I cannot update my payment methods.

[Delivery Wizard]

I've been wanting to re-subscribe and return to play the game however I do not wish to use steam or crysta or whatever it currently offers. So I tried to update my payment methods. went to my card type and put in details. updated, it claims it updated. but the instant I go back to methods it's not there. I don't know what to do.

[Dex]

What you do is contact support.

https://support.na.square-enix.com/main.php?id=5382&la=1

[Capnwolfe]

Did that to me too, I went into incognito mode and it worked. No clue why.

[kitanashia]

I am curious why you don't like using crysta. it works fairly simple, if the crysta is there it will take it and continue your sub, if it isn't your sub is canceled and you get an email. Plus you can add it before hand and you never have to worry about overcharges. with crysta being the way it is I honestly don't understand why anyone would sub with a credit/debit I have never used a crdit/debit card since they switched to the SE account system,