FFXIV Boot Error Unable to complete version check. [30605][20448][10009][10019]

[IncandescentSun]

So I just recently bought FFXIV Collectors Edition off of steam. I download the game and as soon as it finishes I attempt to run the game and the first thing I see is "FFXIV Boot Error Unable to complete version check. [30605][20448][10009][10019]". So I intially searched through all the forms and tried everything that I could find on the issue to fix it but nothing has worked. Even verifying the game cahe and reinstalling 5 times I still have 44 files missing (according to Steam). I've just about given up on this game and I haven't even played it yet. I've found support on the game's website as useful as bashing my head into a brick wall until my skull and brains are a mixture of bone dust and pounded flesh. I would really hate to think of it as crappy service from Square Enix, but from my experience so far it's hard to see otherwise. Any suggestions or any assitance if possible would be greatly appreciated.

[mirth]

Im in the same boat =(

[Wolfjorg]

yeah same for me, i bought it from Game stop as well and same thing happens, the DL from GS and Steam will not run, boot error keeps popping up.

[Lord Blick]

Same thing. I've tried every trick in the book and then some. This is really bothersome. Also the fact that SE doesn't seem to have a fix doesn't help either. Supposedly this error has been around since beta, what a broken game. Looks like I'm going to try and get my money back through steam support.

[IncandescentSun]

Skullriot a écrit :

What OS are you trying to play on, have you updated your drivers and everything?

I'm running windows 8 and everything's updated. An idea that occurred to me last night was maybe Steam itself doesn't have all the necessary files for the game. Maybe downloading from the game website itself might solve the issue? Doing that though would require you to pay again if im not mistaken.

[reverett88.re]

I just went thru that its giving me issues now with just starting the game now, after i put my account details and click play it says failed to complete version update yet i was just playing last night

[IncandescentSun]

Done, no success :/

[myshoeshurt]

this is what square says about the prolem but it did not seem to help me mabe you guys will have better luck.
If you are unable to perform a version update successfully after activating the game client, there is a possibility of a transmission issue.
Please try these steps to see if they resolve the issue.

1)Restart communication equipment
Turn off the power of your communication equipment for 30 minutes to an hour.
Unnecessary data accumulated on the equipment will be initialized, possibly allowing for smoother transmission.

2)Update firmware of communication equipment
Update your "firmware," the program running your communication equipment.
If firmware is outdated, your communication equipment may not function properly, so please update your firmware before trying the version update again.
*Consult with the help manual when updating firmware. Also, even if your firmware is up to date, rewriting it may improve the situation.

3)Check settings for security programs and firewalls
There is a possibility that security programs and firewalls are interfering with files related to the game. Please remove these functions for files related to "FFXIV: ARR" before trying the version update again.

4)Check security services of your internet provider
Depending on your internet provider or service plan, there may be security services included.
Please confirm that these security services permit online gaming.

5)Because other applications may interfere with your installation, close any running apps
　The following steps can be followed in msconfig to stop all apps

1. If using Windows7, enter this character string in the search field near the bottom of the start menu
　"msconfig"

2. "System Configuration" will be activated.
　Select the "General" tab and under the "Startup Selection" category, select "Select startup options"

3. Remove the check from the "Load startup categories" box and press the "Apply" button

4. Upon clicking the "OK" button you will be prompted to restart your computer.
　Windows will be started with the minimum amount of applications running, so please try your download
*Please follow the above instructions at your own risk. Settings will have to be set back to normal after the download.

6)Remove routers
In order to diagnose the issue, remove routers and hubs temporarily.
*This may change your connection to a broadband connection. Please consult with your provider for connection settings.

7)Check router settings
Check the settings of security functions (such as SPI) for your router.
Also, use a port that can be used for the game.

*For details, please consult with the manufacturer of your router.

▼TCP
54992～54994,55006～55007,55021~55040

If your computer or network equipment has a UPnP function active, the port will be released automatically.

[myshoeshurt]

i did have this game working when it was realesed but i uninstaled it and now i want to play again and i cant get it to update i guess i leared my lesson never trust square

[Asphe]

Client download from here (choose the region your SE account is registered to)

http://www.finalfantasyxiv.com/playersdownload/NA/
http://www.finalfantasyxiv.com/playersdownload/EU/
http://www.finalfantasyxiv.com/playersdownload/JP/

You see this error message when the server's down (maintenance) or you can't connect to the patcher/whatever. Lots of bloatware out there, some might conflict with the game too.

Aside from the above... how about flushing your DNS (ipconfig/flushdns in a command prompt)

Try pinging

NA Data Center 184.107.107.176
JP Data Center 202.67.53.202
EU Data Center 209.130.141.243

If you can't get to those sites, that's a big problem right there.

[SHollern]

i had this issue yesterday, noones reporting any success yet, so ill post how i got around my problem (after 7hrs of troubleshooting and trying every thing i could find online). mine was actually the result of adware/malware.

open your task-manager/processes/show processes from all users. the malware on my computer wasnt running under my user, if i remember it was actually running under system. look around for something suspicious, google it, and if thats it before you end the process right click on it and open the file location. then end the process, and delete the files.

dont know if youll need a reboot or not after, i ran ccleaner on my registry and restarted. after that it booted up fine.

the adware i had was called something like savingsbull.

[GespenstJaeger]

I had the same issue, and found some adware present. It was the same that SHollern pointed out "SavingsBull". Folks, just go through your processes in your Task Manager and see if there's anything unusual.

[Hammy]

My error codes when it actually got past the failed version checks and the Http errors or you know just black screening me 30410 30607 20459 10009 10019
Then i realized what day it was, its time to renew my ♥♥♥♥♥♥♥ subscription, yup all the ♥♥♥♥♥♥♥♥♥, the reinstalls, ♥♥♥♥♥♥♥ with router and ip settings, "its a setting in IE11", delete this folder, all of which did jack but piss me off more and it was my ♥♥♥♥♥♥♥ sub had run out all along.
As soon as that was pain everything works perfectly again, why the hell they cant just say that? ♥♥♥♥ if I know. ♥♥♥♥ you SE ♥♥♥♥ you!

[MobiThePoet]

CaNaDaMaN a écrit :

Skullriot a écrit :

What OS are you trying to play on, have you updated your drivers and everything?

I'm running windows 8 and everything's updated. An idea that occurred to me last night was maybe Steam itself doesn't have all the necessary files for the game. Maybe downloading from the game website itself might solve the issue? Doing that though would require you to pay again if im not mistaken.

I wouldn't recommend that, steam was my second time paying for it because when I used the main website, it took my money without giving me a digital download key or a confirmation email

[WhySoShabby]

CaNaDaMaN a écrit :

Skullriot a écrit :

What OS are you trying to play on, have you updated your drivers and everything?

I'm running windows 8 and everything's updated. An idea that occurred to me last night was maybe Steam itself doesn't have all the necessary files for the game. Maybe downloading from the game website itself might solve the issue? Doing that though would require you to pay again if im not mistaken.

I have bought the game from the original website and the booting error still pops up -Mr. Gnome

[VANYA666DEMON]

Hi to all ! Im new in Steam , yesterday i Bought FFXIV , and had same problem , but i fixed it
1st - I tried to start the launcher and it gave me Boot Error
i tried , and triend and nothing , so i tied another thing
2nd - At laucher icon(pic) right bottom and chose "FILE LOCATION" when u inside the folder , double click in "ffxivboot" and wait with open folder , Its works for me , maybe it sound stupid but im playing , so u cant try , maybe it will help u !