Platform Error (Resolved)

[Crashland Pilot]

Been getting this since 7.25, Dunno if anyone else has experienced this or found a workaround. Using Linux with Proton

[Big Goss]

same problem here on steam deck, been playing completely fine until todays update

[chris_121]

Same problem tried several solutions such as uninstall and reinstall, change setting and such. nothing has worked.

[Crashland Pilot]

I'm just hoping the problem resolves itself. I don't know if it's a linux issue, proton issue, launcher issue, steam issue or all of the above... Contacted customer support but that will be a while for a response.

I get no error codes so this type of error gives me no information to work with. Might try to reformat and reinstall if it doesn't fix itself later today.

[saur0n1st]

same here, seems like a linux problem though, not specific to steam deck, restored and reinstalled did not fix it.

[Vulpy]

Chiming in with the same issue. Following last night's update I get the platform error on my steam deck. I hope they fix it because the steam deck is basically my main way to play and I was excited for the new Occult Crescent. :(

[Crashland Pilot]

Ah the joys of gaming on linux. Guess I'll wait it out and hopefully things will be working later.

[Samia]

I have the same problem, playing under Linux. I have tried it with different Proton versions and also with Wine without success. Without an error code there is no real hint which makes it difficult to find a solution.
My friends with Windows can play, so it will (again) be related to playing with Linux.

[Wolfskrieg]

Using "alternative" launchers seem to work. So that's a temporary workaround (though not really permitted by the ToS, so use at your own risk).
https://goatcorp.github.io/faq/steamdeck.html

[CRYPTiCEXiLE]

Using Arch btw, Not working either, was before the update...

[Thealseie]

Same story here, was just getting into the game too. This sucks

[sweetquadra]

Same here, steam deck… :(

[Tarakas]

Same here, Steam Deck.

[Yakumo_2020]

I've got the same issue. Tried to log in about 10 minutes after the servers went live again and got the platform error.

Using Lutris with WINE 8-26 and the default SE launcher. Worked great until I loged out 25 minutes befor the maintinance started.

There is already a thread started at SE's forums about it

https://forum.square-enix.com/ffxiv/threads/518701-steam-deck-7.25

if anyone wants to chime in there too, it might help get the Devs attention focused on this.

From what I've been able to sus out I think the problem is that SE has made the launcher use only the WebView2 rendering engine, which doesn't work with WINE/Proton.

Finger crossed for a speedy resolution to this that works, and hopefully teaches SE to put a little more effort into QA.

[Azrael_Kandori]

came here to say same thing, pretty bummed wanted to do occult crescent this morning on my steam deck :(

[saur0n1st]

will install xivlauncher and see if that works, the game is not officially supported on linux so I have little faith that either steam or se will do anything about it