PS4 controller not working in-game

[Balfuset790]

So I've seen a number of older topics about this (I think from the days of pre-native DS4 support with Steam). So I have my PS4 controller connected to my PC via Bluetooth, Steam recognises it fine and I can use Big Picture mode to navigate around and start the game.

I've setup and chosen a Controller Configuration for FFXIV, no problems.

I load into the game and got the Controller Calibration screen - great, I thought, it recognises the controller. However, it marks it as an XBOX 360 controller for Windows, and the calibration doesn't work, no inputs I press are registered by the game itself and I can't calibrate the controller, nor can I use it to control when I get in-game, even after swapping from keyboard to controller mode.

I'm wanting to swap from PS4 to PC for various reasons, mainly the ease of not having to have two keyboards, one for Discord and the other for in-game chat, but I really enjoy and am used to playing the game on controller and REALLY would rather not relearn everything for M+KB.

Anyone able to help?

[Elazul]

Try going to "System Configuration", click on the Gamepad Settings button, then click on "Device" and see if PS4 controller is listed. If so click on that.