Launcher won't start update

[Icey.mp3]

Hi bought the game yesterday i download it but don't start or update , search on net do anything that i find from admin to rename files nothing works any help would be nice [11035][5] appears on screen

[Asphe]

Did you try this yet?

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Go to "My Documents/My Games/FFXIV ARR" and look for "FFXIV_BOOT.cfg", edit the file using something like Notepad. Change the contents to what you see below.

*don't worry about the version / language or region. You just want to get it to launch. Language 1 = english btw.

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<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 3
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 1
ConfigReset 0

[Icey.mp3]

yes , same problem

[Gabby]

There's a little bit more to it then described above.

Steps:
1.Navigate to C:\Users\"YOUR ACCOUNT"\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn and open the FFXIV_BOOT.cfg file with Notepad. Change the contents to this (I deleted the extra spaces between the words and numbers, not sure if that makes a difference):

<FINAL FANTASY XIV Boot Config File>
<Version>
Version 2
Language1
Region 2
EulaAgreement 0
StartupCompleted 0
B4EulaAgreement 1
BootVersionCheckMode 1
ConfigReset 0

2.Navigate to C:\Users\"YOUR ACCOUNT"\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivpatch and then delete all the contents in this folder.

3.(I hide game folders in My Documents to reduce the clutter, you might not need to do this step.) Find the "My Games" folder in C:\Users\"YOUR ACCOUNT"\Documents and Right-Click the folder > Properties > Uncheck Hidden > Apply changes to this folder, subfolders, and files.

4.Restart your computer and launch the updater -- hopefully this works for you!

[Asphe]

No, it's ok. The spaces or additional blank lines don't make a difference. The important things are the lines after 'Region'. If you put a '1' at the end, it tells the client to skip the steps associated with them.

You might look into junction links instead of hidden files. These also have the advantage of allowing you to 'move' files. Run 'mklink' in a DOS window to see the options. I know of just one game that has a problem with junction points/links.

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Originally posted by DMZAmnezia:

yes , same problem

This is the link to get the setup file from Square directly:

http://www.finalfantasyxiv.com/playersdownload/na/

But before you try that, see if you can ping

NA Data Center 184.107.107.176
JP Data Center 202.67.53.202
EU Data Center 209.130.141.243

Then make sure you have deleted all the files in the patch folder at

"My Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivpatch"

http://www.reddit.com/r/ffxiv/comments/22sj8k/unable_to_launch_final_fantasy_xiv_updater/

[Gabby]

Originally posted by Asphe:

No, it's ok. The spaces or additional blank lines don't make a difference. The important things are the lines after 'Region'. If you put a '1' at the end, it tells the client to skip the steps associated with them.

I was referring to steps 2, 3 and 4. Those are actually a bit vital to the fix for most people.

The deleting the folder as you now explained and restarting the computer. So the registry checks itself.

[Edin Kaso | Piano Composer]

Y'know what I did. I just restarted my computer and it fixed the problem.

[Gabby]

See?

[D8ulus]

For those still seeing this issue:

Go to Start > Run (or for Win 8/10 right-click start and click Run) and type:

winver.exe

If your version includes "N" or "KN" (e.g. Windows 10 N), the problem is likely that you don't have Media Player installed. Those versions didn't ship with it and it is a requirement for FFXIV apparently. You can download it here:

https://support.microsoft.com/en-us/kb/3099229

If you aren't version N or KN, you might still try uninstalling and reinstalling the WMP feature anyways:

http://www.howtogeek.com/howto/26107/how-to-reinstall-windows-media-player-in-windows-7-to-solve-problems/

[ACiiL]

Even today. I want everyone to know that erasing the update folder as explained here allowed the game launcher to update.