C103C&REV_04\3&E89B380&0&D0
Driver: n/a
Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_161C103C&REV_04\3&E89B380&0&C8
Driver: n/a
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24460
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24460
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24460
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24460
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24460
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24460
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24460
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24460
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24460
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24460
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24460
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24460
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24460
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24460
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24460
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24460
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24460
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24460
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24460
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24460
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24460
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24460
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24460
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24460
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24460
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24460
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24460
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24460
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24460
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24460
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24460
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24460
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24460
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24460
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24460
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24460
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24460
Audio Capture Sources:
Internal Microphone Array (IDT ,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24460
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24460
WDM Streaming Capture Devices:
,0x00000000,0,0,,
MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
,0x00000000,0,0,,
HP HD Webcam [Fixed],0x00200000,1,2,ksproxy.ax,6.01.7601.19091
WDM Streaming Rendering Devices:
HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
,0x00000000,0,0,,
,0x00000000,0,0,,
Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
HP HD Webcam [Fixed],0x00200000,1,2,ksproxy.ax,6.01.7601.19091
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Audio Renderers:
Speakers / HP (IDT High Definit,0x00200000,1,0,quartz.dll,6.06.7601.24460
Communication Headphones (IDT H,0x00200000,1,0,quartz.dll,6.06.7601.24460
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24460
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24460
DirectSound: Communication Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.24460
DirectSound: Speakers / HP (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.24460
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
If you have a 3rd party codec pack like K-Lite or others fun a FULL update on it. An older ffmpeg.dll file can cause the game to crash.
Things to look for
* Klite Codec Pack
* VLC Player
2)You could check out if
-force-opengl
command does fix you issue.
1. Right mouse button click on Endless Space 2 in Steam game list
2. Properties
3. Set Launch Options
4. Add: "-force-opengl"
The problem with the PC because of the temperature. is it worth changing the thermal paste?
If you mean for your own system, yes, changing out your thermal paste often helps; it breaks down over time, and/or may very well not have been applied correctly, in the first place. You should also clean EVERY fan and the entire mobo, and try to ensure air paths in your case are as clear as possible. A few zip-ties can make a really big difference...
I'd grab a new copy of the k-lite codec pack[codecguide.com]; it's free, useful anyway, and may very well fix your problem. The "Basic" set is fine but "Standard" (with Media Player Classic) is good too, take your pick.
need more powerful graphics card :-\
*disconcerting stare* Are you sure you're not a bot?
...REALLY sure?