'new characters can't be created on this world'

[kasu]

i've tried every eu server on both data centers...

me and my girlfriend are having the same issue on the same ip, anyone have any idea what we are doing wrong? thanks!

[Oku]

When the servers are under load and lots of people are online and trying to sign in, servers will disable the ability to create new characters to keep server load down and prevent lag/crashing for the people already on and playing.

You just have to keep an eye on the server status and wait for some to open up for character creation https://na.finalfantasyxiv.com/lodestone/worldstatus/

[Fosur]

I have the same problem as you. Servers are full at the moment.
https://eu.finalfantasyxiv.com/lodestone/worldstatus/

[Luu5]

Might be because the servers are flooded with players and square enix hasn't deigned to set up more servers. Just got off from a 15 minutes queue with 400+ players.

This was still a problem a month back when a friend of mine had to choose a different server than the rest of us.

[Oku]

Originally posted by Luu5:

Might be because the servers are flooded with players and square enix hasn't deigned to set up more servers. Just got off from a 15 minutes queue with 400+ players

"haven't deigned" lmfao They've said repeatedly that they're trying but there is a semiconductor shortage preventing them from getting the equipment they need to set up more servers.

[kasu]

Alright it makes sense. I managed to make a character but now i'm 1032 in que, my gf is spamming the character selection thing. I'm sure we will get in eventually. Thanks for the responses!

[Oku]

Originally posted by TY:

Alright it makes sense. I managed to make a character but now i'm 1032 in que, my gf is spamming the character selection thing. I'm sure we will get in eventually. Thanks for the responses!

Hope she can get in soon, have fun!

[kasu]

Originally posted by Kethriss:

Originally posted by TY:

Alright it makes sense. I managed to make a character but now i'm 1032 in que, my gf is spamming the character selection thing. I'm sure we will get in eventually. Thanks for the responses!

Hope she can get in soon, have fun!

Thanks mate!

[Luu5]

Originally posted by Kethriss:

Originally posted by Luu5:

Might be because the servers are flooded with players and square enix hasn't deigned to set up more servers. Just got off from a 15 minutes queue with 400+ players

"haven't deigned" lmfao They've said repeatedly that they're trying but there is a semiconductor shortage preventing them from getting the equipment they need to set up more servers.

Oof, that's tough buddy, paying customers don't need to play the game anyway.

[Oku]

Originally posted by Luu5:

Originally posted by Kethriss:

"haven't deigned" lmfao They've said repeatedly that they're trying but there is a semiconductor shortage preventing them from getting the equipment they need to set up more servers.

Oof, that's tough buddy, paying customers don't need to play the game anyway.

"Gamers" need to learn that their entitlement issues are embarrassing and that they aren't as important as they think they are lmao

[kasu]

Another question...

We can't get into EU and I don't want to wait forever to play.

Does anyone know which US data centers are east coast? Cause i'll just pick one of those and play with higher ping. Thanks in advance!

[Thaun_]

Spriggan and Twintania is now open. Try refreshing multiple times.

[Oku]

Originally posted by TY:

Another question...

We can't get into EU and I don't want to wait forever to play.

Does anyone know which US data centers are east coast? Cause i'll just pick one of those and play with higher ping. Thanks in advance!

Just use the link up above to the server status, any server with a green player icon next to it is freely opened. Be aware that queues are going to be long everywhere right now.

[Mansen]

Character creation is very often disabled during peak hours - Because creating a character means logging in. So your best bet is to boot up the game during off-peak hours and then logging in normally after that.

[billygoat]

In the future (and for other players running into this), try this site:

https://xivstatus.com

It refreshes constantly, and if you are looking to get on a specific server (e.g. Phoenix in the Light DC), you can enable a browser notification to alert you when that server opens up for new characters.

[Walkerk19]

There is new update regarding this matter

https://na.finalfantasyxiv.com/lodestone/topics/detail/ba568754f4b85880aa3a54d5b58770318d7ad731

Increased Login Caps for European Data Centers
---------------------------------------------------
During the Patch 5.58 Hotfix maintenance scheduled for August 24, we will be changing the operating system settings for the server configuration of the European Data Centers, and the login cap will be increased once we have confirmed stability post-maintenance. Furthermore, in late September, we are also planning to replace some of our equipment with high-performance machines to further increase the cap.

We’ve observed considerable levels of congestion on the European Data Centers over the past few weeks, especially during weekends. Though login queues have been quite long, please rest assured that they are working properly. We apologize for the inconvenience, but we ask that you continue to wait for your turn to log in should you encounter a queue.



Classifying All Aether Data Center Worlds as Congested
-----------------------------------------------------------
As of the Patch 5.58 Hotfix maintenance, all Worlds on the Aether Data Center have been classified as Congested. Despite expanding the maximum capacity as much as possible and closely monitoring the situation, the number of logins for each World have constantly remained at full capacity, which led to us taking this course of action.

This means players will be unable to create new characters on any World on the Aether Data Center until this classification is lifted. We sincerely apologize for the inconvenience this will cause for those of you who were looking forward to embarking on adventures with friends.

Were the number of characters to increase any further, it could result in login queues taking up to several hours, which is why we needed to take this approach. In the meantime, we kindly request that you consider creating a character on a World within the Primal or Crystal Data Centers, though we’re aware that they are currently quite congested as well.

Once again, we sincerely apologize for the inconvenience this will cause for our players on the North American Data Centers.



Addition of New Worlds and Other Large-scale Solutions for Each Data Center
-----------------------------------------------------------------------------------
To address the congestion situation, our Infrastructure and Development teams are working closely to plan large-scale solutions such as expanding our data centers or adding new Worlds. As previously mentioned, however, there is an ongoing global shortage and increased demand for semiconductors, and quite frankly, we are still struggling to source the required equipment. Additionally, the recent resurgence of COVID-19 cases in Japan has raised major concerns regarding our ability to travel overseas for on-site implementations. These setbacks have made it difficult for us to cut down on the time required for implementation.

Considering the current situation, we will likely require more time in implementing our large-scale solutions. The circumstances surrounding our infrastructure are far from ideal, but I promise that we will continue to persevere in implementing any solutions we can!

Thank you for your understanding and continued support.