Game crashes after clicking play

[Prolapse Lectern]

Hi guys,

I have been having this issue since I have started. Over 3 weeks and I have only been able to log in 4 times as sometimes it works and other times it hasn't.

I have tried so many things but it continues to crash.

- After clicking verify the integrity it said 44 files failed. So i downloaded the 8.4gb update it needed as well as the FFXIV game download. This did not solve the issue.
- I have unistalled and reinstalled the game
- I have downloaded the client from the FFXIV website and used that to launch the game
- Reset the system settings in config of launcher.

If anyone can help, I would really appreciate it.

[Killua]

Have you found a fix for this issue yet? I have the exact same problem, it was fine at first, but after crashing for 2 weeks I found that 44 files failed the check, reinstalled a few times, still same issue.

[Asphe]

Never... ever do a verify game/file cache with Steam for this game (and pretty much every other MMO). The game is at version 2.5 at the moment, the version Steam checks against... is 2.3 so every time you 'verify', you reset your game state back to 2.3, hence the X files failing check/etc. Doing this repeatedly / reinstalling is like hitting your head against the wall.

-----

So you've done a complete / clean reinstall, including using the default settings/etc. Ok, stop looking at the game for a problem and try to find problems elsewhere.

Is your Windows up to date? Especially Internet Explorer.
Are you running anything else besides the game? In particular anything that has an overlay (Xfire, Steam's UI, similar) or anything that tries to 'hook' into the game to get information?
Are you running a lot of Javascript apps? That can mean something like keeping a browser open. Especially Mozilla / Firefox + lots of toolbars/crap running.

You could just format your hard drive and reinstall Windows... or try disabling a lot of those apps that start up automatically. Install something like CCleaner's and disable as many starting programs and try that. Or if you are at least semi-IT literate (and/or can google really well ^-^), consult Blackviper's site and prune your 'services.msc'

[n0thing_forever]

had same prob heres the fix..open internet explorer..open internet options add ffxiv.com to trusted sites and make sure enable protected mode box is checked. restart and boom it works, did all the drivers etc everything steam site suggested nothing...launcher is dependent on internet explorer and the final fantasy web site do this and you be playing in no time

[Prolapse Lectern]

Actually our fix was changing the recording device used by the sound driver FFXIV used to stereo mix.
Also running COD in the background altered the settings and allowed the game to load properly

[Asphe]

FF14 uses DirectX/Windows as their sound input/output. Odd that changing the recording device worked... Realtek I assume? Or is it Asus's Xonar?

Anyway, FF14 hangs/crashes when it tries to enumerate your 'sound card'? Nothing in the event logs? Running COD or other games in the background will reserve or lock certain resources, forcing FF14 to use others... can you now run FF14 without having COD in the background to start?