Broken Audio.. help?

[kevinrahman1990]

Prior to the Endwalker patch I had no audio issues. But after that big patch drop my audio in battle sequences is HORRIFIC. It actually hurts my ears with the inconsistent volume + the stutters. For some reason the music equals out only when my character is physically inside whatever mob i'm fighting. And for AoE? forget it, just destruction to my ears. Problem ONLY happens when i'm in a fight, but being idle or roaming around theres no issue. Can someone tell me what to do in this case cuz i'm scratching my head confused. Been playing since 2018, never had this issue until that patch dropped. Plz help D:

[Memo]

I've been having a lot of audio stuttering if I dare play youtube videos or open other games while ffxiv is open, hasn't happened prior to Endwalker and I tried many things to fix it, surveying forums for solutions and none of them worked.

Tested with wired and wireless headphones it's not the cable but the audio changes that they (i guess?) introduced into Endwalker.

[Star Scorpia]

Yea and even this patch didn't fix it yet, i canceled my sub because until they fix it i don't wanna support the game

[MOSLEY]

It's a bug with DX11 that has appeared since Ew released. If you run the game in DX9, you should be able to avoid this issue, although obviously that isn't ideal.

[Star Scorpia]

Ursprünglich geschrieben von MOSLEY:

It's a bug with DX11 that has appeared since Ew released. If you run the game in DX9, you should be able to avoid this issue, although obviously that isn't ideal.

problem is that i tried that already and it didn't work, i tried every fix from the forums, lowering herz, changing audio position, devices etc, nothing helped

[Noisykoan]

This problem has not been fixed with latest patch. In fact. It has actually gotten worse, creeping into animations and environmental sounds. It is just not combat related anymore.

[The Totem]

I also encountered this issue after the recent update. I am not sure whether it is the problem of my nvidia driver or the game file. The game either has no sound/ crack sound or DX11 error pop out at the start.

[DedMatros]

Also faced this problem. Not a single solution that developers write solves the problem. The latest patch also did not fix the problem, but only made it worse. Now the sound stutters even in cutscenes. Switching to DirectX9 doesn't solve the problem either!

[Vasya Pupkin]

Rollback to windows 10, a guy yesterday said he had sound issues on 11 but fine on 10

[Star Scorpia]

Ursprünglich geschrieben von The totem:

I solved the issue after restoring all files.

uh so how do i do that, i'll try it i guess

Ursprünglich geschrieben von Vasya Pupkin:

Rollback to windows 10, a guy yesterday said he had sound issues on 11 but fine on 10

i am on win 10 already so that's not the issue

[randir14]

I'm on Windows 11 and never had any audio issues. If you're using onboard motherboard audio maybe it's a driver problem. I'm using an external amp and dac.

[The Totem]

Ursprünglich geschrieben von Star Scorpia:

Ursprünglich geschrieben von The totem:

I solved the issue after restoring all files.

uh so how do i do that, i'll try it i guess

Ursprünglich geschrieben von Vasya Pupkin:

Rollback to windows 10, a guy yesterday said he had sound issues on 11 but fine on 10

i am on win 10 already so that's not the issue

sorry, restoring the files is totally useless. It should be the problem of the driver not the game files.

[Vasya Pupkin]

Ursprünglich geschrieben von randir14:

I'm on Windows 11 and never had any audio issues. If you're using onboard motherboard audio maybe it's a driver problem. I'm using an external amp and dac.

USB headphones a cheaper way to test this (they include a dac and an amp), I also use USB ones and had a bug with "muffled" audio after some time online, but not the one people get from the start where they login and it does not work immideately

[Noisykoan]

Ursprünglich geschrieben von randir14:

I'm on Windows 11 and never had any audio issues. If you're using onboard motherboard audio maybe it's a driver problem. I'm using an external amp and dac.

I am using Win 10 and a USB DAC and the problem still occurs. I have also tried every suggestion offered as a corrective. This is an issue with this game and only this game since the endwalker patch dropped. I just wish they admit it and say that they are going to issue a hot patch to fix it.

[Star Scorpia]

yea apparently this is either a direct x issue in general mixing with the sound system update to accomodate that new sound thing that you can buy
and also it only happens on SOME setups
they couldn't have tested a bug so specific but i still wish they'd fix it sooner

[Phits]

Yeah before the POatch I had zero issues with the game client. After the patch I now cannot play with dx11 on cause it gives me errors and shuts the client down. I turned it off and waited in queue, got to play maybe an hour with constant frame drops and lag along with the audio just cutting out randomly. All that before it just crashed on me entirely. Guess I wont be playing till next patch, and I'm not even through the MSQ for Endwalker, oh well.