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23 Jul 3, 2021 @ 3:19pm
Non Steam client
If i been using the free trial client version from square enix website but bought the game on sale on steam. Can i still use the free trial client and update my game from there? Or do i need to press the install button on my steam library i dont get it. Need a definitive answer on this
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Showing 1-11 of 11 comments
23 Jul 3, 2021 @ 4:22pm 
Originally posted by 󠀡󠀡Adore ⁧⁧Bliss:
As far as I know when you purchase the game you officially own it, you cannot use the free trial anymore. If you've owned the game before in the past and wish to use the free trial now you cant because...well you own the game.

However If its a different square enix account however that your free trial account is using that steam isn't then I think you can still use the free trial on that account but you can't through steam as you already bought it.

If its a different account then perhaps you could sign into that account through the steam version of the launcher? I am unsure if this works though.

Sorry if there's any misinformation as I don't completely know, just trying to help where I can if I can that is. Maybe the above helps you.

Hmm i guess its a bird hard to explain, so at the moment i am playing the free trial and i got the client from square enix website and not steam. So i downloaded the free trial version from square but now steam has a sale for the DLC so i bought it and the question is. Do i need to re download the whole thing from steam? Like a different client or can i just use this same installer that i have and just use the keys from steam to upgrade? I am playing the free version until i reach the max level before i upgrade to full version
#1
Slaanesh Jul 3, 2021 @ 4:23pm 
No you can not

steam and windows are not compatible and switchable
#2
23 Jul 4, 2021 @ 5:45am 
Originally posted by Slaanesh:
No you can not

steam and windows are not compatible and switchable

So i can't upgrade my non steam trial account at the mog station with my steam code, and then just log in on the same account and continue okaying?
#3
Slaanesh Jul 4, 2021 @ 5:49am 
If you have a windows account no you can not upgrade it with a steam key. you need to buy a windows key than
#4
23 Jul 4, 2021 @ 3:19pm 
Originally posted by Slaanesh:
If you have a windows account no you can not upgrade it with a steam key. you need to buy a windows key than

Well it turns out that is indeed possible to go from non steam trial to steam retail.
#5
ScienceProjectX Jul 4, 2021 @ 3:59pm 
Originally posted by Nuclearism:
Originally posted by Slaanesh:
If you have a windows account no you can not upgrade it with a steam key. you need to buy a windows key than

Well it turns out that is indeed possible to go from non steam trial to steam retail.
How? I also have the same issue.
#6
Duranu Lithdel Jul 4, 2021 @ 4:12pm 
https://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70905&ret=main

Originally posted by Square Enix Support:
Will I be able to transfer my characters from the Free Trial over to the full version?

Yes, the characters created during your free trial will stay on the account after upgrading to the full version of the game. Please follow the instructions below to upgrade from the free trial:

■ How to Upgrade for the Windows, Steam, or Mac Versions

1. Purchase a registration code for either a physical or digital version of FINAL FANTASY XIV for Windows, Steam, or Mac.
2. Log in to the Mog Station (https://www.mogstation.com) using the SQUARE ENIX Account used during the free trial.
3. Click the "Transfer to Full Game" button shown on the free trial service account.
4. Follow the instructions to upgrade to the full version.

* Please note that Windows service accounts are incompatible with Steam registration codes and Steam service accounts are incompatible with Windows registration codes. While Windows and Mac free trials can be upgraded to the PlayStation 4 version (steps below) or vice versa, Steam free trial accounts must upgrade with a Steam registration code only. Please double check the version of the intended service account before purchasing a full version registration code.
#7
23 Jul 4, 2021 @ 5:49pm 
Originally posted by ScienceProjectX:
Originally posted by Nuclearism:

Well it turns out that is indeed possible to go from non steam trial to steam retail.
How? I also have the same issue.

You pretty much just go on your mog station and use the code from steam on your non steam free trial account and then you download the client on steam and play from there using the same account. What doesnt work is doing it the other way around, steam trial to windows retail version
#8
Tigersteel85 Jul 23, 2021 @ 12:25pm 
i got an issue on my side maybe you can help me, i try years ago the free trial on steam, but i decide to buy all the game on official square enix account. i want to play on square enix but its seem that i cant install the game because the mog station seem lock on the free trial on steam and cant allow me to install anyghing. i dont know what to do to be honnest, i try to find answers but not a clue.....
#9
23 Jul 23, 2021 @ 1:21pm 
Originally posted by Tigersteel85:
i got an issue on my side maybe you can help me, i try years ago the free trial on steam, but i decide to buy all the game on official square enix account. i want to play on square enix but its seem that i cant install the game because the mog station seem lock on the free trial on steam and cant allow me to install anyghing. i dont know what to do to be honnest, i try to find answers but not a clue.....

Sorry to say but you will have to start over. Once you start free trial on steam account you need to buy the game and every future DLC on steam. But if you start your free trial with the square enix client from their website you can purchase the full game on steam and use that code on the mog station, but then your account will be converted to a steam account.

So basically you can't convert steam trial to full version but you can convert square enix trial to full steam version if it makes sense.
#10
Slaanesh Jul 23, 2021 @ 1:52pm 
Originally posted by Tigersteel85:
i got an issue on my side maybe you can help me, i try years ago the free trial on steam, but i decide to buy all the game on official square enix account. i want to play on square enix but its seem that i cant install the game because the mog station seem lock on the free trial on steam and cant allow me to install anyghing. i dont know what to do to be honnest, i try to find answers but not a clue.....

Like nuclear said.
They are NOT compatible.

If you would have red the bright orange box above the buy section it would have told you that they are not compatible and that you have to start anew

And no you can NOT change from steam trial to windows full.
Steam is Steam
Windows is Windows.

If you try to switch don't cry when it doesn't work because it is not supposed to work like SE said
Last edited by Slaanesh; Jul 23, 2021 @ 1:53pm
#11
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Date Posted: Jul 3, 2021 @ 3:19pm
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