black screen and frozen game after update

[Gerhard87]

when I run the game after the update today (when I click play in the launcher) then I have a black window, nothing happens and when i click it it is frozen and gets greyed out. I did already a complete game repair, same issue. If I run the launcher from the directory and use a non steam account it works. so it is related to the steam version...
enabling and disabling steam overlay does not help either...
reset of the game settings did not help neither...

[DeadlyStinger]

same black screen after login screen .... i reinstall game but dont help

[Ayaka]

Publicado originalmente por Saki:

Publicado originalmente por Mayoringram:

Hello all, I've started getting black screen freeze/force crash today afternoon and I've logged on without an issue after the new patch but after leaving the game, then trying again after couple hours, it started.

Just now I decided to disable GShade and logged in and it actually worked without a hitch, then installed GShade again with it's Control Panel, no problems. Just at character selection screen.

I re-downloaded the game before this and it was freezing the same. If any of y'all running GShade, give it a go. I think it might be with it's preset system or smn, when you reinstall it, it fixes itself somehow.

I deinstalled GShade and restarted the PC, didn't change anything. Closed all programs I didn't need in the background (Dropbox, Steelseries software, etc.) tried again - nothing. Set all boot/launcher/.../.exes to "admin", booted directly via the .exe (which obviously doesn't work because it needs the Steam account) BUT after all that I can run the game again :D Honestly don't know why though. And now I need to try and reinstall GShade and hope it doesn't break everything again ^^
Edit: aaaand it broke :(

----
!!! You have to do this process every time you want to play !!!
----

Do not reinstall FFXIV or Gshade (Wasted time) try this method ^_^
Steam and SE is the Problem; Please Follow this

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

The problem is all on SE and Steam because they did something again. Gshade has absolutely nothing to do with it. I reinstalled the game yesterday before work, it did nothing. Reinstalling Gshade doesn't do anything either.



Grüße m1chi
Regards m1chi

[Saki]

Publicado originalmente por m1chi:

----
!!! You have to do this process every time you want to play !!!
----

Do not reinstall FFXIV or Gshade (Wasted time) try this method ^_^
Steam and SE is the Problem; Please Follow this

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

Thank you SO much, you're a lifesaver! The game looks so bland without the shader. Works like a charm, take my points :)

I'm not looking forward to doing this everytime I wanna play the game, if it has nothing to do with GShade here's hoping they'll actually fix this.

[AngryArab]

Publicado originalmente por m1chi:

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

this works perfectly. I might add that after you manage to launch the game this way, you can then launch the Steam as well, the game holds too (running on my primary screen as I type this). Absolute legend, many thanks for this

[DeadlyStinger]

Originally posted by m1chi:

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

thx that work for me but at step 6) when i try open steam ffxiv crash i guess i play for some time without steam its a lot better than nothing thx again

[Red]

Same issue :'(
Since Yesterday update, after entering login ID, i click "play" and then i got a black screen. I've no mods installed, for 9hrs+ i've tried a LOT of tips given online, nothing arranged it. And yeah, Directx9 isn't a solution :/ Does Square Enix will do anything???

[Sountrex]

I also have the same issue after I tried to enter a friends island, the game crashed and afterwards I wasn't able to load the game as it would go into a black screen then just not run at all. Or if it did get past it would load me into the character screen after switching to DX9 and then it would load for a bit, then stop loading and do this cycle until it crashes on me with a blank crash message. Anyone know how to fix it? I did system reset, I did boot settings as per other guides and nothing works. Now I am doing a sort of full on game re-install.

[Lilly Rogan]

----
!!! You have to do this process every time you want to play !!!
----

Do not reinstall FFXIV or Gshade (Wasted time) try this method ^_^
Steam and SE is the Problem; Please Follow this

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

The problem is all on SE and Steam because they did something again. Gshade has absolutely nothing to do with it. I reinstalled the game yesterday before work, it did nothing. Reinstalling Gshade doesn't do anything either.



Grüße m1chi
Regards m1chi [/quote]

Publicado originalmente por m1chi:

Publicado originalmente por Saki:

I deinstalled GShade and restarted the PC, didn't change anything. Closed all programs I didn't need in the background (Dropbox, Steelseries software, etc.) tried again - nothing. Set all boot/launcher/.../.exes to "admin", booted directly via the .exe (which obviously doesn't work because it needs the Steam account) BUT after all that I can run the game again :D Honestly don't know why though. And now I need to try and reinstall GShade and hope it doesn't break everything again ^^
Edit: aaaand it broke :(

----
!!! You have to do this process every time you want to play !!!
----

Do not reinstall FFXIV or Gshade (Wasted time) try this method ^_^
Steam and SE is the Problem; Please Follow this

1 Start FFXIV Launcher via Steam
2 Launch XIV and login normally.
3 After the game is fully loaded, exit Steam.
4 Open Tastmanager and Kill Steam processor
5 Click on "PLAY"
6 Optional Steam again starting

The problem is all on SE and Steam because they did something again. Gshade has absolutely nothing to do with it. I reinstalled the game yesterday before work, it did nothing. Reinstalling Gshade doesn't do anything either.



Grüße m1chi
Regards m1chi

This worked, give it a try after crashing several times and having do many methods for it to work.
I dont mind the extra work just to play, i just hope they can fix this soon and not later.

[databyte]

make sure you guys report this bug so we can get it fixed i was online with support and they could not help me fix this issue. so we need to make them very aware.

[moredeadaliens33]

Yesterday 05:36 AM#1
HuaTuo
Player

HuaTuo's AvatarJoin Date
Aug 2021
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Character
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Main Class
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Black screen after launching the game
I logged into the game just fine yesterday. Now, after downloading the 6.2 patch, after clicking on "play", game launches, expands to fullscreen, but the screen stays black. When I click mouse button while on the black screen, the game closes and I have to re-start launcher, put in login details again, rinse and repeat. Is this happening to anyone else?

EDIT: BEST TEMPORARY SOLUTION SO FAR THAT WORKS:

1. Launch the game through Steam
2. Log-in with your account details, but DO NOT press the Play button
3. While the launcher is on the screen where you can see the Play button, launch the Task Manager, and end the Steam process
4. After Steam has been forcibly closed, press Play
5. The game should work as normal
(4)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
best answer i've seen and it worked for me

[Saki]

Publicado originalmente por databyte:

make sure you guys report this bug so we can get it fixed i was online with support and they could not help me fix this issue. so we need to make them very aware.

Yes, they don't read the Steam forums. Players with that issue should comment on the topic in the offical forums so they know it's affecting many players. Here's a link in case someone's looking for it: https://forum.square-enix.com/ffxiv/threads/469908-Black-screen-after-launching-the-game

[weiss]

Publicado originalmente por havardd:

I will echo this comment that I have this same problem, and it also seems specific to the steam version.

Publicado originalmente por RoxasBeatz:

Yup it is a bug with the Steam Version, gg

i dont know why everyone says "its steam related" i played FF14 on patch launch, and today all daylong (took extra vacation) and i have no issues at all. o-o. why needs to be everything all the time STEAM RELATED. why cant it be just YOUR PC?

best part is that peoples blamed steam first and then its suddenly gshade o_o.

[Thamalandis]

Because killing Steam during the launch makes it work AND people using optional launchers for FF XIV don't have this problem AND it is related to a patch that changed how the game handles the Steam UI overlay.

In short:

If it smells like a pig, looks like a pig and gruntz like one, it likely is related to SE's Steam incorporation.

[weiss]

Publicado originalmente por Thamalandis:

Because killing Steam during the launch makes it work AND people using optional launchers for FF XIV don't have this problem AND it is related to a patch that changed how the game handles the Steam UI overlay.

In short:

If it smells like a pig, looks like a pig and gruntz like one, it likely is related to SE's Steam incorporation.

i dont use anymore a custom launcher for ff14 o.o
its always either SE´s or steams fault, never the users or the users PC´s fault
wrong account linked? --> steams fault (not the error of the user)
mail cant be registred? --> must be SE´s horrible account system (totally not the users mistake somewhere)
account recovery needs too long? --> totally the supports fault ... not the users fault which maybe dosnt gives the information SE wants or filling the form wrong out.

i could write more examples down and on all of these turned it at the end out that it was either the PC´s fault, the users fault or the providers fault (provider like cant download patch xxxxx etc.)

indeed, it is always [insert your target you desire here] to mask that it maybe could´ve been a problem with your PC.
this pattern gets really annoying >_>.
am waiting now for a reply which says "then you are one of the luckyones which are unaffected". yepyep. that must be the truth. =w=.

[Thamalandis]

Something that worked without a hitch broke after a patch, meaning SE has ruined something on their end. This entire scenario started after 6.2.

A patch that, again, once more changed how SE launchers interact with Steam. Just because some OS will be equipped to deal with it - afterall SE tested it on certain setups which clearly worked - doesn't mean all OS and configs work. As such they broke their compatibility with the wide mass.

Next to no game on Steam has trouble starting due to Steam running itself. This is 100% SE's failure. No one said Steam - as in Valve - is at fault. Everyone here pretty much summized SE messed up their Steam overlay integration which causes some deadlock.

If you can't figure out that people don't blame Valve here but SE, I can not help you. My time is not here to waste on the fact to explain and repeat the fact to your face that a PATCH of SE broke their own game for a major player group related to Steam.