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Make sure your monitor is also actually running on 144hz.
msi optix mag342cqr
There's a vsync setting in game. It's just terrible.
Ya, it has freesync. If you're running a nvidia card, you probably need to turn that off since it looks like it doesn't have official compatibility with gsync. FFXIV is also just weird with freesync/gsync and really only works in full screen mode, so if you're trying to run windowed with freesync on I could see it having framecap problems.
You have to change the refresh rate within windows and the nvidia control panel settings if you enabled adaptive sync.