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Can guarentee anyone who says the game is the nicest community has literally only done Derp Finder and nothing else, or anything challenging.
True, but, still is way more polite than any Free or sub MMO out there. People are usually willing to explaining, when I get Stressed with someone I just say: "it's not gonna workout, I'm out".
There are PF groups that are actually willing to explain mechanics in practice parties, instead of staying silent the entire time and disbanding on a whim. (Though that happens, the fact that it is not the vast majority of PUGs means it's already better than WoW.)
In addition to that, most FFXIV players opt to "suffer in silence" over trivial or made-up slights. Where as in, say, WoW, if you tank a boss a single pixel out of someone's preferred position, it's a coin flip on whether they'll whine about it the entire run or not.
There are people in XIV that'll craft you glamour gear for free, so long as you provide the mats and ask politely.
There are even competent and friendly roleplayers that try to build an engaging narrative together. (Just avoid the Quicksand, it's Eorzea's Goldshire.)
Every community has ♥♥♥♥♥♥♥♥. That does not mean everyone in the community is an ♥♥♥♥♥♥♥.
B-but I don't wanna hurt the Blizzard Mage's feelings!
It's because of this toxic attitude that I've stopped trying on DF sessions, I don't see why people should be so sensitive over a game.
Let's be honest people! How many times did you try to communicate with teammates to have your tank Rush boss and ♥♥♥♥ it, DPS not bothering to dodge AoEs and healers refusing to help?
less than half of the time, ate least, from my experience.
In one of these days I did Aurum Vale for the first time with other 3 newbies, run took about 1hour and 28 minutes.
I have to tank the tank to have the patience to explain stuff, but, sometimes you're at your wit's end when people don't even bother getting the items to remove the debuffs and you have to heal 3 people far from each other. The first boss alone took 55 minutes, after defeteaing the second boss on the second try we rushed the Morbol, it was way easier, because, everyone had gotten the hang on of the mechanics, and after we did it from a paper thin margin, it gave a feelin' of acomplishment.
The point is, how long are you willing to really help a new player out? Or how do you identify is not just a bad player saying, ♥♥♥♥ this is just one more run.
I just hate it when people don't know the mechanics, don't ask questions and never learn even if you're explaining, I know mental disabilities may come into it but it's better not to assume.