My username has locked to the client

[Luna]

Hi everyone. Before the last update was added, i could also play with my friends accounts. But now i cant change my username and because of this i cant play with my friends accounts :(. Anyone know something about this problem? All answers would be so valuable for me.

[Luna]

and just want to know. Have you all had the same situation?

[Xrystofer]

You can get banned for account sharing.

[Jin-]

Its the new "feature" Square implemented yesterday

[Spooky Lukey]

How do you fix this issue?

[tathen]

wont that stop people who share computers though..

[Seera1024]

Originally posted by tathen:

wont that stop people who share computers though..

Wouldn't stop, just add another layer of things they have to do.

They will now have to log in to their own Steam before launching FFXIV first.

[Luna]

Thanks all. I got my answers <3

[Zelgiust]

And this answer is ? Because I have two account and entered the wrong, old, one. Now the ID is grayed. What the fly is that new feature ??? It won't prevent anything beside demotivate me to play this game. I can't get acces to my game ...

[Slaanesh]

Originally posted by Zelgiust:

And this answer is ? Because I have two account and entered the wrong, old, one. Now the ID is grayed. What the fly is that new feature ??? It won't prevent anything beside demotivate me to play this game. I can't get acces to my game ...

your fault for not reading the MULTIPLE warnings

[Sunny]

Originally posted by Zelgiust:

And this answer is ? Because I have two account and entered the wrong, old, one. Now the ID is grayed. What the fly is that new feature ??? It won't prevent anything beside demotivate me to play this game. I can't get acces to my game ...

Here's the form to unlink Steam accounts. Make sure you're selecting your region in the upper right hand corner. The link you want is 'via this form', that's the form to fill out. Says something about making a mistake linking your steam account.

https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=80977&ret=faq

[weiss]

Originally posted by Zelgiust:

And this answer is ? Because I have two account and entered the wrong, old, one. Now the ID is grayed. What the fly is that new feature ??? It won't prevent anything beside demotivate me to play this game. I can't get acces to my game ...

it wont prevent anything eh?
well you are wrong
the new security system which SE putted onto steam protects a square enix steam account way more then before.

for example.
before this security update was it possible for a hacker to hijack your account and then downloading a 3rd party launcher and logging easily without problem into your FF14 account and was able to complete the process (aka causing it that you probably wont get the account back)

with the new security system is this not longer possible. someone who hijacked your SE steam account might be able to login into the mogstation and can change things BUT the hacker can not login into your FF14 account because he needs now full access to your steam account aswell. therefore can the hijacker which hacked your account cause no damage to your FF14 account. the account would be useless for him/her without the steam account to which it is linked.

SE is actually picky with it to unlink accounts aswell unless you can clearly proof that it is YOUR account.

[Rurik]

To unlink the current ID in the steam ffxiv launcher you need to submit a request to SE using the previously mentioned form. However, SE will review the request and only if they feel it was an actual error will they unlink the account...this is a one time fix by SE and they will tell you they will never unlink an account again. I just went thru this as a returning player that accidently linked the wrong account as I had two old accounts of which one was hardly used and I did not realize steam would grey out the field after linking.