Unable to download patch files. [30413][25008][20495] -- Desperate for help

[Orion]

I played this game back in 2014 and remember loving it. I wanted to try it out again before buying Heavensward. I'm attemping to download the game files through the client and manage to get halfway through without a hitch, but on a certain patch I hit a brick wall.

On a large patch called "2015.05.26.0000.0000" the download stops at either ~810mb or ~1333mb and the client displays "Unable to download patch files. [30413][25008][20495]" (sometimes the [25008] is excluded) before shutting down. I can restart the client and the download sometimes resumes about 100mb before the crash point. But no matter how many times I restart it, it eventually crashes again at the same spot. I have researched the problem and attempted virtually every solution I've found and nothing seems to work.

I've seen this problem reported in many times in different forums and everytime people found different solutions that either worked or not.

The solutions I've tried are:

Port forwarding (some people are saying [30413] is a port problem)
Running administrator and compatibility mode
Scanning for any malware
Disabling security and firewalls both on my computer and router
Deleting the FFXIV My Documents folder
Editing the config files
Downloading in selective startup Windows
Uninstalling and deleting all FFXIV related files, then reinstalling
Downloading and running multiple different VPNs
Changing and resetting my IP and DNS
Configuring and lowering all security on Firefox and Internet Explorer
Updating all software and firmware on Windows/Router
Downloading via a different ISP

None of these ideas work, and it always stalls at the one patch.

I'm aware of, and have first hand experience with Square Enix's terrible customer support, so I'm not even going to waste more time with them.

Out of the hundreds of games I've downloaded, FFXIV is the ONLY one that's given me this much trouble, so I'm having a hard time believing the problem is on my end. Rather, I'm wondering if this "2015.05.26.0000.0000" patch is the problem, or simply poor servers on SE's end.

The only solution I could possibly think of at this point is transfering the updated game files from another PC or downloading from a torrent, but I don't know anyone that plays FFXIV and I don't believe anyone's uploaded any updated game files.

The fact that I've already paid a subscription fee is the only reason I haven't given up on this yet. Now I've spent the last 3 days pulling my hair out attempting to get past this.

[Shinodinho]

FFXIV Patch Files for manually install: https://docs.google.com/spreadsheets/d/1lmVTLEj7oXx_JbUPBiWlSf1xW9hitwIgAvfQq3QzzFE/edit#gid=0

[speedwaystar]

by watching the contents of the patch folder as the patch downloaded, i found that the installer appears to completely finish downloading a patch (they're all about 1.4gb in size), then pauses for a second, deletes the patch it just download and throws an error. this suggests to me that the problem is either that the patch it downloaded failed a checksum, or there was some problem (possibly permissions?) in migrating the contents of the patch from the My Games download location to the actual install location.

in any case, SE's error message is incredibly unhelpful.

[Jesi]

Had to pay sub to start downloading and got error as reward. What a great game.

[Kuwabara]

same problem! 3 days subs lost

[Jesi]

引用自 Billy：

same problem! 3 days subs lost

Dunno if it was an in-game error but it works for me. Before trying again... I added entire game folder to exceptions and gave full permissions to bypass Windows Defender for FF14.

[Sam]

This thread was quite old before the recent post, so we're locking it to prevent confusion.