FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

NGodWept Mar 11, 2019 @ 1:44am
HELP Click Play and client shuts down/ Day 4 Still Cannot Play (Canned Email Number 2
Anyone know any secrets how to get the Stream Starter Pack Here is the canned Email I have received Sunday Morning.

SE TEMPLATE 2
Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us for assistance.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don’t use Internet Explorer). Please do not use Microsoft Edge for these steps, as that is a different Internet platform.
Once Internet Explorer is up-to-date, please open the Internet Explorer browser’s “Internet Options” by clicking on the “Tools” option (or type Alt+X), then click on the “Internet options” setting. Please adjust the following settings:

- Under the General tab, please delete ALL browsing history by clicking on the “Delete…” button, then selecting all of the options and clicking “Delete” again.
- Under the Security tab, please move the slider to the lowest possible setting, or no higher than “Medium.”
- Under the Privacy tab, look for the Settings section and click on “Advanced,” then Accept First-party Cookies and Third-party Cookies, then check the box that says, “Always allow session cookies” and click OK.
- Under the Advanced tab, look for the Settings section and scroll towards the bottom of the list and check on the setting under Security for “Allow software to run or install even if the signature is invalid.”
- Under the same section, make sure that all ‘Use TLS’ options (EXCEPT SSL 3.0) are checked. [Use SSL 3.0 should be unchecked]

Hit “Apply” then “OK” to save the changes.
Please RESTART your PC now.

Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.

If the suggestions provided above do not resolve the issue, there may be a communication error.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

*You may learn how to do this by visiting http://www.portforward.com/
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting your provider and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

Thank you,
Agent Tom
SQUARE ENIX Support Center
_____________
If you need any additional assistance with this concern, please reply to this email directly. If you need assistance with a new concern, please visit the SQUARE ENIX Support Center and submit at new support ticket at: https://support.na.square-enix.com. Additionally, we have a survey that you may fill out to provide your customer service feedback and suggestions once your ticket has been closed.
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Showing 1-6 of 6 comments
NGodWept Mar 11, 2019 @ 1:46am 
So I Sent another Ticket Sunday Night, Toms a busy guy /HEHEE

Canned Response # 3

Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us for assistance.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don’t use Internet Explorer). Please do not use Microsoft Edge for these steps, as that is a different Internet platform.
Once Internet Explorer is up-to-date, please open the Internet Explorer browser’s “Internet Options” by clicking on the “Tools” option (or type Alt+X), then click on the “Internet options” setting. Please adjust the following settings:

- Under the General tab, please delete ALL browsing history by clicking on the “Delete…” button, then selecting all of the options and clicking “Delete” again.
- Under the Security tab, please move the slider to the lowest possible setting, or no higher than “Medium.”
- Under the Privacy tab, look for the Settings section and click on “Advanced,” then Accept First-party Cookies and Third-party Cookies, then check the box that says, “Always allow session cookies” and click OK.
- Under the Advanced tab, look for the Settings section and scroll towards the bottom of the list and check on the setting under Security for “Allow software to run or install even if the signature is invalid.”
- Under the same section, make sure that all ‘Use TLS’ options (EXCEPT SSL 3.0) are checked. [Use SSL 3.0 should be unchecked]

Hit “Apply” then “OK” to save the changes.
Please RESTART your PC now.

Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.

If the suggestions provided above do not resolve the issue, there may be a communication error.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

*You may learn how to do this by visiting http://www.portforward.com/
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting your provider and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

Thank you,
Agent Tom
SQUARE ENIX Support Center
_____________
If you need any additional assistance with this concern, please reply to this email directly. If you need assistance with a new concern, please visit the SQUARE ENIX Support Center and submit at new support ticket at: https://support.na.square-enix.com. Additionally, we have a survey that you may fill out to provide your customer service feedbac
NGodWept Mar 11, 2019 @ 1:53am 
Monday 3:50 am Created a new Ticket I got: This First.
Thank you for contacting the SQUARE ENIX Support Center. This is an automated message and any emails sent to this address will not be answered.

Please review the following common issues and see if they pertain to your concern.

INCORRECTLY REGISTERED SERVICE ACCOUNT/SQUARE ENIX ID:
If you have mistakenly registered FINAL FANTASY XIV to the wrong service account, please fill out this form: https://sqex.to/jpG

If you have mistakenly registered FINAL FANTASY XIV to the wrong SQUARE ENIX ID, please fill out this form: https://sqex.to/7Au

REGARDING DIGITAL PURCHASES FROM OUR ONLINE STORE:
If you have purchased a digital download from our online store and have not received your registration code by email, please visit the SQUARE ENIX Store support site: https://sqex.to/wmP

REGARDING SQUARE ENIX ID RECOVERIES:
If you need your SQUARE ENIX ID, please try logging in with your email address on the SQUARE ENIX Account Management page: https://sqex.to/Aio

After successfully logging in, your SQUARE ENIX ID will be listed at the top of the page. Please note that your email address is case sensitive and must match the registered email address on the SQUARE ENIX account.

We appreciate your patience and apologize for the delay in responding to your ticket directly.

Thank you for your continued support of FINAL FANTASY XIV.

-------------------------------------
SQUARE ENIX Support Center
https://support.na.square-enix.com/

I had already made sure the account was correct on Saturday.

So then Tom gets in the Mixx and sends out his TECHNICAL EXPERTISE.
I would be willing to bet they DO NOT EVEN HAVE SUPPORT.
TOM WRITES. Or Doesn't Write.
Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us for assistance.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don’t use Internet Explorer). Please do not use Microsoft Edge for these steps, as that is a different Internet platform.
Once Internet Explorer is up-to-date, please open the Internet Explorer browser’s “Internet Options” by clicking on the “Tools” option (or type Alt+X), then click on the “Internet options” setting. Please adjust the following settings:

- Under the General tab, please delete ALL browsing history by clicking on the “Delete…” button, then selecting all of the options and clicking “Delete” again.
- Under the Security tab, please move the slider to the lowest possible setting, or no higher than “Medium.”
- Under the Privacy tab, look for the Settings section and click on “Advanced,” then Accept First-party Cookies and Third-party Cookies, then check the box that says, “Always allow session cookies” and click OK.
- Under the Advanced tab, look for the Settings section and scroll towards the bottom of the list and check on the setting under Security for “Allow software to run or install even if the signature is invalid.”
- Under the same section, make sure that all ‘Use TLS’ options (EXCEPT SSL 3.0) are checked. [Use SSL 3.0 should be unchecked]

Hit “Apply” then “OK” to save the changes.
Please RESTART your PC now.

Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.

If the suggestions provided above do not resolve the issue, there may be a communication error.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

*You may learn how to do this by visiting http://www.portforward.com/
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting your provider and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

Thank you,
Agent Tom
SQUARE ENIX Support Center
_____________
If you need any additional assistance with this concern, please reply to this email directly. If you need assistance with a new concern, please visit the SQUARE ENIX Support Center and submit at new support ticket at: https://support.na.square-enix.com. Additionally, we have a survey that you may fill out to provide your customer service feedback and suggestions once your ticket has been closed.

PORTS ARE ♥♥♥♥♥♥ OPEN!!!! Says My ISP Sunday Morning.
NGodWept Mar 11, 2019 @ 1:54am 
HELL THEY CAN JUST SEND ME A PAY CHECK ILL DO IT FROM HERE.
NGodWept Mar 11, 2019 @ 1:56am 
Hi Mr Joe Blow Cant Connect with your STEAM Key Let me recommend 1st:

Thank you for contacting the SQUARE ENIX Support Center. This is an automated message and any emails sent to this address will not be answered.

Please review the following common issues and see if they pertain to your concern.

INCORRECTLY REGISTERED SERVICE ACCOUNT/SQUARE ENIX ID:
If you have mistakenly registered FINAL FANTASY XIV to the wrong service account, please fill out this form: https://sqex.to/jpG

If you have mistakenly registered FINAL FANTASY XIV to the wrong SQUARE ENIX ID, please fill out this form: https://sqex.to/7Au

REGARDING DIGITAL PURCHASES FROM OUR ONLINE STORE:
If you have purchased a digital download from our online store and have not received your registration code by email, please visit the SQUARE ENIX Store support site: https://sqex.to/wmP

REGARDING SQUARE ENIX ID RECOVERIES:
If you need your SQUARE ENIX ID, please try logging in with your email address on the SQUARE ENIX Account Management page: https://sqex.to/Aio

After successfully logging in, your SQUARE ENIX ID will be listed at the top of the page. Please note that your email address is case sensitive and must match the registered email address on the SQUARE ENIX account.

We appreciate your patience and apologize for the delay in responding to your ticket directly.

Thank you for your continued support of FINAL FANTASY XIV.

-------------------------------------
SQUARE ENIX Support Center
https://support.na.square-enix.com/
NGodWept Mar 11, 2019 @ 1:57am 
Ohh wait this is NOT the problem Sorry Mr Joe BLow try this:


Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us for assistance.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don’t use Internet Explorer). Please do not use Microsoft Edge for these steps, as that is a different Internet platform.
Once Internet Explorer is up-to-date, please open the Internet Explorer browser’s “Internet Options” by clicking on the “Tools” option (or type Alt+X), then click on the “Internet options” setting. Please adjust the following settings:

- Under the General tab, please delete ALL browsing history by clicking on the “Delete…” button, then selecting all of the options and clicking “Delete” again.
- Under the Security tab, please move the slider to the lowest possible setting, or no higher than “Medium.”
- Under the Privacy tab, look for the Settings section and click on “Advanced,” then Accept First-party Cookies and Third-party Cookies, then check the box that says, “Always allow session cookies” and click OK.
- Under the Advanced tab, look for the Settings section and scroll towards the bottom of the list and check on the setting under Security for “Allow software to run or install even if the signature is invalid.”
- Under the same section, make sure that all ‘Use TLS’ options (EXCEPT SSL 3.0) are checked. [Use SSL 3.0 should be unchecked]

Hit “Apply” then “OK” to save the changes.
Please RESTART your PC now.

Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.

If the suggestions provided above do not resolve the issue, there may be a communication error.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

*You may learn how to do this by visiting http://www.portforward.com/
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting your provider and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

Thank you,
Agent Tom
SQUARE ENIX Support Center
_____________
If you need any additional assistance with this concern, please reply to this email directly. If you need assistance with a new concern, please visit the SQUARE ENIX Support Center and submit at new support ticket at: https://support.na.square-enix.com. Additionally, we have a survey that you may fill out to provide your customer service feedback and suggestions once your ticket has been closed.
NGodWept Mar 11, 2019 @ 2:01am 
Still cant connect but I see you racked up 15 Hours Trying. AHH I am Sorry MR JOE BLow.
We cannot Issue a refund you have been in the game excessive time.
<< But Wait I have not Played>>>
Sorry... 19.99 X 50K a day = 999,500.00
Have a nice Day ..
HA HA HA HA
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Showing 1-6 of 6 comments
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Date Posted: Mar 11, 2019 @ 1:44am
Posts: 6