Unable to launch game

[Deadlyblades]

When hitting the "Play" button, i'm getting an error with a bunch of Chinese or Japanese characters along with a (16a) at the end of the error and keeps closing down the game. I have tried to do a reinstall and try to fix any corrupt files but nothing. Which I could add the screenshot of the error.

[The Rizzler]

Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.

Apparentlys

[Sunny]

Originally posted by The Rizzler:

Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.

Apparentlys

yes. do this. also turn OFF OneDrive backup for that folder if you have it on.

[The Rizzler]

Originally posted by Sunny:

Originally posted by The Rizzler:

Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.

Apparentlys

yes. do this. also turn OFF OneDrive backup for that folder if you have it on.

I literally typed in final fantasy fourteen error a16 and got thisa

[Sunny]

Originally posted by The Rizzler:

Originally posted by Sunny:

yes. do this. also turn OFF OneDrive backup for that folder if you have it on.

I literally typed in final fantasy fourteen error a16 and got thisa

I was confirming that this was the thing to do, I did not argue with you. Turning off OneDrive is an additional step that should assist in keeping them from encountering it a second time (if it isn't already disabled).

[Deadlyblades]

Thanks. I will try it :)

[Kitty]

If that OneDrive stuff doesn't fix your issue, there is a couple of things you can try.

Which drive do you have the game installed on?
Try it directly on the C drive (if it already is on C, but in the \common folder in steam), in Steam select the install location to be C:\Final Fantasy XIV Online (copy the game folder first as its 75GB and paste it in a safe location so you don't need to re-download it again) and attempt to launch the game.

If it won't work still, re-install it on a different drive such as a secondary or removable type USB and test.

That error is related to an issue accessing game-files, most likely OneDrive or folder permissions-related, corrupting files or restricted access. Make sure your Windows user account has Admin set.

Note that, you can re-install the game by clicking Install, it only installs a 56mb folder with the game launcher, once you do this, simply paste the game folder you saved as I mentioned above in the location you had steam install it, this will allow you to instantly press Play and login.