FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

Eyeburn Dec 14, 2022 @ 12:31pm
Cant' launch dx11 version of the game
When I try to launch the dx11 version, I get this error message:
Unable to complete version update.
[30426][19900][740]

I can launch dx9 perfectly fine. I have the ffxiv dx11 file in the directory, so I don't understand what it wants me to do to fix this.
< >
Showing 1-15 of 27 comments
Talar86 Dec 14, 2022 @ 1:00pm 
type in google dxsetup - download file and instal it. Meaby you miss some dx 11 exes
Eyeburn Dec 14, 2022 @ 1:02pm 
I've attempted to install dx11 from microsoft's dx bundle, but it tells me that I already have it. My system currently has dx12.
Last edited by Eyeburn; Dec 14, 2022 @ 1:06pm
Originally posted by Eyeburn:
Unable to complete version update.

Speaking of the devil.. that is what it says to me at least anytime i try to launch the game so that my Steam window is not maximized (don't ask why, no idea..) and open. And only thing that makes it launch is to logout from Steam, log back and relaunch so that the Steam window is fully open on background while using the game launcher.

Worth a try at least before trying other more effort taking things.

It started to do and "demand" my steam window to be open and be sensitive about it some months ago or something and sometimes the "You are now connected to the steam community" message shows for a moment at the right lower corner when logging in with the launcher, means it works lol.
Alternity Dec 14, 2022 @ 1:17pm 
I would attempt using FFXIVLauncher (3rd party launcher) and see if that launcher can get you through the update.
Eyeburn Dec 14, 2022 @ 1:22pm 
Of all MMOs I've played, FFXIV has certainly given me the most grief in terms of setting up an account and using it. Trying the full restore of the launcher now, I may have modified something at some point during SB. If that doesn't work, I'll give the 3rd party launcher a shot.
Eyeburn Dec 16, 2022 @ 12:41pm 
Update: XIVLauncher took care of the update without an issue. I'd like to know why this is, but I'm sure that I'll never get to understand why the steam or the native launcher (which are the same thing?) can't properly update the game for NA users.
Izeyash Dec 17, 2022 @ 1:29am 
Originally posted by Eyeburn:
Update: XIVLauncher took care of the update without an issue. I'd like to know why this is, but I'm sure that I'll never get to understand why the steam or the native launcher (which are the same thing?) can't properly update the game for NA users.
They're essentially the same thing minus steam putting your login name there for you and locking it.
weiss Dec 17, 2022 @ 8:18am 
3
Originally posted by Eyeburn:
Update: XIVLauncher took care of the update without an issue. I'd like to know why this is, but I'm sure that I'll never get to understand why the steam or the native launcher (which are the same thing?) can't properly update the game for NA users.
it has several issues, for example. the update issues can be provider side, you or SE.
SE has many sources from which it downloads and the launcher uses in general your main browser library. if you have a certain language pack not installed for example japanese Katakana etc. can it happen that the browser library stumbles over one of those sources, doesnt understands the symbols in it, tries to turn it into its usual command line to create said sign in the browser thing but it would invalidate the source and you end up with an error. thats simply how it happens. this can be either your problem cause you do not have the language installed or your providerserver which has the same problem, thats why some peoples solved this issue simply with using a vpn cause a vpn needs to know all this stuff too. tho its rarely the provider since their servers need to be full on international. so, if ya have luck on the next try stumble you not over the source again which the launcher tried to use before. iunno if it is true but thats how i got it explained on reddit like 5 times and those ppls sounded pretty nerdy <,<

the XIV launcher just prios the english sources, thats why it works way better when updating.

the DX11 thing is a YOUR PC problem and only you can fixx this. it often happens when files got corrupted during the download for which you then could blame SE but then again, only you can tell your PC "verify file integrity" or "redownload the damn thing again" aka, only you can fixx it x3.

i honestly dont understand why the original launcher cant just prio english sources aswell when the launcher is set to english

anyways, since i installed Katakana and kanji on my pc had i never again an cant update [xxxxxx] issue.
Last edited by weiss; Dec 17, 2022 @ 8:26am
Izeyash Dec 17, 2022 @ 8:53am 
tfw your enter key is broken
Last edited by Izeyash; Dec 17, 2022 @ 8:53am
Eyeburn Dec 17, 2022 @ 10:33am 
Originally posted by Chiro:
Originally posted by Eyeburn:
Update: XIVLauncher took care of the update without an issue. I'd like to know why this is, but I'm sure that I'll never get to understand why the steam or the native launcher (which are the same thing?) can't properly update the game for NA users.
it has several issues, for example. the update issues can be provider side, you or SE.
SE has many sources from which it downloads and the launcher uses in general your main browser library. if you have a certain language pack not installed for example japanese Katakana etc. can it happen that the browser library stumbles over one of those sources, doesnt understands the symbols in it, tries to turn it into its usual command line to create said sign in the browser thing but it would invalidate the source and you end up with an error. thats simply how it happens. this can be either your problem cause you do not have the language installed or your providerserver which has the same problem, thats why some peoples solved this issue simply with using a vpn cause a vpn needs to know all this stuff too. tho its rarely the provider since their servers need to be full on international. so, if ya have luck on the next try stumble you not over the source again which the launcher tried to use before. iunno if it is true but thats how i got it explained on reddit like 5 times and those ppls sounded pretty nerdy <,<

the XIV launcher just prios the english sources, thats why it works way better when updating.

the DX11 thing is a YOUR PC problem and only you can fixx this. it often happens when files got corrupted during the download for which you then could blame SE but then again, only you can tell your PC "verify file integrity" or "redownload the damn thing again" aka, only you can fixx it x3.

i honestly dont understand why the original launcher cant just prio english sources aswell when the launcher is set to english

anyways, since i installed Katakana and kanji on my pc had i never again an cant update [xxxxxx] issue.
The dx11 thing wasn't my PC though. I took the time to reinstall dx11, but that didn't fix the steam launcher issue when trying to launch in dx11. XIVLauncher bypassed whatever update issue appeared between dx9 and dx11 versions of the game.
Izeyash Dec 17, 2022 @ 11:01am 
Originally posted by Eyeburn:
Originally posted by Chiro:
long unedited rant
The dx11 thing wasn't my PC though. I took the time to reinstall dx11, but that didn't fix the steam launcher issue when trying to launch in dx11. XIVLauncher bypassed whatever update issue appeared between dx9 and dx11 versions of the game.
Just to be really sure though, what setting is in XIVlauncher, which version does it launch? DX11?
Eyeburn Dec 17, 2022 @ 11:27am 
Yes, I specifically set it to dx11, and it is visually apparent that it's running in dx11 over dx9.
Izeyash Dec 17, 2022 @ 11:41am 
Originally posted by Eyeburn:
Yes, I specifically set it to dx11, and it is visually apparent that it's running in dx11 over dx9.
Okay, just wanted to make sure. Launcher is garbage then, lmao. Guess things aren't always guaranteed to work, even when playing on windows, isn't that right, Elective of "You're wrong" City?
weiss Dec 17, 2022 @ 12:19pm 
haw amazing, again someone thinking giving someone that award is in any way insulting. thx for the points. i mean i have like 500k but 200more is nice too lol.

and no, xiv launcher simply downloaded everything needed. it asks you for a reason for admin rights when it installs stuff so it probably fixxed your DX11 aswell.

i recomment you to look up for what Direct X is. you may learn stuff and it will tell you that DX errors are to 99% PC related. the left over 1% are game related aka when a library of the game is either damaged or corrupted.

gimme another jester award pls .... lol.
Alternity Dec 17, 2022 @ 12:27pm 
Originally posted by Chiro:
haw amazing, again someone thinking giving someone that award is in any way insulting. thx for the points. i mean i have like 500k but 200more is nice too lol.

and no, xiv launcher simply downloaded everything needed. it asks you for a reason for admin rights when it installs stuff so it probably fixxed your DX11 aswell.

i recomment you to look up for what Direct X is. you may learn stuff and it will tell you that DX errors are to 99% PC related. the left over 1% are game related aka when a library of the game is either damaged or corrupted.

gimme another jester award pls .... lol.
How do you know the differences between the two launchers? Do you know the XIVLauncher devs?
< >
Showing 1-15 of 27 comments
Per page: 1530 50

Date Posted: Dec 14, 2022 @ 12:31pm
Posts: 27