Launcher ain't working? Can't play

[SilentMashiko]

Wanted to play for a bit, but all I get at launcher is a bunch of errors like:

"A connection error has occurred. Please try again later."
"A System Error Has Occured: -2146697208"
"Unable to complete version check"
"The server is not responding"

Is there something going on?

[leighmus]

I'm in the Netherlands and also have problems with the launcher. Forums and lodestone etc. work intermittently

[SilentMashiko]

Originally posted by Veremisia:

This is starting to look like a problem within Germany. Forums work fine for me, but everything else doesn't and I'm from Germany as well. Most people reporting issues seem to be german as well. One can only hope that the issues get resolved sooner rather than later...

its funny that i used german VPN to launch game and it worked

[Wesvbr]

im also getting errors on the login page. Lodestone sites dont work either. system error -2146697211 https system error

[Veremisia]

Originally posted by SilentMashiko:

Originally posted by Veremisia:

This is starting to look like a problem within Germany. Forums work fine for me, but everything else doesn't and I'm from Germany as well. Most people reporting issues seem to be german as well. One can only hope that the issues get resolved sooner rather than later...

its funny that i used german VPN to launch game and it worked

Hey, that's pretty interesting! I feel like a VPN might just be what should help with these connection issues, if you don't want to wait. Guess I might just try it out a bit later, if the issues still aren't resolved by then.

[SilentMashiko]

Originally posted by Veremisia:

Originally posted by SilentMashiko:

its funny that i used german VPN to launch game and it worked

Hey, that's pretty interesting! I feel like a VPN might just be what should help with these connection issues, if you don't want to wait. Guess I might just try it out a bit later, if the issues still aren't resolved by then.

yea, i can confirm that it works, i managed to reinstall ff14 with launcher and VPN enabled with no issues - but i dont really want to play like this all the time

[Big Stank]

I went to Norton 360 and turned on VPN, that worked for me.

[FullMoonMan]

i am from the netherlands and it seems europe got the issue togther....i hope it will be fixed i wonder...

[Szhival]

Poland here, same issue. Tried both cleaning IE cache and whiteliste in antivirus.

[MrDraZze]

Same here for my friend and myself, we are also from Germany, getting the same error and a failed version check error afterwards.

[Asassinx1]

Had this issue also....fixed it by using a vpn and launching the launcher and logging into the launcher...

Once logged in I was able to close the vpn and hit the play button. The launcher still will kick an error then if you disable the vpn but the game WILL start and from there you can run the game no issues.

[Lorti Lort]

I think its an Vodafone problem, i also use Vodafone/Kabel Deutschland. I Hate this company more and more, it`s not the first time that this happened

[Veremisia]

Originally posted by A Kerbian:

I think its an Vodafone problem, i also use Vodafone/Kabel Deutschland. I Hate this company more and more, it`s not the first time that this happened

If it was a Vodafone problem, people outside Germany wouldn't be facing the same issue. There's people from Istanbul, Belgium and Netherlands reporting the same issues you are facing. Using a VPN to log into the launcher and press the Play button works. After that you can disconnect the VPN again. Works like a charm. If you cannot wait for Square Enix to resolve the problems, use this method.

[Lorti Lort]

Vodafone is not only a German Company

https://de.wikipedia.org/wiki/Vodafone_Group

[Chibikya_Selch]

Clearing cache and cookies actually helped thanks @ A Kerbian :)

[Crystal Goddess]

Originally posted by A Kerbian:

Vodafone is not only a German Company

I can vouch for this, as Vodafone is in Australia as well, still seems like a regional issue, I play on Chaos (more specifically Omega) and am having no issues with the launcher or logging in, even Lodestone is loading fine for me.