DLC Problems

[Pyro aka Pyromaniac]

I bought the DLC through Stream but under MogStation it shows I don't have it, when I open the launcher or when I go to the Mog site I don't see that I have bought them. Accounts have the same email address aswell. any ideas? Would appriciate help.

[kirokito]

Originally posted by Mr Froodo:

I bought the DLC through Stream but under MogStation it shows I don't have it, when I open the launcher or when I go to the Mog site I don't see that I have bought them. Accounts have the same email address aswell. any ideas? Would appriciate help.

did you take the CD key from steam and register it on mog station?

[Pyro aka Pyromaniac]

Originally posted by kirokito:

Originally posted by Mr Froodo:

I bought the DLC through Stream but under MogStation it shows I don't have it, when I open the launcher or when I go to the Mog site I don't see that I have bought them. Accounts have the same email address aswell. any ideas? Would appriciate help.

did you take the CD key from steam and register it on mog station?

Yeah I was so angry that I didn't think straight , I found the solution for it so everything is ok now.

[TheMMOer]

So what was the solution? I'm having the same problem ... :-)

[MisterQuesillo]

me too.... i havaving the same problem....

[Darthgumby]

You have to use your CD key from Stormblood and register it on the mog station

[TheRainKing1979]

Originally posted by TheMMOer:

So what was the solution? I'm having the same problem ... :-)

The way I did was, I bought it, installed it, copied the key when it came up on steam, and then went to mog station and entered it there. Once it was accepted on mog, I executed the launcher, and it worked perfectly.

[TheMMOer]

Originally posted by OverallBook:

Originally posted by TheMMOer:

So what was the solution? I'm having the same problem ... :-)

The way I did was, I bought it, installed it, copied the key when it came up on steam, and then went to mog station and entered it there. Once it was accepted on mog, I executed the launcher, and it worked perfectly.

Aye ... That's what I tried. But I just get an "The entered code is invalid." message every time I try.

[Unholy Eve]

Originally posted by TheMMOer:

Originally posted by OverallBook:

The way I did was, I bought it, installed it, copied the key when it came up on steam, and then went to mog station and entered it there. Once it was accepted on mog, I executed the launcher, and it worked perfectly.

Aye ... That's what I tried. But I just get an "The entered code is invalid." message every time I try.

Your either entering it in the wrong place on Mogstation, make sure you using the expansion tab.

Or your on a windows account (either a 1.0 or beta player or you bought the game outside of Steam) and not a Steam one thus making your steam cd-key useless.

[TheMMOer]

Originally posted by Unholy Eve:

Originally posted by TheMMOer:

Aye ... That's what I tried. But I just get an "The entered code is invalid." message every time I try.

Your either entering it in the wrong place on Mogstation, make sure you using the expansion tab.

Or your on a windows account (either a 1.0 or beta player or you bought the game outside of Steam) and not a Steam one thus making your steam cd-key useless.

Well ... Anyway ... No matter where I entering it I still comes out with that error. Refund it on the way, but as I have allready played the game for 40 hours before getting to the expansion part, I wonder if I can get the refund ...

[Pyro aka Pyromaniac]

Originally posted by Chef Fracasado:

me too.... i havaving the same problem....

I right clicked on the dlc copied the code into the mog station place and it worked could donwload it when I went to play ffxiv

[Unholy Eve]

Originally posted by TheMMOer:

Originally posted by Unholy Eve:

Your either entering it in the wrong place on Mogstation, make sure you using the expansion tab.

Or your on a windows account (either a 1.0 or beta player or you bought the game outside of Steam) and not a Steam one thus making your steam cd-key useless.

Well ... Anyway ... No matter where I entering it I still comes out with that error. Refund it on the way, but as I have allready played the game for 40 hours before getting to the expansion part, I wonder if I can get the refund ...

And the second point, are you a windows or beta or even a 1.0 user?

[Vairalyn]

The process for redeeming this DLC has changed a little with the new Steam Interface and the DLC all being compiled into a single purchase.

1. Navigate to FINAL FANTASY XIV: Online
2. On the right hand side of the window, you're looking for a Settings Cog. It'll be just under the picture of the game.
3. Click the Cog.
4. Hover over "Manage"
5. Click click "CD Keys"
6. Select the "Shadowbringers Standard" product code.
7. Use the Copy Key to Clipboard button for ease of use.
8. Navigate to your Mog Station.
9. Register the Expansion.
10. Paste your code in the first box, confirm, and then you're done!

I just wanted to make sure that all of this was covered for new comers, because a quick google search led me to a lot of outdated information. I hope this helps someone find their product codes and get everything registered.

[Freakinoutanames]

I have a fun new problem, I have the game and DLC registered on MOG station but every time I load the launcher it only loads up A realm reborn, (The base Game) Anybody have any suggestions?