FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

Deedlit Feb 2, 2020 @ 3:40pm
Unable to launch Final Fantasy XIV Updater 11035
Bought game. Can't launch. (Nor can I refund).

Already disabled firewall, tried deleting the My Games/FFXIV folder, launching as admin directly from the exe
Originally posted by Gearhart:
A friend of mine had a huge issue when trying to install shadowbringers, the only thing that eventually worked was just keep trying, it does however usually remember how much it previously downloaded so there is that it is however very annoying.
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Showing 1-13 of 13 comments
Smoo Feb 2, 2020 @ 6:33pm 
I'm getting: FFXIV Updater Error

Patch update failed. Please restart the game. [11005][20815][20866][19900][32]

I've tried all kinds of things too
Rob Boss Feb 2, 2020 @ 10:23pm 
set primary dns to 8.8.8.8 and secondary to 8.8.4.4 and go into CMD type ipconfig /flushdns
Mandodo (Banned) Feb 3, 2020 @ 4:03am 
Originally posted by The Nightman Cometh:
set primary dns to 8.8.8.8 and secondary to 8.8.4.4 and go into CMD type ipconfig /flushdns

Dayman......AHHAAAAA......Fighter of the Nightman...........AHHAAAAAA....Champion of the sun.
Deedlit Feb 3, 2020 @ 11:40am 
Originally posted by The Nightman Cometh:
set primary dns to 8.8.8.8 and secondary to 8.8.4.4 and go into CMD type ipconfig /flushdns

Thanks for the answer, but it didn't work.
Elazul Feb 3, 2020 @ 1:11pm 
Do you have an anti-virus installed? Try disabling that if you do and try again.

EDIT: Found a few threads from the past two years saying Windows Defender was the cause as well. So make sure you disable all firewalls and all anti-virus including Windows Defender and try again.

2nd EDIT: Another person in a different thread reported that same issue also being caused by Windows 10s ransomware protection and solve it by turning it off.
Last edited by Elazul; Feb 3, 2020 @ 1:17pm
shadowpcgamer Feb 3, 2020 @ 1:36pm 
maybe try and update windows 10 in settings
mkultrafanboy Feb 3, 2020 @ 4:52pm 
FF14 is one of the buggiest games i've ever played and the horrible customer service and sign up process does not help either.
Mandodo (Banned) Feb 3, 2020 @ 5:34pm 
Originally posted by Elazul:
Do you have an anti-virus installed? Try disabling that if you do and try again.

EDIT: Found a few threads from the past two years saying Windows Defender was the cause as well. So make sure you disable all firewalls and all anti-virus including Windows Defender and try again.

2nd EDIT: Another person in a different thread reported that same issue also being caused by Windows 10s ransomware protection and solve it by turning it off.

I doubt it's defender doing it or it would affect a ton more people than normal.

Possably malware fighter or other anti virus programs, norton, mcaffee, iobit, avast can halt dl's and give errors. I had an issue just like this with GW2, had a friend suggest to me to upgrade to 10 and just use defender and the built in maleware fighter and when i cleaned my entier PC, there were still hidden avast and iobit files still running, I had to go back to square one and wipe everything to factory default and upgrade. When I did, I never installed another program for windows ever again. Been using Defender since a few months after 10 came out and I have never had any issues with it. After having no other programs on, I was finally able to get GW2, AION, Skyforge, and ESO to download.

Although, having 2 anti virus programs on at the same time can cause conflicts AND problems. Like having Defender and it's malware fighter activated and having say, avast or iobit on and activated as well can cause the two to fight for priority and cause bad problems.

Mine was 100 malware fighter from iobit, that much i do know because i was stuck for months on DL's that would not progress.

BUT, deactivating one or the other should solve at least one issue, if that's what op is using, I honestly have no clue so all is just speculation.
Mandodo (Banned) Feb 3, 2020 @ 5:35pm 
Originally posted by mkultrafanboy:
FF14 is one of the buggiest games i've ever played and the horrible customer service and sign up process does not help either.

I keep getting error 90002 once a day, mostly at the most worst times.
Rob Boss Feb 3, 2020 @ 11:45pm 
I remember reading that it's a particular file in the download that struggles and that for some reason a VPN might be needed to download it - try a free VPN to download 10-20% of the game, close VPN, then continue download and see if this works
Rob Boss Feb 4, 2020 @ 12:47am 
Originally posted by Vainesy:
Try this. i had that issue a few years ago and this worked for me

"RIGHT" click the exe. file/the shortcut found on the desktop created through the client installation.

Click [Properties]

Click [Compatibility] tab

Click [Change Settings For All Users] at bottom of the tab

Click on the box left of the [Run this program in compatibility mode for:] then apply and ok

try running the file again, worked for me.


This worked for another user who posted a few days ago.
The author of this thread has indicated that this post answers the original topic.
Gearhart Feb 4, 2020 @ 6:06am 
A friend of mine had a huge issue when trying to install shadowbringers, the only thing that eventually worked was just keep trying, it does however usually remember how much it previously downloaded so there is that it is however very annoying.
Deedlit Feb 5, 2020 @ 12:20pm 
Originally posted by Gearhart:
A friend of mine had a huge issue when trying to install shadowbringers, the only thing that eventually worked was just keep trying, it does however usually remember how much it previously downloaded so there is that it is however very annoying.

Yeah, this ultimately... turned out to work. I tried all these listed solutions here and off the site, nothing worked. Today, I tried again, still nothing. I tried like 6 times today, and then it just... let me in. Not a great first impression, but hey, at least I'm in?
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Date Posted: Feb 2, 2020 @ 3:40pm
Posts: 13