Need a new key HELP

[Hakon DiGray]

Hey guys 😁✌🏻
After a very long abstinence from FFXIV on PS4, I decided to finally start again, but on the PC!

Now I bought the starter edition, installed it and created my account. Yes, created. *facepalm*

Instead of using my existing account, I created a new one, but now SE Support was able to help me and removed my new account from Steam so that I can use my old one again, but now I can no longer buy the game!?!? 🤔

Every time I want to buy something from FF14, I get a message in my shopping cart saying that I can't get a copy of Final Fantasy 14 Online.

Anyone have any idea how I can get a new key?

[Kitty]

Yes, listen carefully.

Buy the Complete Edition.

Don't attempt to buy the Starter Edition again, as you found out before paying, you can't get the CD key from it more than once.

The Complete Edition is the ONLY way to obtain a second Starter Edition CD key on Steam.

If you decide to buy the Complete Edition on Steam, make sure you select "Use an Existing Account" during setup, then carefully enter in the ID and password of the SE account that has your PS4 edition (if you want to use that account with its characters etc).
You will be asked to Link your PS4's SE account to your Steam, once done, it will be permanent, as you've had an Unlink before.

By the way, the same as the Starter Edition, you can ONLY buy the Complete Edition once as well.

[Hakon DiGray]

Originally posted by Kitty:

Yes, listen carefully.

Buy the Complete Edition.

Don't attempt to buy the Starter Edition again, as you found out before paying, you can't get the CD key from it more than once.

The Complete Edition is the ONLY way to obtain a second Starter Edition CD key on Steam.

If you decide to buy the Complete Edition on Steam, make sure you select "Use an Existing Account" during setup, then carefully enter in the ID and password of the SE account that has your PS4 edition (if you want to use that account with its characters etc).
You will be asked to Link your PS4's SE account to your Steam, once done, it will be permanent, as you've had an Unlink before.

By the way, the same as the Starter Edition, you can ONLY buy the Complete Edition once as well.

Are you absolutely Sure? If i put the complete edition in cart, they say "If purchasing for yourself, you will not receive an extra copy of: Final Fantasy XIV Online" 🤔

[Kitty]

Go to your Library, click on this game, to the right click the cog to open settings, click Manage and then CD keys.

What keys are listed in the window, Starter Edition must be, what else, does it say "Complete Edition".

I can vouch for it working, if you don't already have the CD key for Complete Edition, as I did this exact method after SE support told me to. I had messed up my Original Steam Starter Edition just like you, had the SE account Unlinked, then was told to purchase the Complete Edition, and register the CD key on a different SE account, so I made a new SE account, added the key, and it works just fine.

So now I have an unusable old SE account with my OG Steam key on it which I can't use now, and my new SE account with my Complete Edition setup, working great, added Dawntrail to it as well.

If I remember correctly, I had the same message, but it gave me a "Complete Edition" CD key, which by default includes the Starter Edition and all DLC to that point in time. So you should be fine. What it means is you wont get the base game again as you already have it, but you will get a Full complete edition key to use, just note, you won't be able to use the CD key on your PS4's SE account if you already have a Windows PC key registered to it.

[Kitty]

Yeah I just rechecked, I bought the Complete Edition, it did warn me that I won't get the FFXIV Online again as its in my Library already, though that doesn't matter as I'm using a different Square Enix account to my original one. You will get the Complete Edition CD key added in your CD keys list I mentioned above, use that key on the account you want to link, it will give you the full complete game.

[Hakon DiGray]

Originally posted by Kitty:

Yeah I just rechecked, I bought the Complete Edition, it did warn me that I won't get the FFXIV Online again as its in my Library already, though that doesn't matter as I'm using a different Square Enix account to my original one. You will get the Complete Edition CD key added in your CD keys list I mentioned above, use that key on the account you want to link, it will give you the full complete game.

Thank you so much, it worked! 😍