Cant login

[Swoosh]

So i have and old account from xbox

When i try login on steam it wont work, i tried make a new account but it says my email already have an account

so i did a password reset and i still cant login on steam or the square enix homepage.. this is so weird. i have read that this game have issues like this, but holy moly..

[Arisen_Spirit]

Have you been able to log in to the mog station site?
Also you wont be able to play your Xbox account unless you have purchased the PC licensing or service account what ever its called.

[Swoosh]

Originally posted by Arisen_Spirit:

Have you been able to log in to the mog station site?
Also you wont be able to play your Xbox account unless you have purchased the PC licensing or service account what ever its called.

Not getting in on mog station also i payed for the game on steam

[Kitty]

What happens when you click on Play in your library for this game?

[Swoosh]

Originally posted by Kitty:

What happens when you click on Play in your library for this game?

Says i need to login to Square Enix account

[Swoosh]

I dont remember my ID thats the problem here, so i tried to login to the homepage with my email so i could see my ID, but that does not work, i tried to make a new account, but it says i already have an account with that email, i even tried reset my PW still not working.

Its a very cheap game on steam and i feel like i dont wanna spend all day with a simple thing and it is this hard xD they can just take the money and i will move on, its annoying

[Kitty]

You will need to link an SE account to your Steam, they added this requirement in 2022.

You have a couple of options, you can try to remember the ID/Email you used on your original Steam purchase, or you can start fresh.

On the MogStation login page, you can use the email address to login as you've noted above, the email is Case Sensitive, while the ID is not, so maybe try the first letter of the email in caps.
I would check your email for any SE stuff that might have been sent.

What you can do is on the login page, down below click on "Forgot ID or Password" then enter your email address you used on the account and you will be sent a Password reset, if its the correct email address, then simply login with the email and new password.
If you put the wrong email address in to the rest form, that email address will be sent a password reset message telling you the address is incorrect or not registered.

[♥ Beepy ♥]

Hope and a prayer, contact support and pray they can help you.

[Kitty]

You can start fresh with the same Steam account, as long as you have not purchased a Complete Edition version of this game before. It is the only way to obtain a second Starer Edition CD key (base game), as you cannot buy the base game twice on Steam.

If you do buy the CE here on Steam, you can make a new SE account, use your real info as they require it in case you get locked out of your account, and then use the CE CD key on the new account and link it to your Steam account.

Your last option is to seek Support help to regain access to your original account, you have to do this as a Guest on the support site, and you will need to prove you made the account.
They require a matching Birth date, you will need to tell them your email address, possibly guessing it a few times until you pick the correct one. If you used any fake information, they will not assist, the Birth date being the first you get asked, it needs to match.

[Swoosh]

Originally posted by Kitty:

You can start fresh with the same Steam account, as long as you have not purchased a Complete Edition version of this game before. It is the only way to obtain a second Starer Edition CD key (base game), as you cannot buy the base game twice on Steam.

If you do buy the CE here on Steam, you can make a new SE account, use your real info as they require it in case you get locked out of your account, and then use the CE CD key on the new account and link it to your Steam account.

Your last option is to seek Support help to regain access to your original account, you have to do this as a Guest on the support site, and you will need to prove you made the account.
They require a matching Birth date, you will need to tell them your email address, possibly guessing it a few times until you pick the correct one. If you used any fake information, they will not assist, the Birth date being the first you get asked, it needs to match.

I already know the email i have the account on. but it still wont let me login, and pw reset i have done already and it still dont work. i have tried everything. and i dont feel like doing it anymore, it should not be this hard, never been like this on any other games / other stuff ever,

dont matter if i use xbox or steam, if you already have a SE account you should be able to login on the homepage with your email. that has nothing to do with steam at all.

[Swoosh]

I don`t know why, but after resetting my PW 10 times it worked. guess it was just bugged or delayed