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报告翻译问题
Crafting mentors I've encountered actually stop to explain dungeon mechanics and boss info that proves useful.
It's actually quite sad that the mentor system isn't indicative of a person's willingness to help new and less experienced players, and rather is just a sign someone is chasing rewards.
It takes a minute, have to include the name, time, date, etc. But, I got a mentor banned in my first week back in the game for flipping out on me over not knowing an AOE mechanic. The Dev team takes things like that VERY seriously and acts 24/7 to protect the community.
Any Toxic run in, report them. Helps keep the community clean. This isn't WoW or some other trash MMO where the team is lazy and doesn't do their jobs. FF14 staff Actively earns the money they receive.
Being polite and courteous isn't hard for most people, but any particularly toxic individual should get what they've got coming anyway.
"Is this your first time doing this content?", "Any questions about your role/class/skills?"
You're allowed to initiate the conversations and offer advice proactively rather than reactively.
What that's cringe
I've read your conversation and I gotta say these people arguing with you in this thread and the people who were offended that you didn't know or didn't have the reflex to res people as a summoner in low level content are usually the minority. I'm sure that it was not all 7 of them that piled on you during this raid but rather a few loud minority, I've seen it happen sometimes, but it kinda rare. I do mentor roulettes on a regular basis because I do want that mount but I do it as intended; I stay in the content, and try to help people as much as I can. Just a few days ago I stayed in <redacted endwalker dungeon> for 30-45minutes, wiping to the last boss, to help 2 sprouts clear it even though they had trouble with one mechanic that nearly kills you if you fail. Both of us who understood the fight stayed and helped them try to understand it better, rather than calling them names, leaving or kicking them. This is usually the experience I see when such thing happens rather than what you experienced, not to say that it never happens, just saying that it is in fact the minority rather than the majority. Don't let these people bring you down, ignore them and move on, I also suggest you report them if they were THAT annoying, as they will take action against this kind of behavior.
tl;dr: Don't worry about the minority, ignore them, move on, enjoy the game at your own pace. People queuing into random content should be ready for both people who want to rush content and people who struggle with content, no matter how easy or hard the content is, especially if you're queuing into a mentor roulette.
Again, you're going into big assumptions here. "Oh they didn't know they can rez, that means they literally don't know anything about any of their abilities. They must be the worst dps and mess up even the basic rotation because they didn't read the skills!"
So let's turn this around. How come they wiped to one of the easiest fights in alexander? How much did the group mess up? Do they even know any of the mechanics of the game? Did the healers heal properly? Do they know their own skills?
Assuming just because someone didn't know about one of their skills that they are immediately the worst player in existence is just wrong. Sure, they messed up, they will learn, end of story.